WoodSpring Suites Chicago Midway

Hotels
•
WoodSpring
6.2 (892 reviews)
5001 W 79th Street , Burbank , US
+1 708-794-0411

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location (near airport, shops, restaurants)
Comfortable bed in some rooms
Updated/spacious rooms reported by some guests
On-site parking right outside rooms
Considered a reasonable price option by a few guests
Cons:
Serious cleanliness problems (dirty rooms, smells, hair, unclean microwave)
Rude or inconsistent customer service (on-call line complaints)
No breakfast/continental and no ice machine
Safety/noise incidents reported (police visits, screaming, loud music)
Maintenance issues (drain problems, torn furniture, dirty doors/walls)

Categories

Cleanliness
2.5
Very poor — multiple reviews describe dirty rooms, urine/drug smells, hairballs, unclean microwaves, lack of daily cleaning and overflowing tub/drain issues.
Service
8.5
Mixed but often positive at the front desk — several guests noted friendly staff and prompt refunds in some cases, though on-call/customer-service instances were reported as 'SUPER rude' and a few check-ins were handled rudely.
Location
9.5
Strong — repeatedly noted as near airport, stores and restaurants, with convenient transit access to Midway and good parking immediately outside rooms.
Room Quality
7.5
Mixed — some guests reported updated, spacious rooms with comfortable beds and good air conditioning; others reported torn furniture, bad odors, damaged rooms and unsanitary bathrooms.
Amenities
6
Moderate — rooms often included microwave, refrigerator and stove and good parking, but lacked basics like ice machines and complimentary breakfast; some amenity items were dirty.
Value for Money
5.5
Mixed — a few guests found it a reasonable option given Chicago prices, while others felt the price (examples of $228/2 nights) did not justify missing basics and cleanliness issues.
Food and Beverage
4.6
Below average — multiple complaints about no breakfast/continental service and lack of basic dining items (silverware, cups) for the price paid.
Overall Experience
5.5
Mixed to negative — some guests had acceptable stays (comfortable beds, good location), but many experienced severe cleanliness, safety/noise and service issues that led to refunds or leaving early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Location
Located in Burbank, WoodSpring Suites Chicago Midway is strategically positioned within close proximity to major attractions and the airport. Guests can easily access popular landmarks such as the Museum of Science and Industry, United Center, and more.

Modern Amenities
Enjoy a comfortable stay with access to a fitness centre and free private parking. The hotel also offers a free shuttle service for guests, ensuring convenience and ease of transportation during your visit.

Nearby Attractions
Explore nearby attractions like the Field Museum of Natural History and Willis Tower, all just a short distance away. With Midway International Airport only 4 km from the hotel, your travel plans are made simple and stress-free.

Experience convenience, comfort, and accessibility at WoodSpring Suites Chicago Midway. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Location

Guest Reviews

6.2
Based on 892 reviews
Cleanliness: 2.5
Service: 8.5
Location: 9.5
Room Quality: 7.5
Amenities: 6
Value for Money: 5.5
Food and Beverage: 4.6
Overall Experience: 5.5
A
Asja • extended_group • us
10
I loved the location and everything that came wit it I wish it had breakfast though
Pros:

Rooms were cleaned everyone was nice

Cons:

I wish they had breakfast

2026-11-01 • via Nuitee
A
AYOTUNDE • solo_traveller • us
6
Just there.
Pros:

The breakfast was no breakfast fast compared to other similar hotels. The fact that no daily cleaning of the rooms sounds strange to me

Cons:

They should serve proper breakfast

2026-10-28 • via Nuitee
K
Kimyatta • extended_group • us
4
Pros:

I loved the comfortability of the bed, I had a microwave, refrigerator and a stove (I didn't use the stove but it was nice to see it). The room was very spacious and the air worked excellent in the room. I loved that I had a very good parking spot right outside of my room so I was able to watch my vehicle straight from my room.

