Mint House Dallas Downtown By Kasa

Hotels
9.4 (1267 reviews)
1601 Elm Street , Dallas , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor check-in experience
Cleanliness issues

Categories

Cleanliness
8.7
Mention of dirty windows and unclean refrigerator affecting cleanliness perception.
Service
9.7
Mixed experiences; some positive mentions of friendly staff, but significant issues with check-in and customer service.
Location
10
Several reviews highlight great location with access to city center and scenic views.
Room Quality
9.2
Some positive feedback on room quality, but mentions of issues like toilet clogging and less comfortable room upon change.
Amenities
9.2
Adequate amenities but comments on lack of staff, which affects service delivery.
Value for Money
9.2
Perception of being overpriced for what is offered; mixed experiences in reviews.
Food and Beverage
9.2
Not explicitly mentioned, but standard quality for this hotel tier generally expected.
Overall Experience
10
Overall positive experiences but significantly impacted by service hiccups and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 16:32

Property Description

Luxurious Amenities and Comfortable Accommodations
Experience the epitome of comfort at Mint House Dallas - Downtown. Our aparthotel offers spacious family rooms, facilities for disabled guests, and modern amenities like air conditioning and flat-screen TVs. Each unit is thoughtfully designed with your comfort in mind, complete with plush bed linen and towels for a relaxing stay.

Convenient Location and Nearby Attractions
Ideally situated in the heart of Dallas, our property is just a stone's throw away from popular landmarks such as the Dallas World Aquarium and Sixth Floor Museum. Whether you're here for business or leisure, you'll find easy access to key attractions and the convenience of being close to Dallas Love Field Airport.

Delicious Dining Experience
Indulge in delectable American cuisine at our on-site restaurant, serving up mouthwatering dishes for dinner and lunch. Treat your taste buds to a culinary journey without leaving the comfort of the aparthotel.

Book your stay at Mint House Dallas - Downtown now for a memorable and convenient Dallas experience.

Important information:

Reservations with bookings for more than 5 rooms will be automatically canceled by management.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 30 per day.

Location

Guest Reviews

9.4
Based on 1267 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 10
B
Brandon extended_group us
7
Was great except for getting locked in my room
Pros:

Location was great, price was great especially for the quality of the stay

Cons:

Getting locked in our room due to a failure of door scanner

2026-04-03 via Nuitee
S
Shaniqua family_with_children us
10
2026-04-02 via Nuitee
N
Nelson couple us
10
Clean and awesome
Pros:

More direction about checking in and parking

Cons:

Didn’t know needed to set up checkin prior

2026-04-01 via Nuitee
T
Teresa couple us
8
Pros:

Beautiful apartment style living and great value.

Cons:

The virtual check in and just trying to figure out how to get to the top floor in the building. But doorman was very helpful and so was Kasa. It’s on the 49th floor so make sure heights aren’t an issue

2026-04-01 via Nuitee
M
Michele couple us
9
Pros:

Very Comfortable with a great view from the living room/kitchen.

Cons:

Getting in. After paying, it somehow wanted to hold another several hundred for parking and we were in our sons reserved parking. Had to pay 30 and couldnt get instructions to get in with no person in sight.
Also would prefer view from bed instead of feeling like bed was in a closet.

2026-03-29 via Nuitee
J
Jessica couple us
10
2026-03-28 via Nuitee
M
Moses couple us
10
2026-03-27 via Nuitee
R
Robert family_with_children us
10
2026-03-26 via Nuitee
C
Courtney solo_traveller us
1
2026-03-24 via Nuitee
J
Jean luc couple fr
1
Insatisfaits
Pros:

L’emplacement et le personnel

Cons:

Nous connaissions cet hôtel pour l’avoir réservé l’année précédente mais avec le changement de propriétaire rien ne s’est passé correctement le Check in a été impossible car les liens qu’ils nous envoyaient été invalidés Pas d’accueil physique pour remédier au problème
En plus aucun ustensile de cuisine (casserole, poêle et couverts inexistants) le lave vaisselle ne fonctionnait pas la moitié des tiroirs cuisine et salle de bain sont cassés et la télé était défectueuse (chambre 4909)
Donc très déçus par rapport à l’année précédente

2026-03-21 via Nuitee
M
Michael family_with_children us
9
2026-03-21 via Nuitee
L
Lacey couple us
10
Mint House offers a spacious, upscale stay in a prime location with great amenities, friendly service, and unbeatable vi
Pros:

This place delivers a luxury experience without the hefty price tag. I absolutely loved my stay at Mint House! I was initially a bit hesitant about the parking fees, but after looking around, I found a nearby garage for about half the price I expected to pay. Had I not, I might have missed out on such a great stay. Now that I’ve experienced it, I wouldn’t even hesitate to pay for on-site parking—it’s still an excellent value overall.

The location is super convenient, whether you’re walking or using public transit. Getting around from here is easy and stress-free.

The rooms are spacious, comfortable, and spotless. Mine even had a washer and dryer, which was a great bonus.

The staff I encountered were all friendly and helpful, although you don’t see them often since it’s not a traditional hotel setup. I actually found that refreshing—it made the check-in and check-out process quick and efficient.

You really get those upscale city vibes here, and the views are hard to beat. I’ve stayed in several places around Dallas, and this is by far my favorite. If you’re looking for a memorable stay, this should be at the top of your list. It’s priced competitively with typical hotel chains—I usually stay at Hilton properties outside of downtown for about the same price, so this felt like an amazing deal.

Cons:

I’m usually pretty good at finding things to complain about, but for once I have no comment. :)

2026-03-20 via Nuitee
D
Deontrez couple us
10
2026-03-19 via Nuitee
A
Alexis couple us
10
2026-03-19 via Nuitee
A
Andres couple us
10
2026-03-17 via Nuitee
R
Raphaela extended_group us
10
2026-03-12 via Nuitee
N
Niloofar couple us
10
2026-03-10 via Nuitee
C
Csaba couple hu
9
2026-03-10 via Nuitee
A
Andrea extended_group us
7
The hotel is great and I will stay again if I can guarantee a room that is not above the party lounge.
Pros:

Property is clean, rooms are spacious and location is great! It was very easy to check in and out

Cons:

Unfortunately there is a party room directly under some of the rooms and because of that on Friday we were up until 2am with very loud music under our room

2026-03-09 via Nuitee
D
Deroyce couple us
10
2026-03-09 via Nuitee