Virgin Hotels Nashville

Hotels
Virgin Hotels
9 (1219 reviews)
1 Music Square West , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Excellent location
High-quality amenities
Positive overall experience
Cons:
Inconsistent housekeeping
Variable restaurant service

Categories

Cleanliness
7.83
Housekeeping was inconsistent; some areas were neglected.
Service
9.8
Consistent praise for staff, especially D’rell's exceptional service.
Location
9.34
Centrally located with easy access, allows for a quiet stay.
Room Quality
9.29
Rooms were well furnished with high-quality décor and amenities.
Amenities
9.32
Hotel amenities were well-received, including the rooftop bar pop-up.
Value for Money
8.78
Good experience considering overall quality, though pricing may vary.
Food and Beverage
8.33
Inconsistent restaurant service, but quality of food was praised.
Overall Experience
9.3
Generally positive experiences noted with room for slight improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:47

Property Description

Luxurious Accommodation
Experience luxury at its finest at Virgin Hotels Nashville, located just 1.2 km from Vanderbilt University. The 4-star hotel offers air-conditioned rooms with free WiFi, a fitness centre, private parking, and a restaurant.

Unparalleled Amenities
Indulge in a variety of amenities including a terrace, bar, room service, and a 24-hour front desk. Selected rooms feature balconies with stunning sea views, while all rooms are equipped with a safety deposit box and cozy bed linen.

Entertainment and Dining
Enjoy an American breakfast during your stay and take advantage of recreational activities such as billiards and table tennis. With popular attractions like Bridgestone Arena and Ryman Auditorium nearby, Virgin Hotels Nashville is the perfect choice for your next getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1219 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
A
Ashley couple us
10
Pros:

We loved the live music, valet, roof top pool, the brisket tacos from the restaurant were amazing! The lounge area was decorated really nice for anniversary photos!

2026-06-23 via Nuitee
M
mostbasicemail Family Grand Junction, Colorado
6
Unfortunate experience with the Bellman
Pros:

I’d like to start off with something positive. The valet men and women were outstanding. I remember Tyler because I asked his name, but everybody at the Valet stand was amazing. Also, the front desk staff went above and beyond when we had an issue and it had to be resolved, it took a little while, but they worked through it. All while being cool and collected.

I believe the Bellman’s name is Dustin and that’s where things got a little strange. This particular person started following my significant other, he made her so uncomfortable that she didn’t want to go downstairs for coffee because he constantly followed her and was borderline inappropriate with her. She was concerned about saying something about it because we had to be there for six days, she stopped going downstairs unless it was absolutely necessary. He comes across as being overly helpful and then somewhere along the line crosses over into being creepy. Since he is the front of the hotel and one of the first people you come in contact with, it’s definitely problematic. It wasn’t brought to my attention until the end of our stay and I saw it firsthand because he wouldn’t leave us alone. I understand it’s his job to be helpful, but this was way too much and I can see why her comfort level was put in jeopardy.

I have stayed at the virgin in Chicago and now in Nashville and I have to say location is great, but if women are feeling uncomfortable because of male employees, I believe this is something that needs to be addressed by management. I am 100% certain that this is not isolated. This is a behavior exhibited by people who do do this consistently.

2026-06-19 via Tripadvisor
E
E9621WThopes Business Charlottesville, Virginia
10
Outstanding service
Pros:

Greg is AWESOME!! Service was amazing and he is so helpful

2026-06-18 via Tripadvisor
O
O2759GWkelliem Business
10
Greg invited us in!
Pros:

Greg was great and met us at the front desk with a great attitude to start our conference!

2026-06-18 via Tripadvisor
C
cameroncP2901LZ Business
10
Great stay
Pros:

Appreciate the hospitality and valet Connor

2026-06-17 via Tripadvisor
C
chloekW8020OR Couples
10
Staycation
Pros:

Connor was so kind and had wonderful customer experience!

2026-06-14 via Tripadvisor
N
N2004CXgeorgec Family
10
Really great hotel , very clean . Helpful friendly staff. Nice coffee bar & restaurant Outside sitting bar area nice.
Pros:

Really great hotel , very clean . Helpful friendly staff. Nice coffee bar & restaurant Outside sitting bar area nice.

2026-06-14 via Tripadvisor
7
754jennar Couples
10
A great off broadway experience!
Pros:

Great experience at the Virgin! Excellent breakfast, comfy beds and wonderful service. They were even able to hold our bags after check out (thanks Jonathan!). We will be back!

2026-06-14 via Tripadvisor
J
jennifertT8713QZ Family
10
Great family get together, thanks
Pros:

Conner, Valet was very informative and professional

2026-06-14 via Tripadvisor
9
952aidah Friends getaway
10
Fast and Courteous!
Pros:

Thanks Will for taking care of us!

2026-06-14 via Tripadvisor
E
esU7538IZ Family
10
Dog friendly, attentive staff
Pros:

Service was fantastic! Super dog friendly hotel. William at the front door greeted us (and Piper, our dog) every time we passed through. Friendly and attentive staff. Great service in the Commons restaurant for breakfast as well. Attentive to the pup as well! Highly recommend Virgin hotels!

2026-06-14 via Tripadvisor
1
197alleyf Couples
10
Loved this hotel
Pros:

Absolutely loved our stay at this hotel! Their rooftop pool and food was just what we needed for our vacation. And the service was top tier thanks to Jon the bellman always willing to help and giving good recommendations for the area!

2026-06-13 via Tripadvisor
R
RaulM1510 Business Panama City, Panama Province
10
Nice stay!
Pros:

Excellent attention! Jon and staff were very friendly.

2026-06-12 via Tripadvisor
1
143nicoled Business
10
Great bell and front desk service!
Pros:

Jonathan (Bell) was fantastic!

2026-06-12 via Tripadvisor
K
K8008CRjakes Friends getaway
10
Service and comfort.
Pros:

William my valet was very friendly and polite, made my experience better.

2026-06-11 via Tripadvisor
S
Scenic37736005679 Friends getaway Columbus, Ohio
10
Great Hotel
Pros:

Had a great visit at the Virgin Nashville. Rooms were nice and clean, staff was very friendly. The front desk and valet staff were super friendly and very welcoming, especially Garrett. I throughly enjoyed my stay and will return when I come back to Nashville.

2026-06-10 via Tripadvisor
T
thechej Family
10
Best valet service!
Pros:

The valet named William was super kind to me and to my dog. William was always ready with her treats in the mornings!

2026-06-10 via Tripadvisor
S
shanonp356 Solo travel
10
valet attendant William was amazing
Pros:

The valet attendant William was amazing!! He was extremely polite and quick on his feet! Would come back just for that level of great service!

2026-06-10 via Tripadvisor
M
M440IYrobertov NONE
10
Chic Hotel.
Pros:

Really great hotel in a nice area in Nashville. Has all the amenities and the room is spacious and chic. The food and drink options are great as well.

2026-06-10 via Tripadvisor
J
Journey34664516333 Family
10
Amazing hotel, definitely recommend
Pros:

Very friendly staff, amazing service for breakfast. Many thanks to William and India for the warm welcome at the entrance.

2026-06-10 via Tripadvisor