Kimpton - Pittman Hotel by IHG

Hotels
Kimpton Hotels
9 (478 reviews)
2551 Elm Street , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Training of staff needed
Concerns about cleanliness

Categories

Cleanliness
8.46
Room was nice and clean, but some concerns about cleanliness in some reviews.
Service
9.43
Staff were friendly and accommodating, although training was mentioned as lacking.
Location
8.97
Ideal location for bars/restaurants but some concerns about safety for families.
Room Quality
9.42
Rooms are spacious and beautiful, particularly the bathrooms.
Amenities
8.95
Soaking tubs offered are appreciated, but lack of coffee making facilities in the room noted.
Value for Money
8.41
Some reviews felt the hotel was overpriced for the experience.
Food and Beverage
8.96
Mixed feedback on service times for breakfast and coffee.
Overall Experience
9.43
Guests had a wonderful time overall, marked by positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:20

Property Description

Luxurious Amenities and Services
Kimpton - Pittman Hotel, an IHG Hotel offers a range of top-notch amenities including free bikes, an outdoor swimming pool, a fitness center, and a restaurant. Guests can also enjoy a bar, room service, and a 24-hour front desk for their convenience.

Comfortable and Stylish Rooms
Each air-conditioned room at Kimpton - Pittman Hotel features a desk, a flat-screen TV, and a private bathroom. The hotel ensures a cozy stay with quality bed linen and towels provided in every room.

Convenient Location and Nearby Attractions
Located in Dallas, this 4-star hotel is close to popular attractions such as the AT&T Performing Arts Center, Dallas Holocaust Museum, and Dallas World Aquarium. With easy access to Dallas Love Field Airport, guests can seamlessly travel to and from the hotel.

Book your stay at Kimpton - Pittman Hotel, an IHG Hotel for a memorable and luxurious experience!

Important information:

Overnight valet parking is available to hotel guests for USD 55 per night. Day rate is USD 24 for up to 6 hours.

All diners at Elm & Good can have their ticket complimentary validated for up to 2 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 478 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
S
Shameil couple us
8
2026-04-11 via Nuitee
R
RoadRashTX Family Dallas, Texas
8
Nice hotel. Pet friendly but not quiet
Pros:

My wife and I spent a night at the Kimpton with our dogs for our anniversary. The hotel is pretty nice. The staff was very friendly and I love that they are very pet friendly. We stayed in an Epic King Suite and the room was large and comfortable. The bed was very comfortable and the bathroom was very nice and spatious.

Now the things that could have been better.
- the floors in the hallways had numerous stains
- the floor in the room needed a mop. Both of our feet were dark from walking around the room
- there isn't a designated pet relief area
- the biggest problem is the noise from outside. Deep Ellum is loud, even on a Sunday night and you can hear it all in the room. It finally quieted down after 2am.

Overall, I would stay here again even though it was not perfect.

2026-03-26 via Tripadvisor
E
ericmR4167ZN Business
10
Great Spot, stay here
Pros:

Front desk is the best. Thanks Holli! Rooms are new, clean and stylish

2026-03-25 via Tripadvisor
C
chesterf456 Family
10
A Perfect Anniversary Stay – VIP Treatment from Start to Finish
Pros:

A Perfect Anniversary Stay – VIP Treatment from Start to Finish

My wife and I chose the Kimpton Pittman Hotel to celebrate our 14th wedding anniversary, and it turned out to be one of the most memorable hotel experiences we’ve ever had. From the moment we arrived, the staff made us feel like true VIPs. Every interaction was warm, genuine, and thoughtful.

We were surprised with a room upgrade, a $100 hotel credit, and complimentary breakfast for two the next morning. The highlight was an unexpected and incredibly kind gift from the Chef and Culinary team at Elm & Good, which made our celebration feel even more special.

The hotel itself is beautiful, comfortable, and perfectly located — steps from Deep Ellum and just minutes from Downtown Dallas. For the level of service and luxury, the rates are very reasonable.

Our entire stay was seamless, relaxing, and truly sublime. I highly recommend the Kimpton Pittman to anyone visiting Dallas, especially for a special occasion.

2026-03-23 via Tripadvisor
P
Peter couple us
7
Pros:

Restaurant food choices were odd.

2026-03-18 via Nuitee
J
Jakob solo_traveller se
6
Decent hotel in good location for visiting deep ellum.
Pros:

Good location, nice hotel with on-site restaurant

Cons:

Everything was ok. I had no problem with noice from the street that others have complained about.

2026-03-09 via Nuitee
R
RayS420 Solo travel
4
LOUD on Weekends with a "W" Vibe
Pros:

Unless you are heavily into the party scene, don't even think about coming here on a Friday or Saturday night. You will not fall asleep until maybe 2am.

The hotel has a decidedly "W" vibe .... industrial .... not warm or welcoming.

I won't go into everything I didn't like about this place, as I didn't plan on writing a book.

However, I did venture into the restaurant for breakfast and it was one of the worst experiences at a hotel restaurant. There was an overly loud drunk woman at the bar, and I had to get re-seated twice, as I really didn't care to listen to her rantings and BS.

