Kimpton - Pittman Hotel by IHG

Hotels
Kimpton Hotels
9 (478 reviews)
2551 Elm Street , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Training of staff needed
Concerns about cleanliness

Categories

Cleanliness
8.46
Room was nice and clean, but some concerns about cleanliness in some reviews.
Service
9.43
Staff were friendly and accommodating, although training was mentioned as lacking.
Location
8.97
Ideal location for bars/restaurants but some concerns about safety for families.
Room Quality
9.42
Rooms are spacious and beautiful, particularly the bathrooms.
Amenities
8.95
Soaking tubs offered are appreciated, but lack of coffee making facilities in the room noted.
Value for Money
8.41
Some reviews felt the hotel was overpriced for the experience.
Food and Beverage
8.96
Mixed feedback on service times for breakfast and coffee.
Overall Experience
9.43
Guests had a wonderful time overall, marked by positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:20

Property Description

Luxurious Amenities and Services
Kimpton - Pittman Hotel, an IHG Hotel offers a range of top-notch amenities including free bikes, an outdoor swimming pool, a fitness center, and a restaurant. Guests can also enjoy a bar, room service, and a 24-hour front desk for their convenience.

Comfortable and Stylish Rooms
Each air-conditioned room at Kimpton - Pittman Hotel features a desk, a flat-screen TV, and a private bathroom. The hotel ensures a cozy stay with quality bed linen and towels provided in every room.

Convenient Location and Nearby Attractions
Located in Dallas, this 4-star hotel is close to popular attractions such as the AT&T Performing Arts Center, Dallas Holocaust Museum, and Dallas World Aquarium. With easy access to Dallas Love Field Airport, guests can seamlessly travel to and from the hotel.

Book your stay at Kimpton - Pittman Hotel, an IHG Hotel for a memorable and luxurious experience!

Important information:

Overnight valet parking is available to hotel guests for USD 55 per night. Day rate is USD 24 for up to 6 hours.

All diners at Elm & Good can have their ticket complimentary validated for up to 2 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 478 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
D
Danita couple us
8
2026-02-13 via Nuitee
H
hsinhua solo_traveller us
10
2026-02-13 via Nuitee
Z
Zyair solo_traveller bm
3
2026-02-10 via Nuitee
D
Dustin couple us
9
2026-01-26 via Nuitee
J
Jose couple us
8
2026-01-21 via Nuitee
U
Ulani couple nz
8
Mixed feelings
Pros:

We were able to check in upon arrival (earlier than check-in time) which we greatly appreciated. Loved the amenities in the bathroom!

Cons:

We asked for help with a dinner reservation, communicated with the team for days prior to check-in. But upon arrival they had no idea what I was talking about, which was frustrating. The barn door into the bathroom is just not practical - and so difficult to move. We booked a room with breakfast included, but the on-site restaurant couldn’t clarify what that meant. Only after asking Reception a third time did we receive an explanation of what we could order. I suppose we just expected better service.

2026-01-19 via Nuitee
P
Paula couple us
5
Pros:

The lcoation

Cons:

They gave us the wrong room. I had to fight to get the right room. No breakfast available. The power went out so we were unable to do anything. No coffee in room.

2026-01-19 via Nuitee
C
Cameryn solo_traveller us
5
Pros:

Nice rooms and staff

Cons:

The location was very noisy. Right next to train tracks and bars with loud music and bass that you can hear until 2am. Couldn’t sleep.

2026-01-19 via Nuitee
M
Meghann couple us
7
Good, not great.
Pros:

Very cool building, the pool was nice. I liked having an actual bathtub in the bathroom. We never had to wait on an elevator. Cookies and lemonade at check-in was nice.

Cons:

The pool only gets morning sun. The pictures on the website are a little misleading as far as sun exposure. There was a stain on the bed sheets when we took the covers back. Housekeeping was prompt when coming to change the sheets, so that was appreciated. One other thing was a hair (most likely pubic) on one of the windowsills.

2026-01-19 via Nuitee
N
Nichole couple us
10
I thought it was a fabulous stay
Pros:

It was very modern and clean

Cons:

Lack of parking.

2026-01-19 via Nuitee
N
Nico couple fi
9
2026-01-05 via Nuitee
A
Alaina extended_group us
10
A comfortable, quaint, chic stay, perfect for self-care staycations.
Pros:

I loved my suite! I specifically chose this hotel for a staycation because of the soaking tubs they offer, which was amazing for my bubble bath. It was 10/10 stay overall. Some complain about noise level due to close proximity to clubs/bars, but I wasn’t bothered by much noise, if any at all. I appreciated the champagne service upon check in and fast valet services. :)

Cons:

Although valet was fast, I typically prefer to self-park which was not an option.

2025-12-29 via Nuitee
K
kaushal m solo_traveller us
6
Cons:

The service for coffee and breakfast was extremely long wait at the cafe

2025-11-22 via Nuitee
R
Roxanne couple us
10
We had a wonderful time and staff was very friendly and accommodating. Even helped us to our room and delivered our bags
Pros:

It was absolutely beautiful! Our room
Iwas nice and spacious.. I love the bathroom in the Premiim King.

Cons:

Nothing

2025-11-17 via Nuitee
P
Paula couple us
10
The Pittman is a fabulous treat.
Pros:

I have owned a business in Deep Ellum for twenty years, and excitedly watched the construction of this lovely hotel complex. It’s a wonderful addition to the neighborhood, gorgeous, and modern, and the vibrant scene surrounding it is one of my favorites. I also really love how the namesake historic Pittman building was incorporated into the beautiful design. Having frequented the restaurant and bar, it was a treat to stay as a guest. Highly recommend!

2025-10-25 via Nuitee
R
Rhian couple gb
9
Loved it
Pros:

Hotel, staff and location were excellent.

Cons:

No coffee making facilities in the room.

2025-10-11 via Nuitee
S
Salvador
8
Pros:

The hotel is great, but the surrounding area in Deep Ellum feels unsafe for families

2025-10-11 via Nuitee
J
Jill
4
Pros:

Way over priced for what it was. Room was dark and cold. Towels were shredded. Front desk people looked like they had just gotten out of bed.

2025-10-08 via Nuitee
L
Leslie
10
Pros:

Location is ideal for walking to tons of bars/restaurants. The service was impeccable form the front desk, valet attendants, to the food service staff! Highly recommend and will be returning!

2025-10-06 via Nuitee
L
lambrini
4
Pros:

Hotel was in an entertainment district and also lack of amenities in the room

2025-10-06 via Nuitee