The Okura Prestige Taipei

Hotels
9 (1884 reviews)
No. 9, Section 1, Nanjing East Road , Taipei , TW

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and spacious rooms
Excellent food options
Good value for money
Cons:
Minor issues with breakfast service
Some amenities could be improved

Categories

Cleanliness
9.08
Rooms described as clean and well-maintained, with positive feedback on cleanliness.
Service
9.05
Positive sentiments about staff helpfulness and friendliness noted in multiple reviews.
Location
9.09
Frequently praised for being well-located, convenient to transportation and shopping.
Room Quality
9.04
Spacious and comfortable rooms mentioned positively by guests.
Amenities
8.57
Amenities well-received, though some mentioned improvements could be made.
Value for Money
9.03
Considered great value by multiple reviewers, especially given its luxury status.
Food and Beverage
9.08
Food quality highlighted as excellent, with a variety of options appreciated.
Overall Experience
9.05
Strong positive sentiment, overall excellent experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:28

Property Description

Luxurious Rooftop Pool and Modern Rooms
Experience luxury at The Okura Prestige Taipei with a heated rooftop pool offering stunning city views and stylish modern rooms with complimentary WiFi.

Convenient Location and Spa Facilities
Located just a short walk from MRT Zhongshan Station, indulge in the sauna zone at the spa or choose from 3 dining venues and a trendy in-house bar for a relaxing stay.

Exceptional Services and Dining Options
Enjoy spacious air-conditioned rooms with top-notch amenities, a fitness center, and a helpful 24-hour front desk. Treat your taste buds to Chinese and Cantonese delights at Toh-Ka-Lin or savor Japanese cuisine at Yamazato, followed by a drink at The Pearl Lounge & Bar.

Book your stay at The Okura Prestige Taipei for a truly unforgettable experience.

Important information:

Starting January 1, 2025, this property will not provide disposable personal items, such as comb, toothbrush, toothpaste, razor, cotton swab, and shower cap.

Please kindly note:
- Children under 18 must be accompanied by parents for staying.
- Breakfast is not included for children under 12 using the existing bed.

Guests who made the prepayment by credit card to guarantee a reservation are required to present the same credit card and cardholder's passport to check-in. If that credit card is not available, the property will refund the payment to the original credit card and require a different credit card for the charge.

Maintenance work of the Gym & Swimming Pool will be carried out from 16 March to 22 March
Maintenance work of the Sauna & Shower Area will be carried out from 16 March to 29 MarchGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TSA

Location

Guest Reviews

9
Based on 1884 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
W
WATARU • couple • jp
9
初めての台湾(2泊3日)
Pros:

ロケーションがすばらしい。タクシー/Uberで松山空港から約250NT$、寧夏夜市は150NT$くらい。新光三越まで徒歩4分くらいなので鼎泰豊や欣葉も近い!お部屋が広く、デスクやソファー、バスルームがゆったりしている。冷蔵庫に缶ビールやソフトドリンクが入ってる(ただし割高)。大浴場、サウナ、ジムがある。
あと利用はしなかったが、ロビーのバーはとても良い雰囲気。コンビニ(7-11)も近い。

Cons:

タクシーはいないです。でも台北はUberの方が現金もいらないし便利。あとオプションツアーの集合場所がシェラトンだったので、やや遠かった。

2026-10-23 • via Nuitee
F
Felicia • couple • nl
2
Disappointed
Pros:

The facilities and location were good. The room was clean.

Cons:

Unfortunately, our stay was very disappointing.

We were downgraded from the room we originally booked and we’ve booked our room well in advance. We have specifically booked the room in higher floor because we wanted to enjoy the fireworks from our room. This was informed to us the night before so we couldn’t find anything else as it was on a national day. Although we were told that the hotel would take good care of us, we did not feel that this was the case.

When we arrived, the TV was not working and the Japanese toilet had a low battery. These problems were eventually fixed, but we feel they should have been checked before our arrival, especially after we had already been downgraded.

We were also unable to use the swimming pool, even though we arrived during the permitted hours. We were only told the next day that we could use it, but by then we were already checking out and going to the airport.

What disappointed us most was the lack of proactive service and compensation. The only compensation we received was breakfast, and we had to ask for it ourselves. It was not offered by the hotel. The hotel kept saying they gave us discount but it was just the price we would’ve paid for the downgraded room if we would choose that.

Overall, we did not feel that the hotel properly addressed the inconvenience or made much effort to improve our stay. For a hotel of this standard and price, we expected better service, communication, and attention to detail.

Unfortunately, this was not the experience we expected, and we would not recommend this hotel.

2026-10-22 • via Nuitee
N
NORITAKA • extended_group • jp
9
とても良かった
Pros:

スタッフが親切

2026-10-21 • via Nuitee
F
Feng RU • family_with_children • tw
6
2026-10-18 • via Nuitee
M
Mary-Catherine • couple • ca
10
2026-10-15 • via Nuitee
S
Shan Chien • couple • tw
10
2026-10-13 • via Nuitee
E
Eri • couple • jp
10
2026-10-13 • via Nuitee
A
a • couple • jp
10
温かみのあるホテル
Pros:

フロントの香り

Cons:

たまに髪の毛が落ちているのが残念だったが人々は最高でした

2026-10-13 • via Nuitee
Y
Yongyoot • extended_group • th
1
2026-10-12 • via Nuitee
H
Hideaki • couple • jp
6
2026-09-18 • via Nuitee
O
Ouming • couple • gb
9
2026-09-15 • via Nuitee
奕安 • couple • tw
7
2026-09-13 • via Nuitee
R
Robert • solo_traveller • at
10
2026-09-13 • via Nuitee
J
junko • couple • jp
10
最高すぎる
Pros:

ロケーションが良くてフットワーク軽く観光出来ました。大浴場があってサウナがあって水風呂があってレインシャワーがあって屋上にプール。部屋は広くて眺めも良くて、コンプリメントのパイナップルケーキもめちゃ美味しかった〜

Cons:

何もありません

2026-09-12 • via Nuitee
M
MASAYA • family_with_children • jp
10
2026-09-12 • via Nuitee
M
Melisa • couple • au
9
We had a wonderful stay at the Okura. The staff were lovely and the view was stunning. We would definitely recommend.
Pros:

The view was superb and the room was very comfortable. The shower was so good!! The staff were a highlight and were very helpful.

Cons:

The toilet was a bit glitchy and we couldn’t empty the bath. These were minor issues though.

2026-09-11 • via Nuitee
T
TACHI • couple • jp
10
2026-09-11 • via Nuitee
R
Robert • solo_traveller • at
10
2026-09-09 • via Nuitee
P
Pin Yu • solo_traveller • tw
10
2026-09-09 • via Nuitee
藝文 • couple • tw
10
2026-09-06 • via Nuitee