I got a female server whom was absolutely terrible. She was MIA 90% of the experience, and screwed up my order. I always ask for coffee with cream (half and half), but this moron drops the coffee on the table and disappeared for 15 minutes. I finally asked one of the runners for a new cup with half and half, and that coffee was cold also.
I ordered a waffle which came out cold so that had to be sent back. The new one was slightly warmer but not hot, either.
She also forgot the berries that I ordered (and never received).
If you do wind up here, ask for one of the male servers. But, DON'T wind up here.

Honestly, if they can't do breakfast correctly, I would STAY AWAY from dinner at this place. They will likely really screw that up.

Stay Elsewhere, and safe and happy travels !

2026-02-22 via Tripadvisor
F
Frabika Couples Los Angeles, California
8
Decent hotel
Pros:

I liked (not loved) this hotel. We had a spacious suite which was clean. The restaurant was decent, but somehow they messed our breakfast order up daily which was odd because it was quite empty.
I saw bikes in the lobby that you could borrow I think. They also had a postcard stand in the lobby which you could write postcards and they are supposed to mail them out but neither one I sent ever was delivered to the recipient. The building is historic which is really cool and you can read about it on some plaques that they have posted.
Location is pretty nice, there are restaurants nearby and we wandered around and found a classic car show nearby on a weekend.
I am not sure if I would book this hotel again, it was good but there are better hotels in this price point in Dallas.

2026-02-17 via Tripadvisor
H
hsinhua solo_traveller us
10
2026-02-13 via Nuitee
D
Danita couple us
8
2026-02-13 via Nuitee
Z
Zyair solo_traveller bm
3
2026-02-10 via Nuitee
S
Sallee007 Friends getaway Paris, Ile-de-France
10
Kimpton Pittman Dallas
Pros:

Great hotel downtown Dallas in Deep Ellum area. All of the staff is incredibly friendly and helpful. The hotel is very clean and nice. I had a small breakfast and coffee at Elm and Good the restaurant on site and it was lovely. Great service all around. Eleanor at the front desk knew it was my birthday and had a small charcuterie and bottle of wine sent to our room. Very nice touch! The common areas are quiet and modern and I could get some work done. No coffee maker in rooms but states that you can request one. Valet is $55/ night. There is coffee in the lobby in the mornings. Bikes are available to use. Very happy with my stay here and I will return.

2026-02-09 via Tripadvisor
R
Relaxed_Explorer80 Family Lubbock, Texas
4
Don’t stay here over the weekend.
Pros:

The noise from the nightclub in front of the hotel won’t let you sleep during the night. They keep
On honking and having flghts at 2:30 in the morning on both friday and saturday nights and our room was on the 3rd floor directly facing this whatever establishment that is.
Furthermore, they took more than 40 minutes to take the breakfast order and still brought the wrong item after waiting for an hour. The food at that elm restaurant is extremely ordinary: the eggs Benedict seemed watery, the dinner salmon was salty and too dry.
the hotel vibe also lacks the regular Kimpton feel and the lobby and rooms lacked character and charm.

2026-02-01 via Tripadvisor
D
Dustin couple us
9
2026-01-26 via Nuitee
J
Jose couple us
8
2026-01-21 via Nuitee
P
Paula couple us
5
Pros:

The lcoation

Cons:

They gave us the wrong room. I had to fight to get the right room. No breakfast available. The power went out so we were unable to do anything. No coffee in room.

2026-01-19 via Nuitee
C
Cameryn solo_traveller us
5
Pros:

Nice rooms and staff

Cons:

The location was very noisy. Right next to train tracks and bars with loud music and bass that you can hear until 2am. Couldn’t sleep.

2026-01-19 via Nuitee
U
Ulani couple nz
8
Mixed feelings
Pros:

We were able to check in upon arrival (earlier than check-in time) which we greatly appreciated. Loved the amenities in the bathroom!

Cons:

We asked for help with a dinner reservation, communicated with the team for days prior to check-in. But upon arrival they had no idea what I was talking about, which was frustrating. The barn door into the bathroom is just not practical - and so difficult to move. We booked a room with breakfast included, but the on-site restaurant couldn’t clarify what that meant. Only after asking Reception a third time did we receive an explanation of what we could order. I suppose we just expected better service.

2026-01-19 via Nuitee
M
Meghann couple us
7
Good, not great.
Pros:

Very cool building, the pool was nice. I liked having an actual bathtub in the bathroom. We never had to wait on an elevator. Cookies and lemonade at check-in was nice.

Cons:

The pool only gets morning sun. The pictures on the website are a little misleading as far as sun exposure. There was a stain on the bed sheets when we took the covers back. Housekeeping was prompt when coming to change the sheets, so that was appreciated. One other thing was a hair (most likely pubic) on one of the windowsills.

2026-01-19 via Nuitee
N
Nichole couple us
10
I thought it was a fabulous stay
Pros:

It was very modern and clean

Cons:

Lack of parking.

2026-01-19 via Nuitee