Aksara Heritage

Hotels
Independent
9.8 (65 reviews)
73/1 Rachadamnoen Rd, Tambol PhraSingh, Chiang Mai, 50200 , Chiang Mai , TH

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location

Categories

Cleanliness
10
Standard quality for this hotel tier.
Service
10
The staff is incredibly kind and helpful and made us feel extremely safe and comfortable.
Location
10
The surrounding area is very walkable with tons of food and shopping options.
Room Quality
9.6
The room is nice and spacious, beds very comfortable.
Amenities
9.6
Well-kept grounds and great coffee.
Value for Money
9.6
Delivering an excellent experience for the price.
Food and Beverage
9.6
Breakfast is delicious with great coffee.
Overall Experience
10
A wonderful stay overall, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:50

Property Description

Luxurious Amenities

Enjoy a meal at the restaurant, take a dip in the outdoor pool, or simply relax with a drink at the bar/lounge. The hotel offers complimentary buffet breakfast and room service to make your stay truly comfortable.

Central Location

Aksara Heritage is centrally located in Chiang Mai, just a short walk from key attractions such as Tha Phae Gate and the Night Bazaar. Explore the vibrant neighborhood with ease.

Modern Comfort

With air-conditioned rooms featuring Smart televisions, rainfall showerheads, and complimentary minibar items, the hotel provides a modern and cozy atmosphere for guests to unwind in after a day of sightseeing.

Book now for an unforgettable stay at Aksara Heritage, where luxury meets convenience in the heart of Chiang Mai.

Important information:

  • Pool access available from 10:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safety and Health Administration (Thailand)

See all policies

Location

Guest Reviews

9.8
Based on 65 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
C
Chiara friends
10
Pros:

Aksara Heritage is a phenomenal boutique hotel in Chiang Mai. The staff is incredibly kind and helpful and made us feel extremely safe and comfortable. Within an hour of arriving they had a massage and mani pedi booked for us and a tour arranged for next day. The grounds are well kept and the surrounding area is very walkable with tons of food and shopping options. Dao and Ming were both instrumental to our stay in Chiang Mai! Would definitely recommend.

2025-08-21 via Nuitee
K
Kimberley family
10
Pros:

Dao at the front desk was absolutely incredible! She made our stay perfect and went out of her way to create the most perfect, unique excursion for us!

2025-08-04 via Nuitee
C
Clara
10
Wonderful Stay!
Pros:

This was my second time staying with Aksara Heritage, and it's as wonderful as I remembered last time. I came with my parents this time staying in a triple room. The room is nice and spacious, beds very comfortable, and the sound proof of the door is quite impressive. The staff is as nice and welcoming as they come. Breakfast is delicious with great coffee. I will definitely be coming back here in the future!

2025-07-10 via Nuitee
K
Kerry family
10
Pros:

Excellent choice in old town. Cannot say enough about this hotel….the service, location, and convenience are all top notch. Food was excellent and pool is very nice. Staff are incredibly attentive and everything is super clean. Would highly recommend!

2025-07-08 via Nuitee
M
MYOUNGOK
10
Pros:

The location is very convinient, the staff are super kind and the room was clean.

2025-06-22 via Nuitee
C
Claudio C
10
Pros:

Awesome hotel. Great service and friendly staff. Highly recommend.

2025-05-30 via Nuitee
J
Joanne partner
10
Pros:

All the staff here were amazing.

2025-04-09 via Nuitee
H
harmonym390 Couples
10
Best Hotel 10/10
Pros:

The experience provided by the hotel staff was amazing! They went above and beyond in every way. This was our last stop in Thailand for our honeymoon and what a way to end our trip. Our room was beautiful and clean, with a view of the pool. Breakfast/ restaurant was also amazing, with the staff yet again providing top service but personable and warm. You feel welcomed immediately, from the moment you check in to the moment you check out. My husband and I can't recommend this hotel enough. We were so sad to leave and hope to come back.

2025-04-07 via Tripadvisor
J
Jason family
10
Pros:

A terrific option to explore the city. The hotel is clean and beautiful and the staff is super friendly and accommodating.

2025-04-04 via Nuitee
A
andrea_smith29 Friends getaway
10
Perfect Hotel
Pros:

Where do I begin! The most friendliest helpful staff in the whole of Thailand nothing was too much trouble. The rooms are beautiful, absolutely spotlessly clean throughout the hotel. Fantastic breakfast and the food is amazing. Perfect location as well. Shout out to Puki who was an absolute angel. Thank you all for our stay you made our holiday perfect. We will be back.

