Holiday Inn Express & Suites - Dallas Market Center by IHG

Hotels
•
Holiday Inn Express
8.4 (663 reviews)
7800 John W Carpenter Freeway , Dallas , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent customer service
Good breakfast options
Cons:
Issues with cleanliness
Room maintenance needed

Categories

Cleanliness
7.65
Some rooms reported issues like musty smells and dirty towels.
Service
9.15
Many reviews highlighted excellent customer service and accommodation by staff.
Location
8.65
Close to popular areas, but access can be difficult.
Room Quality
7.65
Reports of damaged TVs and other issues, but overall functionality was sufficient.
Amenities
8.65
Amenities such as breakfast were positively noted.
Value for Money
8.65
Generally perceived as good for the price.
Food and Beverage
8.15
Breakfast options were appreciated, but some items were noted as needing attention.
Overall Experience
8.65
Most guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:36

Property Description

Convenient Location
Holiday Inn Express & Suites - Dallas Market Center is strategically located near major attractions like Dallas World Trade Center and American Airlines Center, making it a perfect choice for both leisure and business travelers.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Guests can also enjoy access to our fitness center and business facilities, including a fax machine and photocopier.

Nearby Attractions
Explore Dallas with ease as our hotel is close to popular landmarks such as Sixth Floor Museum and Dallas World Aquarium. Don't miss the opportunity to visit Dallas Holocaust Museum and AT&T Performing Arts Center during your stay.

Book your stay at Holiday Inn Express & Suites - Dallas Market Center now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 663 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
A
Anaye • couple • us
8
2026-01-16 • via Nuitee
S
Stacey • extended_group • us
6
Pros:

Clean, nice breakfast

Cons:

Out of towels and the shower had no pressure

2026-01-16 • via Nuitee
K
Koryssa • solo_traveller • us
9
10/10 would visit again. :)
Pros:

I liked the amenities and the staff were very helpful. The location was great for my needs as well and the hot breakfast was extremely enjoyable. :)

Cons:

Not much of anything actually.

2026-01-15 • via Nuitee
A
Aye • couple • us
7
2026-01-15 • via Nuitee
C
Cenia • extended_group • us
7
2026-01-15 • via Nuitee
J
Johanna • couple • za
9
2026-01-13 • via Nuitee
A
Alyssa • solo_traveller • us
10
2026-01-11 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

The amenities were nice

Cons:

Nothing really

2026-01-10 • via Nuitee
L
Libertad • couple • us
10
Very comfortable and convenient to our destination! Breakfast was wonderful as well!
Pros:

Cleanliness and courteous staff! Location was perfect for us near the hospital.

2026-01-09 • via Nuitee
J
Jose • family_with_children • us
10
Pros:

It was very central. Where we had planned all our tourists attractions was very close to.We were staying.

Cons:

The bathroom knitted a little bit to be more clean on the glass stained windows, the cuts were stained.

2026-01-05 • via Nuitee
M
McSwain • family_with_children • us
9
I'd go back
Pros:

The location was perfect.

Cons:

The smoke alarm light flashed all night long.

2026-01-04 • via Nuitee
R
Richard • solo_traveller • ch
10
Clean and easy
Pros:

Clean and easy

2026-01-04 • via Nuitee
T
Takunda Nicky • family_with_children • us
8
2025-12-29 • via Nuitee
R
Raymond • couple • us
10
Pros:

Just a few Minutes from downtown.

2025-12-28 • via Nuitee
B
Brenda • couple • us
10
Pros:

El servicio /The Service

Cons:

/

2025-12-24 • via Nuitee
E
Earnest • couple • us
10
2025-12-22 • via Nuitee
M
Mark • couple • us
5
Hotel was fine but no follow through on room issues.
Pros:

Location was good

Cons:

Ended up in a room with a smashed tv because our original room was cancelled due to pipe bursting. Hotel tried to cancel my stay the day of but I was already on a plane coming to Dallas. I was told I would be contacted by manager for some discount but never was available when I was there or called by phone.

2025-12-19 • via Nuitee
K
Katrina • couple • us
10
2025-12-15 • via Nuitee
H
Hill • family_with_children • us
10
Nice for the price
Pros:

The breakfast, the bed, HBO, the chaise.

Cons:

The top cover had a little stain right near where my mouth was. I simply turned down the cover.

2025-12-13 • via Nuitee
E
Ernest • couple • us
7
2025-12-12 • via Nuitee