The Okura Prestige Taipei

Hotels
9 (1852 reviews)
No. 9, Section 1, Nanjing East Road , Taipei , tw

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and spacious rooms
Excellent food options
Good value for money
Cons:
Minor issues with breakfast service
Some amenities could be improved

Categories

Cleanliness
9.08
Rooms described as clean and well-maintained, with positive feedback on cleanliness.
Service
9.05
Positive sentiments about staff helpfulness and friendliness noted in multiple reviews.
Location
9.09
Frequently praised for being well-located, convenient to transportation and shopping.
Room Quality
9.04
Spacious and comfortable rooms mentioned positively by guests.
Amenities
8.57
Amenities well-received, though some mentioned improvements could be made.
Value for Money
9.03
Considered great value by multiple reviewers, especially given its luxury status.
Food and Beverage
9.08
Food quality highlighted as excellent, with a variety of options appreciated.
Overall Experience
9.05
Strong positive sentiment, overall excellent experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:28

Property Description

Luxurious Rooftop Pool and Modern Rooms
Experience luxury at The Okura Prestige Taipei with a heated rooftop pool offering stunning city views and stylish modern rooms with complimentary WiFi.

Convenient Location and Spa Facilities
Located just a short walk from MRT Zhongshan Station, indulge in the sauna zone at the spa or choose from 3 dining venues and a trendy in-house bar for a relaxing stay.

Exceptional Services and Dining Options
Enjoy spacious air-conditioned rooms with top-notch amenities, a fitness center, and a helpful 24-hour front desk. Treat your taste buds to Chinese and Cantonese delights at Toh-Ka-Lin or savor Japanese cuisine at Yamazato, followed by a drink at The Pearl Lounge & Bar.

Book your stay at The Okura Prestige Taipei for a truly unforgettable experience.

Important information:

Starting January 1, 2025, this property will not provide disposable personal items, such as comb, toothbrush, toothpaste, razor, cotton swab, and shower cap.

Please kindly note:
- Children under 18 must be accompanied by parents for staying.
- Breakfast is not included for children under 12 using the existing bed.

Guests who made the prepayment by credit card to guarantee a reservation are required to present the same credit card and cardholder's passport to check-in. If that credit card is not available, the property will refund the payment to the original credit card and require a different credit card for the charge.

Maintenance work of the Gym & Swimming Pool will be carried out from 16 March to 22 March
Maintenance work of the Sauna & Shower Area will be carried out from 16 March to 29 MarchGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for TWD 2,300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1852 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
S
susan couple gb
4
Overpriced
Pros:

Lovely pool , clean rooms

Cons:

When we checked into our room it smelled musty so reception gave us a humidifier it helped but not completely, every time we returned to room it still smelled I’m sure it contributed to us getting a fever after we had left. We would have mentioned again but didn’t want the hassle of changing rooms.
Way too many staff 3 people to open front doors is a bit excessive .
At pool side my partner was asked to wear a cap , we don’t have a problem with that but the next day we were asked again if we had used one , we know you have rules but we are not children we felt like we were being checked up on.
When we checked out we were asked for signature , when I mentioned why are we paying again the lady said no , no payment only to find out when we left my partner had been charged for the whole stay when i thought my card had been charged with the stay .On check in my card wasn’t asked for that had been pre Authorised or I would have given this.
My card still had a pending showing I emailed the hotel straight away asking for pending to be removed I was ignored. Finally after 30 days my payment was returned so they earnt interest on my money.

2026-07-25 via Nuitee
T
Takeru couple jp
9
2026-07-24 via Nuitee
K
Kim solo_traveller ua
8
2026-07-24 via Nuitee
S
Salimats solo_traveller us
8
overall, it was good! We will stay there again should we return.
Pros:

the location and the room.

Cons:

difficult to find the switch of some of the lights. Impossible to turn off the lamp under the sink and one in the closet. For the 3 nights we stayed, we could not figure out how to switch those lamps off. The light disturbed our sleep.

2026-07-19 via Nuitee
K
kishishita couple jp
7
2026-07-17 via Nuitee
L
Li-Ling family_with_children sg
9
2026-07-16 via Nuitee
S
San couple us
7
2026-07-15 via Nuitee
K
Kotaro couple jp
8
2026-07-12 via Nuitee
Y
YUHAN extended_group tw
9
2026-07-10 via Nuitee
T
Thomas couple ph
9
Pros:

The location, the sauna , cold plunge and steam facilities

2026-07-09 via Nuitee
N
NAOMI couple jp
10
2026-07-09 via Nuitee
蓓芙 couple tw
9
整潔空間感很好
Pros:

空間設計很好

Cons:

目前沒有

2026-07-08 via Nuitee
T
Thomas couple hk
8
2026-07-07 via Nuitee
清水 solo_traveller jp
9
大変良かった。
Pros:

立地条件が良い。

2026-07-07 via Nuitee
傑元 couple tw
10
2026-07-07 via Nuitee
A
AYANA family_with_children jp
10
2026-07-07 via Nuitee
馥郁 couple tw
10
2026-07-07 via Nuitee
Y
YU SHU couple tw
10
Pros:

位置方便 乾淨舒適

2026-07-06 via Nuitee
solo_traveller tw
9
2026-07-05 via Nuitee
正和 extended_group jp
10
2026-07-05 via Nuitee