HOTEL A1 EXPRESS

Hotels
9.3 (16 reviews)
RICAURTE CALLE 22 CARRERA 7 ESQUINA , Florencia , co

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Children allowed

Facilities

Air conditioning
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Ironing service
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent location
Cons:
Breakfast variety needs improvement
Reception service could be friendlier

Categories

Cleanliness
9.58
The cleanliness is rated positively, indicating good housekeeping.
Service
9.99
Guests praised the staff for their kindness and willingness to assist.
Location
9.59
Multiple reviews highlight the excellent location for mobility in the city.
Room Quality
9.54
Rooms are described as very comfortable, spacious, and well-maintained.
Amenities
9.07
Amenities like air conditioning are mentioned positively, but there's room for improvement.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
8.08
While breakfast needs improvement, other aspects are satisfactory.
Overall Experience
9.55
Overall, guests had a well-received experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:41

Property Description

Convenient Location in Florencia

Modern Amenities and Comfortable Rooms

Featuring a shared lounge, terrace, and free WiFi throughout, HOTEL A1 EXPRESS offers a convenient stay in Florencia. The family rooms provide ample space for a comfortable stay. All rooms are equipped with air conditioning and a flat-screen TV, with some offering stunning city views. Relax in the cozy seating area provided in each room. The 24-hour front desk staff is always ready to assist, ensuring a hassle-free experience for guests. Located just 7 km from Gustavo Artunduaga Paredes Airport, HOTEL A1 EXPRESS is the perfect choice for your stay in Florencia.

Important information:

All rooms have hot water, except the Deluxe Double Room with balcony.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: FLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 7 years old stay for COP 30,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 16 reviews
Cleanliness: 9.58
Service: 9.99
Location: 9.59
Room Quality: 9.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.55
G
Gloria Ines • solo_traveller • co
9
Pros:

La Atencion de las ninas de la reception y del restaurante

2026-01-19 • via Nuitee
R
Roosevelt
10
Pros:

las habitaciones son muy comodas y el hotel se encuentra con una ubicacion excelente, facilitando la mobilidad dentro de la ciudad, el personal es muy amable, en lo unico que tienen que mejorar es en la variedad del menu del desayuno que ofrecen

2026-01-08 • via Nuitee
R
Ricardo • couple • co
10
Pros:

Ubicación, atención

Cons:

Todo muy bien

2025-12-22 • via Nuitee
D
Daniel • solo_traveller • co
10
2025-12-16 • via Nuitee
V
Viviana • solo_traveller • co
10
2025-11-26 • via Nuitee
U
Uribe Restrepo • solo_traveller • co
6
Oportunidad de mejora
Pros:

El silencio para descansar y la buena atención en el restaurante

Cons:

La atención en la recepción, simple poco amable.

2025-11-25 • via Nuitee
C
cesar • solo_traveller • co
8
muy bien
Cons:

deben mejorar los desayunos,

2025-11-19 • via Nuitee
O
Oscar • extended_group • co
10
Pros:

Hotel bien ubicado, cerca de centro comercial. El personal de recepción es muy amable y siempre están dispuestas a colaborar. El aseo es muy bueno.
Las habitaciones son grandes, iluminadas y muy cómodas con aire acondicionado.
Muy recomendado

Cons:

Nada

2025-11-17 • via Nuitee
S
Saúl Olmedo • solo_traveller • co
6
2025-11-01 • via Nuitee
J
JTOBON • couple • co
7
Desatentos
Pros:

Ubicación

Cons:

Desatentos

2025-10-19 • via Nuitee
T
tavogar • solo_traveller • co
10
Pros:

Personal demasiado amable y servicial, buena ubicación, cerca al centro.

Cons:

La señal de internet puede mejorar

2025-09-14 • via Nuitee
C
Camila • solo_traveller • co
10
2025-09-01 • via Nuitee
A
Adolfo Alexander • solo_traveller • co
9
Pros:

Las habitaciones son bien separadas manteniendo libres de sonidos de otros hospedados

Cons:

Quizás son muy pocos atendiendo en recepción. La misma persona registra y lleva a habitacion

2025-07-01 • via Nuitee
D
Daniel • young couple • us
9
Great value for the price
Pros:

Clean, private and friendly employees with great service.

Cons:

Small bathroom

2024-06-04 • via Nuitee
R
Rafael
10
Pros:

Muy bien, lo único relativamente malo es la capacidad del internet

2022-11-23 • via Nuitee
N
NELSON
8
De paso por Florencia.
Pros:

Las instalaciones del hotel son relativamente nuevas. Es pequeño pero tiene lo necesario para pasar unos días en Florencia.

Nos gustó mucho la comodidad de la cama. Muy cerca al centro comercial.

2021-12-19 • via Nuitee