Cons:

My room would've been perfect for me if the floors were properly swept, the drain in the tub was fixed because as I was taking my shower, the water would fill up to my ankles with all of the dirty water I've just washed off my body, so unsanitary and disgusting. I had to go take a better shower at a relatives house the next night to avoid this from happening again. Last but not least, the microwave had food still stuck onto the microwave plate, so it definitely wasn't cleaned properly, so of course I didn't use it. And the room also had a bad odor in it but I sprayed to fixed that situation. I also didn't like that the hotel doesn't provide ice.

2026-10-27 • via Nuitee
I
Ivette • couple • us
6
Would be exceptional if there were better cleaning processes. There was hairballs everywhere and just looked
Pros:

The location having stores and restaurants nearby

Cons:

Location

2026-10-26 • via Nuitee
E
Edgar • couple • us
1
Very inconvenient
Pros:

No comment

Cons:

I booked a room when I arrived it wasn’t available and did not get my money back

2026-10-26 • via Nuitee
B
Belen B • solo_traveller • us
7
2026-10-26 • via Nuitee
H
Howard • solo_traveller • us
9
2026-10-26 • via Nuitee
E
Emerald • couple • us
2
It was fine but will not stay again
Pros:

It was good enough, not super dirty

Cons:

There was no ice machine, could not get towels when we needed them. The customer service that was on call was SUPER rude. Bed was smaller than a king I ordered, just a sheet given with a tiny blanket not big enough for 2

2026-10-25 • via Nuitee
J
Jeven • family_with_children • us
1
DO. NOT. BOOK.
Pros:

Not a single thing.

Cons:

The property was dirty, smelled of urine and drugs, there was screaming and yelling, loud music. The room itself was disgustingly dirty, unkept, and damaged. We didn’t even stay the single night, we went downstairs and got a refund and found a different hotel.

2026-10-25 • via Nuitee
A
Aleksander • family_with_children • pl
10
Pros:

considering the crazy prices in Chicago, it was the only reasonable option for me. The standard is ok, it is located about 5 km (3 mi) from the Midway station, from where yo can travel directly to downtown via the Chicago L; to reach Midway first, you need to use buses, I took the one that goes from Ford City directly to Midway

2026-10-25 • via Nuitee
E
Edgar • couple • us
1
2026-10-25 • via Nuitee
Z
Zachary • couple • us
6
Pros:

The room was nice and updated. It was clean and didn’t have a smell to it

Cons:

They should have a breakfast or continental at least for the price you’re paying. I paid 228 for 2 nights most places have silverware, cups, cooking equipment but we would have to pay extra which if I’m paying that much already it should be with the hotel. Other than that it was good

2026-10-24 • via Nuitee
T
Tiffany • family_with_children • us
1
Pros:

Nothing

Cons:

The room was nasty the furniture was tore up the guy that check me in was not friendly i ask for a different room she immediately asked me, did I want a refund very rude i would have took the refund by other better hotels were book i will never return.

2026-10-22 • via Nuitee
D
Denise • couple • us
5
It’s okay
Pros:

The location is great and next to the airport! The Staff was friendly!

Cons:

The room walls need to be painted, and the door was dirty! The Bed was okay, could use more pillows for comfort!

2026-10-21 • via Nuitee
B
Benjamin • couple • mx
1
2026-10-21 • via Nuitee
P
Perry • couple • us
3
Convenient in Location inconvenient in the staff, the room, the cleanliness, and the customer service
Pros:

Location

Cons:

The staff the dirty room, the dirty towels, the hard beds and the cheap pillows

2026-10-20 • via Nuitee
B
Brunette • couple • us
10
2026-10-20 • via Nuitee
D
Demia • couple • us
7
2026-10-20 • via Nuitee
D
Danielle • couple • us
3
2026-10-18 • via Nuitee
A
Abrorbek • family_with_children • us
7
2026-10-18 • via Nuitee