Hillside Crossing Nashville a Ramada by Wyndham

Tried to cancel and they hung up on me before they even said a word to me but was talking to someone else while having me the phone on

This is not a hotel - it is a motel. The pictures are a total misrepresentation of this hotel. This is a drug-haven, unsafe environment. Please refund our moneys paid.

No

Room is fine. Staff is great. Location near enough to Broadway but hotel not super luxurious but good enough

There was nothing in the kitchen, and the television did not work

Room was okay, staff were friendly and helpful. Things were very loud at night with a lot of traffic and speeding through.

The staff was super friendly, the room was very comfortable and had all the amenities, coffee maker, fridge and microwave. The fitness center was convenient and clean. Great deal.

Air conditioning barely worked. Photos do not match up with the actual rooms and building.

Robert and Angela at the front desk were amazing and super nice!

DO NOT stay here! Prostitutes and crackheads everywhere hanging out at this place. Had a prostitute bang on our door looking for someone. Someone also sh** in a bag and placed it front of another door. We checked out immediately…wasn’t even there for 3 hours. And the front desk did NOTHING for us claiming they didn’t know anything about what hangs around their place, yet they are hanging out everywhere. Did not feel safe, let alone leaving our vehicle in the parking lot. NEVER would recommend anybody staying here.

Pool was green dirty and un usable. There are permanent resident walking around all times of the night. Broken beer bottles in hallways, place constantly smells of weed. Bathroom had a ceiling leak and moldy odor.

The weather kept us from the pool, and the TV didn't work because of the weather we think. It kept going in and out. Otherwise the room was nice and new, checkout we couldn't find anyone and had to just leave the fob on the lower counter as we had to get on the road.

This is our chosen place to stay in Nashville. Clean, safe, great staff, and a short drive to downtown. The Lost Paddy also has great food!

This is a crack hotel. It is filled with section 8 housing. DO NOT STAY HERE!!!! Yes, it’s super affordable, but that’s for a reason!!!! The staff were very friendly and understanding, however the area is unsafe.

Tamara at the front desk was wonderful. Got to our room and definitely smelled like smoke. We thought we could deal with that since we would be out during the days but there is a lot of stuff going on out in the parking lots and in the hallways. One room had junk piled in front of it, and a broken screen hanging from it. The people milling around while it was late were very undesirable, loud and scary. There were cars being worked on even late at night out in the parking lot.One girl had a pitbull that had a leash, but was still just wandering around without her holding it. This was all going on when my husband went out to get something out of our car and told me to absolutely not go out there.It felt so unsafe that we got up at 5 AM and just packed our stuff and got out of there even though our reservation was for four nights. It was not worth being unsafe. There is no way that management does not know what’s going on there. It seems as if there are people living there and it’s not just a hotel. This hotel should certainly not be promoted by Expedia.

air conditioning was not working room was 85 degrees … they refused to refund my money .. I had to book another room for the night. Talked to the manager today who was not there and they said the ac was working and they would not be refunding. They were not there an have no idea the state of the room.. garbage hotel .. groups of people outside as the 90 degree outside was cooler plus they were getting stoned low end hotel terrible conditions in a trashy area avoid this property like the plague

This hotel seems to have been recently renovated. And is super clean! Front desk staff was super friendly, security cameras everywhere. Bed could have been better. Area around the hotel is kinda sketchy. Fast access to downtown, broadway, or the airport. It did seem like there are 4 or 5 rooms on the side we stayed in that had people staying long term. They had houshold belongings setting on the sidewalk outside their respective doors. That made me very uncomfortable. All in all a good, clean place for a reasonable price.

I think the decor was good but when I got my room the tv didn't work and it always smelled like pot.

There was mold growing on the wall behind the side table, and I took pictures.
I have a terrible cough and a sore throat
I’m requesting payment in full

Hotel itself was decent. The neighborhood wasn't the best. There were police sirens throughout the night and dogs barking. Not the fault of the hotel.... However, they knocked on my door inconveniently during the mattress dancing session to verify who was in the room. Apparently they didn't finalize my check in... Also there was a giant thing on the back of a towel I grabbed that almost sent me into grand mal seizure with heart failure thinking it was a rat. Thankfully, it was just a hairball....