Hotel Fitzroy curated by Fable

Hotels
9.3 (383 reviews)
43 Richmond Road Ponsonby Area , Auckland , nz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Express check-in/check-out
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Cons:
Hotel was closed for business
Poor communication from Booking.com

Categories

Cleanliness
7.2
The hotel was closed for business and thus cleanliness cannot be assessed.
Service
10
Poor communication and no response from Booking.com regarding the closure.
Location
10
The location was inaccessible due to the hotel being closed.
Room Quality
10
No specific room quality was evaluated due to closure.
Amenities
10
No specific amenities were mentioned due to the hotel being closed.
Value for Money
10
No value could be determined as the hotel was not operational.
Food and Beverage
10
No food and beverage services were evaluated due to the hotel being closed.
Overall Experience
7.2
The overall experience was negative due to the hotel being closed and lack of communication.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Luxury Boutique Experience
Hotel Fitzroy curated by Fable offers a luxurious stay in a 2-storey villa with top-notch amenities and personalized service.

Elegant Rooms with High-End Amenities
Indulge in 5-star comfort with 48-inch flat-screen TVs, complimentary minibars, Nespresso Coffee machines, and luxurious bathroom amenities including a Dyson hairdryer.

Gastronomic Delights and Prime Location
Start your day with a continental breakfast and enjoy daily hors d’oeuvres and drinks in the library. Located near Aotea Square and Ponsonby Street, this hotel is a perfect choice for travelers seeking convenience and luxury.

Book now for an unforgettable stay at Hotel Fitzroy curated by Fable.

Important information:

Please note that there is a 2.50% charge when you pay with a credit card.

When booking more than 2 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 383 reviews
Cleanliness: 7.2
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 7.2
H
Helen young couple au
1
Hotel Not Operating- do not book
Pros:

No longer a hotel

Cons:

We arrived to find hotel was closed for business!
Told Booking.com was contacting everyone with reservations and organising refund - this has not happened!
Attempted messaging Booking.com with ZERO response
Do not book this hotel

2025-07-21 via Nuitee
L
Lee solo traveller us
1
Hotel closed - with no explanation!
Cons:

I told the hotel my planned arrival time days ahead of arrival. When I arrived, the entire place was locked up, no one there to meet me, and their phone number didn’t even work! After waiting 30+ minutes I had to leave to find an another place to stay. Still no response or explanation, 2 days later!

2025-07-08 via Nuitee
D
Danielle young couple nz
1
Will be getting my money back .
Pros:

It was closed side couldn’t stay there .. phone disconnected . 863 $ paid before arrival .

Cons:

There was no one there . $864 wasted. Had to find new accommodation.

2025-07-04 via Nuitee
B
Ben young couple nz
8
Very good
2025-07-03 via Nuitee
V
Vic young couple nz
8
Classy weekend retreat
Pros:

Gorgeous old home restored and modernised. High quality finishing and fittings.

2025-06-09 via Nuitee
B
Brett review category business travellers nz
10
Best hotel in Auckland
Pros:

Very comfortable boutique hotel within a Period property a stones throw from Ponsonby street. Really nice touches and the afternoon drinks was a nice additional treat I was not expecting.

Cons:

Nothing. Place is a incredibly well run

2025-06-07 via Nuitee
S
Sarah young couple nz
10
We couldn't have asked for a better experience and would highly recommend it to anyone.
Pros:

The service was outstanding— was warm, attentive, and went above and beyond to make us feel welcome. The location was perfect, close to everything we needed yet peaceful and relaxing. The suites were stunning—spacious, beautifully designed, and incredibly comfortable.To top it all off, the breakfast was delicious, with a wide variety of fresh and tasty options We couldn't have asked for a better experience and would highly recommend it to anyone.

2025-06-04 via Nuitee
A
Anonymous young couple au
7
Good
2025-06-03 via Nuitee
A
Ashleigh young couple nz
10
Exceptional
2025-06-01 via Nuitee
M
Mitch review category business travellers nz
9
Chic & homely
Pros:

It was gorgeous, stylish, friendly, great location. Very homely & chic.

Cons:

Maybe a little noisey near main hallway but otherwise fab.

2025-05-27 via Nuitee
E
Elysha young couple au
10
Our First Time in Auckland!
Pros:

Such a beautiful house, inside and out. Rooms were so lovely and clean. Bed and linen was the best I’ve ever had! So close to everything! We walked everywhere! The staff were so friendly. Can’t wait to come back.

Cons:

No milk for the tea and coffee in the rooms lol. That was literally the only thing!

2025-05-27 via Nuitee
L
Lisa family with young children nz
10
Amazing stay in a beautiful boutique hotel
Pros:

Beautiful tasteful decor, an old villa renovated to accommodate 6 rooms, and a small library. Amazing location close to Ponsonby

Cons:

The room we were in was close to the front door and we heard other guests coming and going (Fitzroy Suite)

2025-05-19 via Nuitee
L
Lori partner
10
Pros:

This is a really interesting hotel - from the outside it looks like you are staying in a beautifully restored quaint local home with a gorgeous frontage. When you walk inside you realize it has been gloriously renovated - in a much more modern vibe. The art is beautiful, the rooms are perfect, the tiny library (with your complimentary wine) is so relaxing. We felt very at home and the staff were exceptional. Oh and breakfast was delicious on the porch.

2025-05-08 via Nuitee
D
Debbie review category business travellers nz
10
Loved it and will definitely return and recommend the hotel to friends.
Pros:

Location fantastic - Quiet area but close to excellent bars, cafes, restaurants and boutique shopping.

2025-05-04 via Nuitee
N
Nina solo traveller au
9
An absolutely delightful hotel with very friendly staff in the best location
Pros:

Breakfast was superb and enjoyable on the deck. The small sitting room for wine and canapés each evening was a delight.
The location was perfect for me, close to friends and all that I needed to do in Auckland .

Cons:

There was not always a staff member there, for example when I was checking out and needed to leave my bag in reception for a few hours before my flight

2025-05-03 via Nuitee
K
Kathleen partner
10
Pros:

Clean, hip, comfortable. Attentive service. Fun neighborhood for shopping and food options. Great alternative to Auckland center.

2025-05-01 via Nuitee
D
Dana young couple us
10
Exceptional
Pros:

Beautiful accommodations. Excellent breakfast and happy hour

Cons:

It is not downtown if that is the location you want

2025-05-01 via Nuitee
A
Ashleigh young couple nz
8
Very good
Pros:

Comfortable rooms, modern.

Cons:

Rooms very small. The breakfast was terrible, it was so small and for a high end hotel not up to standard.

2025-04-29 via Nuitee
A
Aileen solo traveller us
10
Exceptional
Pros:

everything was fantastic. Leo the manager was fantastic.

2025-04-25 via Nuitee
M
Murray
10
Pros:

Perfect inner city stay that is private enough to feel like home but close to everything

2025-04-24 via Nuitee