Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional breakfast
Friendly staff
Great location
Clean and attractive property
Cons:
Cleanliness issues in some areas
Small room sizes
Lack of dedicated parking

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness issues, particularly with bathrooms and unpleasant smells.
Service
9.93
Reviews consistently praised the friendly and helpful staff throughout the stay.
Location
9.47
Guests highlighted the hotel's prime location near the city center and attractions.
Room Quality
8.42
Room size was mentioned as a concern, though overall comfort was noted positively.
Amenities
8.45
The hotel offered essential amenities, but complaints about lacking parking were noted.
Value for Money
8.91
Guests felt the experience aligned well with their expectations given the rating.
Food and Beverage
9.46
Breakfast received high praise for quality and variety.
Overall Experience
9.43
Overall experiences were very positive with many eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:16

Property Description

Luxurious Accommodation in Mostar Old Town

UNESCO-Protected Property: Hotel Emen, just a stone's throw away from the iconic Old Bridge, offers a unique experience with its UNESCO-protected status. Enjoy the charm of Mostar Old Town while staying in a historically significant location.

Gastronomic Delights: Indulge in exquisite dining at the hotel's à-la-carte restaurant and bar, set in a picturesque yard with ambient lighting. Savor delicious meals and unwind with a refreshing drink in this inviting setting.

Convenient Amenities and Nearby Attractions: With air-conditioned rooms, free Wi-Fi, and a range of amenities, Hotel Emen ensures a comfortable stay. Explore the nearby attractions like Medjugorje and Blagaj Village, or take a short walk to the nearest grocery store. Book now for a memorable stay in Mostar!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 6 years old stay for € 15 per person per night when using an available cot.
    Children from 6 years old to 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 1182 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
family_with_children tr
10
Pros:

Kahvaltısı harika. Yemekleri çok güzel. Çalışanlar yardımsever ve güleryüzü. Konumu çok güzel. Zaten bizim ikinci deneyimimiz. Yine harikaydı. Teşekkürler.

2026-03-07 via Nuitee
R
Rifat couple ba
6
2026-03-06 via Nuitee
I
Iuliia solo_traveller ru
8
Pros:

Просторный номер, внимательный персонал, всё объяснили, посоветовали места в городе. Удобно, что при отеле есть ресторан, гостям предлагают скидку на еду. Шикарный завтрак! Его подаёт сам персонал, без шведского стола, но было много всего и очень вкусно.

Cons:

Не герметичная душевая, но не очень критично.

2026-03-01 via Nuitee
F
Francisco Javier couple es
10
2026-02-27 via Nuitee
M
marco family_with_children it
10
Hotel perfetto in un posto fantastico
Pros:

Tutto , il personale è molto gentile e disponibile, una rarità in altri posti

Cons:

Nulla

2026-02-27 via Nuitee
N
Nedziba couple de
10
Sve pohvale ,osoblje za 10
Pros:

Sve pohvale

2026-02-27 via Nuitee
M
Martin extended_group gb
10
Wonderfully welcoming in a great location
Pros:

Fabulous place, wonderful friendly staff, great location, good food.

Cons:

Nothing at all

2026-02-24 via Nuitee
M
Marta Uvieli family_with_children co
9
Pros:

La amabilidad del personal
La ubicación excelente
Cómodo y limpio

Cons:

Había un ruido de la calle de una máquina

2026-02-14 via Nuitee
P
Polina couple bg
10
Очень приятный отель в центре
Pros:

Комфортный номер, приятный персонал, расположение в самом центре.

Cons:

Бойлер в номере очень маленький. К сожалению полноценно принят здесь ванную не удастся.

2026-02-13 via Nuitee
A
Andrea extended_group it
10
Pros:

Staff gentilissmo e sorridente, pulizia impeccabile, cucina molto buona e posizione più che centrale. Al checkout hanno lasciato depositare i bagagli in reception, ma ci hanno anche avvisato che avremmo potuto farlo tardivo.
Allo stesso modo ci siamo presentati in anticipo al checkin chiedendo di lasciare i bagagli e fare una passeggiata metre aspettavamo, e invece con nostra sorpresa l'hanno anticipato.
Servirebbero più luoghi come questo

Cons:

Niente di niente, tutto era ok o meglio delle nostre aspettative.
Grazie a tutto lo staff, davvero!

2026-02-13 via Nuitee
M
Mladen family_with_children at
10
2026-02-11 via Nuitee
H
Helena extended_group si
9
Pros:

Friendly staff. Central location.

Cons:

It would be better to have buffet breakfast.

2026-02-10 via Nuitee
H
Helena extended_group si
9
2026-02-10 via Nuitee
T
Tefik couple tr
10
2026-01-27 via Nuitee
M
Mahmoud couple qa
10
2026-01-24 via Nuitee
H
Hermelinde couple be
9
2026-01-19 via Nuitee
I
Irina family_with_children au
10
Exceptional staff and location
Pros:

Everything was amazing! Wow is all i can say!! Location is perfect, clean room, amazing, wonderful and helpful staff!! We had breakfast included and it was delicious. Nothing was hard and any help needed was offered with the smile on their face. They have live music Thursday nights. Highly recommend and I wouldn’t go anywhere else.

Cons:

Nothing

2026-01-19 via Nuitee
L
Lynn couple ca
10
A perfect place to enjoy Mostar
Pros:

The location was perfect -- right in the heart of the Old Bridge district. The staff was absolutely AMAZING! Friendly, very helpful and perfect hosts. Omer checked us in our first night (in the middle of a rainstorm) and continued to make sure that everything was fine during our stay. The breakfasts were delicious and plentiful.
The bed was comfortable and we enjoyed sitting out on the balcony in the evenings.
I have no hesitation recommending this hotel for anyone visiting Mostar.

2026-01-19 via Nuitee
K
Keilor solo_traveller cr
10
2026-01-19 via Nuitee
T
Tursunović couple ba
10
Vidimo se opet, sve perfektno!
Pros:

Osobolje preljubazno, na usluzi gostima. Odlican dorucak, na bazi turskog dorucka. Prezadovoljni smo.

2026-01-18 via Nuitee