The Hotel Britomart

Hotels
•
TFE Hotels Collection
9.4 (2221 reviews)
29 Galway Street , Auckland , nz

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Good service
Cons:
Breakfast was not satisfactory
Some upkeep issues

Categories

Cleanliness
9.43
Generally clean, but one review mentioned the upkeep of the property lacking.
Service
10
Staff were friendly, professional, and very helpful across multiple reviews.
Location
9.9
Amazing location, walking distance to many attractions.
Room Quality
9.44
Rooms are modern, well-designed, and comfortable.
Amenities
9.09
Amenities are decent, but breakfast options had extra charges.
Value for Money
8.92
Good value overall, but breakfast pricing was a downside.
Food and Beverage
8.58
Breakfast was included but many items charged extra, not as expected.
Overall Experience
9.83
Many reviews reflect a positive overall impression, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:12

Property Description

Luxurious 5-Star Stay in the Heart of Auckland

Convenience at Your Fingertips:
Indulge in the convenience of concierge services, free bikes to explore the city, and free WiFi throughout the property. Stay active at the on-site fitness centre during your stay.

Elegant Rooms with Modern Amenities:
Relax in air-conditioned rooms equipped with top-notch amenities including a flat-screen TV, minibar, and a private bathroom with a shower. Enjoy a comfortable stay with bed linen and towels provided.

Prime Location for Exploring Auckland:
Located near popular attractions like Auckland Art Gallery and Sky Tower, The Hotel Britomart is the perfect base for exploring the city. With Viaduct Harbour just a short walk away, immerse yourself in the vibrant surroundings.

Book your luxurious stay at The Hotel Britomart now for an unforgettable Auckland experience.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note, bookings over 7 nights will only receive a weekly housekeeping service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs NZD 60 per day.

Location

Guest Reviews

9.4
Based on 2221 reviews
Cleanliness: 9.43
Service: 10
Location: 9.9
Room Quality: 9.44
Amenities: 9.09
Value for Money: 8.92
Food and Beverage: 8.58
Overall Experience: 9.83
M
Monique • couple • nz
10
2026-06-06 • via Nuitee
A
Ailbhe • solo_traveller • nz
10
The chicest, most comfortable hotel in central Auckland
Pros:

Beautiful hotel and exceptional staff

2026-06-06 • via Nuitee
I
Ileana • solo_traveller • au
10
Exceptional staff, clean and safe
Pros:

The staff were exceptional. They went beyond my expectations to make my stay comfortable, asa skill traveller. Would recommend to stay here. It is clean, central and safe.

2026-06-05 • via Nuitee
O
olivia • solo_traveller • au
10
Excellent, I’ll stay in Hotel Britomart again
Pros:

Centrally located, only a few minutes walk to top rated restaurants, transport, and shopping. It is well maintained, beautiful decor, good vibes, all staff were attentive and friendly, and the hotel was clean. Wifi is provided, and the hotel restaurant was delicious.

Cons:

Rooms are on the smaller end

2026-06-03 • via Nuitee
B
Brown • extended_group • nz
8
2026-06-02 • via Nuitee
D
Donna • couple • au
9
2026-06-02 • via Nuitee
L
Leath • solo_traveller • au
9
2026-05-31 • via Nuitee
S
Sarah • family_with_children • nz
10
2026-05-30 • via Nuitee
C
Charmaine • couple • us
10
2026-05-28 • via Nuitee
N
Nina • couple • nz
10
The most beautiful and peaceful space. Cant wait to return.
Pros:

Everything

Cons:

N/a

2026-05-28 • via Nuitee
L
LEE • couple • my
10
Great stay
Pros:

A walk away to anywhere

Cons:

Small

2026-05-25 • via Nuitee
A
Abigail • solo_traveller • au
8
2026-05-24 • via Nuitee
A
Aaron • couple • nz
10
Epic 👌🏻
Pros:

Exceptional Customer service from the Staff

Cons:

N/A

2026-05-24 • via Nuitee
J
Johan • solo_traveller • nz
10
2026-05-23 • via Nuitee
G
ger2102 • couple • au
10
Lovely way to start our North Island journey
Pros:

Our first hotel on our North Island itinerary and it didn't disappoint. Great location, with lovely options for food and being close to the ferry for our Waiheke Island visit was also a bonus. The hotel itself was modern, focussed on sustainability and has all that you need.

Cons:

Nothing.

2026-05-23 • via Nuitee
B
Brett • couple • nz
9
2026-05-23 • via Nuitee
M
Marianne • family_with_children • nz
8
We had an enjoyable stay.
Pros:

The hotel is very cool, I enjoyed the bar and complimentary wine. Location is very good.

Cons:

shower is unpleasant with water covering toilet area. Lighting could be better. Food is pricey at Kingi.

2026-05-22 • via Nuitee
L
Lissy • couple • nz
8
2026-05-21 • via Nuitee
A
andrea • solo_traveller • nz
10
2026-05-19 • via Nuitee
M
Michele • solo_traveller • nz
9
2026-05-19 • via Nuitee