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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid meals
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Infinity pool
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Coffee Shop on site
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Happy hour
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Supervised childcare/activities
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Fishing nearby
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation
Batam Marriott Hotel Harbour Bay, located in Nagoya, offers a luxurious stay just 6.6 km from Nagoya Hill Shopping Mall. Enjoy top-notch amenities including free bikes, private parking, a fitness centre, and a garden. Indulge in delicious meals at the on-site restaurant, or unwind on the terrace. The hotel boasts a 24-hour front desk, airport transfers, a shared lounge, and free WiFi for your convenience.
Relaxation and Wellness
Pamper yourself with a rejuvenating experience at the hotel's hot tub, perfect for unwinding after a day of exploring the city. Whether you're traveling for leisure or business, this serene retreat offers the ideal setting for relaxation and rejuvenation.
Convenient Location
With Sekupang International Ferry Terminal just 18 km away and Hang Nadim International Airport a short 16 km drive, Batam Marriott Hotel Harbour Bay provides a convenient base for your travels. Book your stay now for a truly unforgettable experience.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Room is cleaned and quiet and spacious. Staff are friendly attentive and professional with courtesy. I would highly recommend this hotel to others. Thank you to all staff for making our stay wonderful. See you all again.
Clean and beautiful room. Super friendly and helpful staff.
The location of the hotel and the hospitality of the hotel staff. Facilities are nice and clean. Vanessa, the MClub agent, was amazing and awesome!
Service staff is very hospitable- excellent
部屋がきれいで、朝食がおいしかったです。
家族が４名1室で泊まれるようにしてほしい
Friendly and helpful staff
The room allocated to us was right above the ballroom and the sound coming from the ballroom was extremely loud and unbearable. Thankfully, the manager agreed to change our room and upgraded us to a higher and better room. Grateful for the upgrade.
Marriott Batam is the most Awesome Hotel
Their Front Office is very professional and pleasant.
Love it
Na
Privacy and comfort. Very friendly and respectful staff
Nil
Excellent service, thank you very much team Batam Marriott!
Snacks & drinks at lounge were limited to evening service hours only. Would be nice if one more service period during early afternoon hours was included.
Hotel connect to harbour bay so easy walk to hotel even if rain. Service officers at the counters in the check in lobby were pleasant . they allow early checkin and also allowed us later check out. The housekeeping team wrote message card and present us some complimentary hi tea cakes. Lounge area and bar have good views. Nothing much at lounge area during noon.Bed are comfortable.Overall a pleasant stay.
The view of my room and all the staff
I prefer spray then bidet inside the toilet bowl
Bf spread was v good.
Staff was v friendly n helpful .
Housekeeping was done promptly n water was replenished 2x a day.
Smoking area waa close the lvl1 lobby thats the only disadvantage.
The breakfast provides a lot of varieties of food, but the local dessert with the kwehs can definitely be better. The hotel staff are all very friendly and nice. We love the hotel facilities with nice spa, gym and nice pools. I especially like the altitude rooftop bar with nice ambience and scenery. Generally, I would recommend to stay in this hotel comparing to other 3 that I previously stayed in Batam
One annoying thing is the noisy crows at the pools due to uncleanliness of the ferry harbour.
Excellent
Nothing!
Had a great 3-night stay at the Marriott Hotel Batam! The breakfast was absolutely fantastic—so many options and everything was fresh and delicious. The staff were extremely friendly and helpful, always greeting us with a smile and making us feel welcome. The location is also excellent, convenient and close to everything we needed. The price was not cheap, but affordable.
Only two reasons I’m giving 4 out of 5 stars is because the room style felt a bit dated and the faulty keyless room entrance. They promised to send an engineer to fix the issue (we almost requested to re-program the card 3-4 times every day) but they didn’t —a refresh would make this place perfect. Still, overall a very enjoyable stay and would definitely come back!
Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us.
Sheltered walkway from off the ferry to the hotel!
the staffs from front desk up to the cafè & restaurant are so friendly and accommodative.. often seen going on an estra mile for the guests..
and room was clean.
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