Sonder The Retreat

Hotels
9 (14 reviews)
1224 2nd Avenue South , Nashville , US

Facilities

Free WiFi
Concierge service
Wheelchair accessible
Elevator
Smoke-free property

Review Highlights

Pros:
Great location
Spacious living areas
Responsive hosts
Quiet and peaceful environment
Cons:
Cleanliness and maintenance issues
Poor construction and finishes
Uncomfortable beds
Lack of kitchen supplies
Noise disturbances

Categories

Cleanliness
4.8
Guests frequently reported issues with cleanliness such as stained towels, glass on the floor, and general lack of attention to detail.
Service
8
Service was mostly appreciated with responsive hosts, but a few guests indicated minor maintenance issues.
Location
8.7
The location was consistently praised as being convenient and close to downtown with easy accessibility to local attractions.
Room Quality
6.2
Guests were pleased with the space, but noted some discomfort with beds, noises, and mild construction issues.
Amenities
7
The amenities like spacious living areas and rooftop access were highlights, though there were comments about missing kitchen items and lack of a smart TV.
Value for Money
7.5
Many guests found the pricing reasonable and the property good value for the money, despite some shortcomings.
Food and Beverage
7
There was limited feedback about food and beverage; however, one guest noted close proximity to a good breakfast spot.
Overall Experience
7.1
Guests generally enjoyed their stay, though repeated concerns about cleanliness and maintenance affected the overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 19:34

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services during your stay.

Well-Equipped Rooms
Feel at home in our individually decorated guestrooms with kitchens and flat-screen TVs.

Close to Key Attractions
Centrally located in South Nashville, just a short drive from Music City Center and Broadway.

To book your stay at Sonder The Retreat for a memorable experience in Nashville, reserve now!

Important information:

* The property is professionally cleaned.
* Contactless check-in is available.
* This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 14 reviews
Cleanliness: 4.8
Service: 8
Location: 8.7
Room Quality: 6.2
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7.1
S
Sheila
8
Pros:

Great place ...very spacious

2024-10-21 via Nuitee
E
Elizabeth
10
Sonder is the best.
Pros:

The place was immaculate, beautiful and quiet. The area is a bit run down but the home itself is perfect. We didnt have to worry about anything like laundry, extra TP or anything at all. Loved our stay. And customer service is amazing.

2024-09-30 via Nuitee
J
Julie
10
Pros:

Loved this apartment. The ceilings are so high and every room is super spacious! Convenient location. Definitely recommend.

2024-08-16 via Nuitee
G
Gaby family
10
Pros:

This location is modern, spacious and beautiful! The showers were amazing and the kitchen was spectacular! The communication with customer service was great as well, highly recommend staying there.

2024-07-02 via Nuitee
V
Verified traveler
6
Ok at best.
Pros:

On first glance the Sonder House is super nice but it doesn't take but a minute to see how beat up it is. Every square inch of the place had scuffs and dings. The sheets on one of the beds was laundered but had stains. I actually messaged about this (because gross) and by the time they offered to bring more sheets I was already off enjoying my trip, not satisfying in my opinion. The house isn't near anything so everything was an Uber ride away. The neighborhood felt nice enough though. The code on the door never worked on the first try but always eventually did. The kitchen was equipped but very sparse, we weren't able to actually cook there because of it. It hit the high points but was overall not good.

2024-07-02 via Nuitee
S
Stan
10
Pros:

Better than I’d hoped for. Very modern, extra clean, plenty of amenities.

2023-05-18 via Nuitee
B
Brian
10
Pros:

Weather was a little buzz kill but otherwise it was good

2023-03-26 via Nuitee
N
Nancy family
10
Pros:

This was probably one of the nicest places I have ever stayed at for the fair price to stay here. The pictures online do not do it justice. It is very spacious, new and beautifully decorated. One thing they didn’t have was a pool. It was in a very good location - just far enough away from all the commotion but a quick Uber ride away. They have a 24 hour service to answer any questions or concerns you have. I would definitely stay here again or in another Sonder somewhere else.

2022-07-19 via Nuitee
D
Delia friends
6
Pros:

3.5 star stay.

The good: Sonder aesthetic is great, the property was spacious, uncluttered and comfortably fit our group of 5. Location was really great to walk to nearby coffee shops and restaurants. Easy parking on the street as well.

The not so good: Walls are THIN. Several times our neighbors were opening/closing their door and we thought they were opening our door. Towels smelled muggy and musty. Two of the recessed lights on the ceiling were just hanging out by the wires. Pillows were lumpy and uncomfortable. Overall for the price point, didn't feel like the value was there, but would still be open to trying a different Sonder property in the future.

2022-03-30 via Nuitee
R
Reva family
6
Pros:

The property was nice and roomy and clean, no issues until it started raining and had leaks in window and then the last evening we couldn’t get outside door to unlock in the pouring rain, so not a good ending to stay!

2021-09-24 via Nuitee
M
Mark
10
Everything & More
Pros:

Well beyond our expectations. Great location and the condo just as described on the website. Everything we needed!

2020-09-04 via Nuitee
V
Verified traveler
10
Loved this place
Pros:

Best option for a big family

2020-08-25 via Nuitee
D
Danielle
10
Pros:

Ants in the kitchen and wouldn't allow us a late check out. Other than that the place was amazing

2020-02-21 via Nuitee
J
Jairo
10
Excelente estadía
Pros:

Excelente apartamento con todas las comodidades, bien ubicado y hermoso en todos los sentidos

2020-01-26 via Nuitee