2025-03-21 via Tripadvisor
P
Peter
10
Perfect Boutique Hotel
Pros:

This is an amazing boutique hotel in the old city. Highly recommended

2025-02-28 via Nuitee
S
stevenmac1 Couples gb
10
Excellent boutique hotel inside old city
Pros:

Stayed here for 3 nights as part of our 3 weeks south east Asia trip. Hotel is located just inside the old city walls near the east gates so well positioned to visit major temples etc. but only about 20 mins walk to lively night market and other activities. Hotel is small but of high quality with fantastic staff. Has a lovely pool & garden courtyard area and restaurant & bar also all located together. Our room was small compared to large city hotels but well appointed & comfortable, with nice balcony overlooking the courtyard. As the pool quite small the beds can go quite quickly. Breakfast was varied enough but limited maybe for the western pallet though we managed fine. A short walk from hotel within the old city there are many bars & restaurant options, and many more outside in the wider city including in the Maya shopping centre. While there we visited many temples outside the city including in the mountains as well as visiting an ethical elephant sanctuary & the sticky water falls national park. Feeding and walking with the elephants was a real privilege - do your research to get some place you are happy with. We hired a personal driver for two days to take us to all these places which I would recommend if you don’t fancy tours or bikes. Getting around Chiang Mai is easy & fun by tuk tuk 🛺 and taxi’s are pretty cheap too. We had no issues with air quality and no signs of smoke or smog from the burning season. We would visit the city again and would stay again at this hotel.

2025-02-22 via Tripadvisor
S
stephanie partner
10
Pros:

We had an Amazing stay. The staff were Incredible, Helpful and friendly. Overall very peace relaxing environment

2025-01-27 via Nuitee
S
Shamelle family
10
Pros:

I can’t say enough good things about this hotel. This hotel is stunning! The rooms are unique, clean and in great condition. The pool and common area is so peaceful and relaxing, and they also offer a great restaurant and breakfast. The service was the best I’ve ever had. They welcomed us with so much kindness and helped us with our bags and even provided a map and ideas of things to do in the area. I will recommend this hotel to everyone I know and if I ever come back to Chiang Mai, I will definitely stay again.

2025-01-25 via Nuitee
A
andybX9864EP Couples
8
Spotless hotel with a great character building and wonderful staff.
Pros:

A lovely hotel for our 5 day stay. The character of the building is fantastic, with a very large pool central to the outdoor area.
Rooms were spacious and spotless, and staff were very friendly.
The hotel is very well maintained and cared for. Meals are very good quality, and if you like Thai Green Curry, you will love it here.

2025-01-22 via Tripadvisor
H
Herve
10
Chiang Mai
Pros:

Great stay at Aksara Heritage. We love the room and the large bathroom. The staff was amazing and breakfast very tasty.

2025-01-17 via Nuitee
L
lmarinerw Family
10
Like stepping into a beautifully peaceful sanctuary after a day of touring
Pros:

We recently stayed at Aksara Heritage Hotel with our family and I highly recommend it. Returning to the hotel after a day of touring is like stepping out of the city straight into a calming and peaceful sanctuary. The rooms are very nice, quite spacious, and the beds are very comfortable. The pool is perfectly warm for an early morning dip or end of day swim. The breakfast buffet is just right, with specials and other breakfast items to order if you wish. We ate at the pool side restaurant twice and both times our cocktails and meals were beautiful and delicious. But most of all, the staff at Aksara are wonderful - always smiling, always happy to assist with whatever you might need. If you're planning a trip to Chiang Mai, book your stay here - the location is terrific, the accommodations wonderful, the beautiful grounds and pool are utterly serene - all enhanced by the gentle chants of the Monks from the Temple next door.

2025-01-09 via Tripadvisor
M
Melanie
10
Pros:

Great location in central of old city. Staff very friendly and helpful. Would definitely return to this hotel.

2025-01-02 via Nuitee
L
Lynsey
10
Pros:

Beautiful hotel with wonderful staff. I loved having a balcony overlooking their lovely gardens. Great breakfast and room amenities.

2024-12-07 via Nuitee
D
Drofpots Couples gb
10
Great boutique hotel
Pros:

This a superb hotel centrally located in Chiang Mai old town, but quiet. If you are going to Chiang Mai I would highly receommedna trying here. It is a short <5 min walk to Phae gate. The rooms are excellent and food good. There is a swimming pool and small gym. We found the staff friendly and helpful. If I had one minor complaint is they didn’t manage the use of the loungers at the pool and we found on occasions impossible to get one as they were all taken. Other hotels had limited the time people could use them to give greater access to other hotel guests, but as I said a minor issue.
If you are going to. Chiang mainstay here/

2024-11-24 via Tripadvisor