The Okura Prestige Taipei

Hotels
9 (1836 reviews)
No. 9, Section 1, Nanjing East Road , Taipei , tw

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and spacious rooms
Excellent food options
Good value for money
Cons:
Minor issues with breakfast service
Some amenities could be improved

Categories

Cleanliness
9.08
Rooms described as clean and well-maintained, with positive feedback on cleanliness.
Service
9.05
Positive sentiments about staff helpfulness and friendliness noted in multiple reviews.
Location
9.09
Frequently praised for being well-located, convenient to transportation and shopping.
Room Quality
9.04
Spacious and comfortable rooms mentioned positively by guests.
Amenities
8.57
Amenities well-received, though some mentioned improvements could be made.
Value for Money
9.03
Considered great value by multiple reviewers, especially given its luxury status.
Food and Beverage
9.08
Food quality highlighted as excellent, with a variety of options appreciated.
Overall Experience
9.05
Strong positive sentiment, overall excellent experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:28

Property Description

Luxurious Rooftop Pool and Modern Rooms
Experience luxury at The Okura Prestige Taipei with a heated rooftop pool offering stunning city views and stylish modern rooms with complimentary WiFi.

Convenient Location and Spa Facilities
Located just a short walk from MRT Zhongshan Station, indulge in the sauna zone at the spa or choose from 3 dining venues and a trendy in-house bar for a relaxing stay.

Exceptional Services and Dining Options
Enjoy spacious air-conditioned rooms with top-notch amenities, a fitness center, and a helpful 24-hour front desk. Treat your taste buds to Chinese and Cantonese delights at Toh-Ka-Lin or savor Japanese cuisine at Yamazato, followed by a drink at The Pearl Lounge & Bar.

Book your stay at The Okura Prestige Taipei for a truly unforgettable experience.

Important information:

Starting January 1, 2025, this property will not provide disposable personal items, such as comb, toothbrush, toothpaste, razor, cotton swab, and shower cap.

Please kindly note:
- Children under 18 must be accompanied by parents for staying.
- Breakfast is not included for children under 12 using the existing bed.

Guests who made the prepayment by credit card to guarantee a reservation are required to present the same credit card and cardholder's passport to check-in. If that credit card is not available, the property will refund the payment to the original credit card and require a different credit card for the charge.

Maintenance work of the Gym & Swimming Pool will be carried out from 16 March to 22 March
Maintenance work of the Sauna & Shower Area will be carried out from 16 March to 29 MarchGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for TWD 2,300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1836 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
J
Jacob • couple • nz
9
9/10 - we had a great time and would happily return.
Pros:

Beautiful decor, super friendly staff with a lot of attention to detail.

Cons:

Location was slightly away from all areas we wanted to explore. However nice and close to the MRT.

2026-07-04 • via Nuitee
T
Ting-Chen • solo_traveller • tw
10
2026-07-02 • via Nuitee
C
Chalina • solo_traveller • tw
8
2026-07-02 • via Nuitee
H
Hirotaka • solo_traveller • jp
10
2026-06-30 • via Nuitee
N
NATSUE • solo_traveller • jp
10
リラックス
Pros:

今回2度目の滞在でした。
立地がよくスタッフの皆さんの対応がよいです。
部屋も快適でまた利用したくなるホテルです。

2026-06-27 • via Nuitee
J
JIM • extended_group • jp
5
2026-06-27 • via Nuitee
S
Stenver • couple • ee
10
Pros:

Amazing breakfast and onsen. Must go when in taipei

2026-06-27 • via Nuitee
佩儀 • solo_traveller • tw
10
The hotel is of very high quality. The room’s decor was elegant, and the fragrance was wonderful. The staff provided fri
2026-06-26 • via Nuitee
F
Frandoni • solo_traveller • us
10
2026-06-25 • via Nuitee
C
Christopher • couple • hk
7
Not super. But okay . A business hotel catering mostly to Japanese members
Pros:

Property was clean staff friendly but at the same time the level of English proficiency did not meet our expectations. Whilst both myself and my girlfriend speak and understand Japanese at an advanced level not everyone does and we also speak Chinese natively as well but what if I’m really a western tourist I would be in a situation that is awkward. Not knowing and with little acknowledgment. The spa team was bordering on rude expecting us to not have used such facilities before, I can say that the so called spa is not worth the visit sadly. The room bathtub and facilities are dated and old and could use more of a cleaning. That being said the stay was pleasant and location in the heart of town okay for us. Not super but okay.

2026-06-22 • via Nuitee
K
Kwok Hang Vera • solo_traveller • hk
10
2026-06-22 • via Nuitee
Y
YU LIN • couple • tw
8
2026-06-21 • via Nuitee
B
Bonnie • extended_group • ca
9
2026-06-20 • via Nuitee
H
haunlliam • solo_traveller • tw
10
2026-06-20 • via Nuitee
G
Guy • solo_traveller • il
10
2026-06-20 • via Nuitee
S
Su • solo_traveller • tw
6
2026-06-20 • via Nuitee
S
Sze Ern Fiona • family_with_children • th
10
2026-06-19 • via Nuitee
Y
Yi-Ting • solo_traveller • tw
10
2026-06-16 • via Nuitee
Y
Yung-shun • couple • fr
8
Service à améliorer
Cons:

L’accueil à la réception pour le Check-in était nul. La réceptionniste n’avait aucune empathie quand nous avion des problèmes pour le paiement avec nos cartes de crédit européennes. Heureusement j’avais du cash. De plus, elle nous a dit qu’il ne faut pas être bruyant dans la chambre et il faut payer si les articles ou meubles seront abîmés à cause de nos mauvais usages. C’était la première fois que l’on nous a averti dès notre arrivée à l’hôtel. Nous étions auparavant à The Okura Tokyo et à Okura à Bangkok et nous n’avions jamais eu ce genre de remarque (ou accueil ). De plus, ce n’était pas la premier fois que nous sommes descendus à Okura Taipei. Le service à Okura Taipei cette fois-ci était juste décevant. What’s going on??!

2026-06-15 • via Nuitee
N
Neo • couple • us
9
2026-06-11 • via Nuitee