Residence Inn by Marriott Manchester Downtown

Hotels
Residence Inn
9.4 (349 reviews)
40 Lake Avenue , Manchester , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Good amenities
Cons:
Odors in rooms
Limited parking
Food quality issues

Categories

Cleanliness
9.28
General sentiment indicates clean facilities, but some specific complaints about odors.
Service
9.75
Staff are consistently mentioned as friendly and helpful.
Location
9.79
Multiple reviews highlighted the great location near restaurants and attractions.
Room Quality
9.24
Rooms are described as spacious and well-appointed.
Amenities
9.27
Amenities were adequately described with positive remarks about the gym and breakfast options.
Value for Money
9.43
Guests feel it offers good value, though some pointed out higher costs for long-term stays.
Food and Beverage
8.78
Mixed feedback on food quality, including some positive remarks about breakfast & food smell issue.
Overall Experience
9.65
Overall reviews reflect a highly positive experience with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:52

Property Description

Luxurious Accommodation with Modern Amenities
Residence Inn by Marriott Manchester Downtown offers a comfortable stay with air-conditioned rooms, free WiFi, and a kitchenette in each room. The hotel's indoor pool provides relaxation, while the fitness centre is perfect for staying active during your visit.

Convenient Location for Exploring
Situated just 6 km from the Mall of New Hampshire, this 3-star hotel is also close to attractions like the Robert Frost Farm and New Hampshire State Capitol. With free bikes available for guests, exploring the city is easy and enjoyable.

Business and Leisure Facilities
Whether you're traveling for work or leisure, this hotel caters to all your needs with a business centre, a shared lounge, and a bar for unwinding after a busy day of meetings or sightseeing.

Experience comfort and convenience at Residence Inn by Marriott Manchester Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

9.4
Based on 349 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.43
Food and Beverage: 8.78
Overall Experience: 9.65
family_with_children us
5
Nice hote but front desk staff not helpful.
Pros:

The hotel was beautiful. The rooms were clean and had everything needed and beyond. There was a full kitchen with all appliances, the pool was heated and perfect for a swim. Breakfast was ok, sausages were cold.

Cons:

Late at night someone pounded at my door, when asked who is it they didn't say anything, at first I dismissed it as going to the wrong room, again around 3:30 am another loud knock, which woke me up and it was a bit unnerving since it was just me and my 8 year 9ld Granddaughter there. I called the front desk to report what was going on, the person replied with a rude "are you sure"? Like I was making up a story, sure I would call the front desk at 3:30am just to cook a made up occurrence. Front desk said they would check the cameras. Later when checking out I asked if they found out who it was that knocked at such hours, I was told in a rude tone, the cameras were checked and no one knocked at my door and even if there was someone there they couldn't do anything about it. Also there was a woman who screamed outside like she was terrified, which tells me the area of the hotel wasn't the best place. All in all, the staff on the front desk were not very helpful and far from friendly.

2026-01-31 via Nuitee
D
Dykens couple us
8
Nice place but a few things to improve
Pros:

The room was spacious and clean. The bar had food as well as drinks. The water bottles was a nice touch.

Cons:

The room was not well insulated. I could hear the person in the room next to me snoring, could hear a woman cough in the other room , and the traffic was so loud it kept me up all night.

Also the lighting in the room is too dark even with all the lights on.

And lastly, the shower was cold because there is no door on the shower, the water pressure is weak, and no heat in the bathroom so it causes a draft and cold air fills the shower when you are using it.

2026-01-30 via Nuitee
J
Jennie family_with_children us
1
Will not go back and will not recommend
Pros:

This hotel allowed another guest who I have never met to use my card to book as a "family member" when I called to review the charge the front desk was incredibly rude and was no help at all.

Cons:

This hotel allowed another guest who I have never met to use my card to book as a "family member" when I called to review the charge the front desk was incredibly rude and was no help at all.

2026-01-20 via Nuitee
B
Brian couple us
9
2026-01-20 via Nuitee
C
Cheryl couple us
8
Pros:

Skipped breakfast. Loved the darkness of the room

Cons:

It would be good if bottled water was provided.

2026-01-19 via Nuitee
R
Randy couple us
10
Pros:

staff was very nice and helpful
room was spacious and comfy

2026-01-19 via Nuitee
D
David couple us
10
Very pleased with our stay
Pros:

Rooms were very clean and comfortable

2026-01-19 via Nuitee
P
Paula family_with_children us
8
2026-01-19 via Nuitee
M
Molly family_with_children us
10
2026-01-15 via Nuitee
T
taylor family_with_children us
10
2026-01-13 via Nuitee
J
Juanita family_with_children us
10
2026-01-08 via Nuitee
J
Jesse extended_group us
9
Very Nice!
Pros:

I like

2026-01-04 via Nuitee
D
Doreen extended_group us
9
It was clean and staff was amazing
2026-01-04 via Nuitee
B
Brian Meaney family_with_children us
8
2026-01-03 via Nuitee
R
Ryan couple us
7
2026-01-02 via Nuitee
S
Stefkiley solo_traveller us
10
Everything was wonderful
Pros:

The room was gorgeous and spacious. Food was delectable.

Cons:

I think the staff was great.
Don't really have any complaints.
Can't wait to stay again!

2026-01-01 via Nuitee
E
Erickia family_with_children us
10
2025-12-31 via Nuitee
A
Abraham solo_traveller us
10
2025-12-23 via Nuitee
G
Gail family_with_children de
9
2025-12-12 via Nuitee
A
Ariel couple us
10
2025-12-09 via Nuitee