Hotel Esperanza AC

Hotels
7.4 (41 reviews)
Transv 54 No 95-46 , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Proximity to terminal
Excellent service
Cleanliness
Cons:
Noise at night
Uncomfortable bedding
Cancellation issues

Categories

Cleanliness
6.99
Some reviews indicated cleanliness but also mentioned discomfort in bedding.
Service
8.46
General sentiment indicates excellent service and friendly staff.
Location
8.5
Proximity to bus terminal is highly praised.
Room Quality
5.95
Comments on noise and discomfort in bedding suggest a lower perception of room quality.
Amenities
7.98
Netflix in the room is a positive mention for amenities.
Value for Money
6.94
Mixed sentiments, but generally acceptable for the location and amenities.
Food and Beverage
6.99
Food and beverage not mentioned; rated based on overall experience.
Overall Experience
7.36
Overall experience aligns with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:40

Property Description

Luxurious Accommodations
Hotel Esperanza AC offers elegantly designed rooms equipped with flat-screen TVs and comfortable bedding, ensuring a relaxing stay for all guests.

Convenient Amenities
Guests can enjoy the convenience of room service, a 24-hour front desk, and free WiFi throughout the property, making their stay hassle-free and comfortable.

Prime Location
Situated near popular attractions such as Steps of La Popa Mount and Cartagena's Walls, Hotel Esperanza AC provides easy access to key landmarks, allowing guests to explore the beauty of Cartagena effortlessly.

Experience luxury, convenience, and prime location all in one place at Hotel Esperanza AC. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 41 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 5.95
Amenities: 7.98
Value for Money: 6.94
Food and Beverage: 6.99
Overall Experience: 7.36
M
Marlovis • couple • co
10
Pros:

Todo

2026-01-20 • via Nuitee
C
Carlos • couple • co
10
Pros:

Bon

2026-01-19 • via Nuitee
N
Negrito • couple • co
8
Pros:

Lo cerca

Cons:

El ruido

2026-01-17 • via Nuitee
S
Sao • couple • co
10
2026-01-13 • via Nuitee
D
Donnavan • friends
10
Pros:

I liked the staff very friendly and the rooms were comfy

2026-01-07 • via Nuitee
M
Muñoz Suarez • couple • co
8
2025-12-14 • via Nuitee
O
Olivia • couple • fr
3
Pros:

Proximité avec terminal de bus idéal pour une connexion

Cons:

Du bruit toute la nuit, pas de fenêtre, la photo n’est pas représentative pour notre chambre et le literie laissant à désirer en terme de confort (très dure)

2025-12-06 • via Nuitee
G
Gilles • solo_traveller • fr
7
Pros:

Proche du terminal de bus

Cons:

Bruyant

2025-11-27 • via Nuitee
R
Ronni • couple • co
10
Justo lo que buscaba
Pros:

Muy aseado, excelente servicio, muy comodo

2025-10-30 • via Nuitee
P
paola • extended_group • co
7
2025-10-03 • via Nuitee
J
Joan • couple • pe
7
2025-09-11 • via Nuitee
A
Andrés • family_with_children • co
7
2025-08-23 • via Nuitee
O
Orsatti • couple • it
7
Pros:

Está muy cercano del terminal del autobús, habitaciones simple pero limpia, personal amable

2025-08-14 • via Nuitee
G
Gregorio • solo_traveller • co
10
2025-08-07 • via Nuitee
J
Juan • couple • co
10
Pros:

Netflix en la habitación

2025-08-04 • via Nuitee
A
Aponte • family_with_children • co
4
Cómo van a cancelar la reservación
Pros:

Avianca se demoró y cuando llegamos me llegó un mensaje de reserva cancelada

Cons:

Que nos cancelaron la reserva y el taxista aprovecha para dar vueltas y llevarnos a un hospedaje

2025-07-21 • via Nuitee
K
Kevin • solo traveller • gb
8
Very good
2025-04-06 • via Nuitee
C
Combatt • solo traveller • ca
10
Good service
Pros:

The room was cozy and the staff was super nice

2024-12-23 • via Nuitee
J
Julián • young couple • co
8
Very good
2024-11-12 • via Nuitee
S
Shane • solo traveller • gb
8
Very comfortable hotel right near the bus terminal. Very clean and staff very helpful.
2024-06-07 • via Nuitee