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Modern Accommodation Near Messe Wien
Convenience at Your Fingertips: With a 24-hour front desk, airport transfers, and a helpful concierge service, your stay at Hampton By Hilton Vienna Messe will be seamless and stress-free.
Comfort and Technology: Relax in rooms equipped with air conditioning, flat-screen TVs, and free WiFi. Enjoy city views from select units and stay refreshed with a kettle in your room.
Prime Location: Explore Vienna with ease as this hotel is close to popular attractions like Vienna Prater and Ernst Happel Stadium. Make the most of your visit to Vienna by booking your stay now at Hampton By Hilton Vienna Messe.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Pets are allowed on request. Charges may be applicable.
When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 8 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.
One staff, Lysa, was helpful and kind.
Room not as per booking. Queen bed not provided.
Staff entirely uncooperative, very condescending and unhelpful to resolve a request for change of booking duration, due to a family emergency.
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REQUEST
1. Amend the check-out date from 9th May to 7th May 2025.
2. Waive any charges for 8th and 9th May 2025, given the exceptional and unavoidable nature of the circumstances.
I understand that the original booking may have terms and conditions regarding early check-out; however, given that this is a genuine family emergency — and that the flight itinerary has already been revised accordingly — I sincerely hope that the property will consider this request with compassion and flexibility.
I would be grateful if you could confirm the modification at your earliest convenience and ensure that no additional charges are levied for the unused nights.
Please do not hesitate to contact me (Room 707) should you require any further documentation or information.
Thank you for your understanding and prompt attention to this matter.
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RESPONSE
We would like to clarify the situation regarding your reservation. According to the terms of the booking agreement, your reservation was made with a 24-hour cancellation policy and without the option to modify the stay after this deadline.
As your request to shorten the stay was received after the applicable cancellation period, the charges for the final two nights (8th and 9th May) have been applied in accordance with the agreed terms and conditions.
Please note that the reservation was confirmed for the full duration of 7 nights, during which the room was reserved and held exclusively for your use. Therefore, the charges are not related to services used on-site only, but to the contractual reservation of the room for the entire booked period.
We regret that the situation arose due to a personal emergency and fully understand that this is an unfortunate circumstance.
조용해서 소음이 전혀 없어서 좋았습니다. 아침 조식이 정성스럽게 준비되어 있어서 꼭 찾아 먹었습니다
냉장고가 없어서 남은 음료수 넣어둘 곳이 없어요.
시내 중심가가 아니어서 지하철이나 버스를 이용하셔야 합니다.
Frühstück sehr gut
Lage auch top
Schade das die parkgarage nicht im Zimmer Preis inkludiert war.
Lage und Zimmer top
Das Aufbackbrot kann man vergessen! Da mir das Frühstück sehr wichtig ist, werde ich leider mir ein anderes Hotel zukünftig suchen müssen.
Camera spaziosa, colazione buona, check-in veloce, personale gentile, ottima posizione.
Pulizia camera non incluso, avremmo voluto almeno in cambio asciugamani. Cuscino non comodissimo e non c erano alternative.
La stanza grande pulita colazione abbondante
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