T.O Hotel Main Station

Location: less than a five- minute walk to Taipei Main Station and its train and metro lines and shops.

Room: not too small, not too big for one adult with one suitcase. Coffee, tea, and cookies always available.

Small room but clean.
Staff were very friendly and helpful.
There’s a public refrigerator - great idea! Also water dispenser for hot & cold water + tea/coffee and small snacks.
Very central location.

台北駅から近く、どこに行くのも便利でした。お部屋は清潔感があり、3泊しましたが毎日クリーニングしてくれます。エントランスには無料のコーヒーマシンやお菓子もあり、とても便利です。
窓なしの部屋でしたがら日中は出かけているので特に問題ありませんでした。一人旅だったので、部屋の広さも十分です。スーツケースを広げても歩けました。
ホテルライフを求めていなければ、最高のロケーションです。

スタッフの対応は丁寧で良かったです。ベットメイクもきちんとされてました。
駅近で便利。部屋は広くないですが、一人ならまた利用したいと思います。
エアコンの暖房が少し匂ったのは残念です。

Convenient to main station & various other attractions
Excellent wifi
Coffee & tea available
Lots of nearby eating options
Quiet because I had an inside room. Don’t know about the ones above the street

Shared fridge not so good
Mattress firm
Weird noises in water pipes (I think was the source)

I'll stay again. I think it’s good.

loved the location (so close to Railway/bus station & eating choices) Friendly staff, nice room, excellent shower & internet- will stay there again

住在有窗對馬路的房間，完全没有嘈音很寧靜，樓下就有寶雅又多嘢食，交通好方便，可惜的是房內没有雪櫃，因我習慣每朝梳洗要飲凍咖啡，所以只好睡眼惺忪到櫃枱的雪櫃攞前一晚買了的咖啡返房（但訂房時也没標明會有雪櫃，所以也預料到），另外浴室雖乾濕分離，但係沖涼水也會流出，浴室没有置物架放置自備的沐浴用品。整體嚟講這價錢及飯店所處位置嘅方便度很好

Get a room with a window! The room’s without windows are not good. Not a functional space, quite small, and you never know what the weather is like outside.

No hand towel, no place to put the soap at the sink.

When using the bathroom sink, a loud vibration noise occurs. Hopefully it didn’t bother the other guests!

The bath towels touch the toilet when you hang them on the rack.Either the towels are too long or the towel rack is too low.

Toilet was not attached to the floor so when I leaned over it moved… probably not great for sanitation, but I’m not a plumber.

Room was clean and bright. Bed was comfortable enough.

Staff are great and do what they can with the limitations of the property - accommodated my late checkout (thanks!).

位在台北車站附近，交通非常方便。房間內非常陽春，對於個人小旅行還算適合，但浴室沒有漱口杯實在不方便。

靠近台北車站很方便，員工很友善

สะดวก สะอาด ปลอดภัย เดินทางปลอดภัย

The room size was ok and it was clean. Unfortunately, there was no light next to the bed and you have to use the normal room lights. I found it too bright when relaxing in bed.
The lady at reception spoke very good English and was always able to help if any questions. If you want to do washing you will need to go to a place outside the hotel.

What I really didn’t like is the breakfast vouchers. It only gave me 2 choices at McDonalds. Burger with egg and tea OR burger without the egg and coffee. No changes allowed.
I don’t like having an included breakfast in a hotel and still feel hungry after eating it. I needed to go somewhere else to get more and better quality food. What’s the point of the included breakfast if you are still hungry after eating it?
I suggest to make the price for the rooms cheaper and don’t advertise any breakfast. On the second day I had another voucher for a different place (Miss Croissant) but that was also not enough food. I attached some photos of both places. Both were worth around NT$90 each.

服務佳
環境舒適
附近很多餐廳

櫃檯人員（英文au開頭的跟戴眼鏡的女生）服務態度非常散漫以及惡劣
廁所的門把被之前的客人用破損導致受傷，櫃檯人員第一時間沒把醫藥箱拿出來，只草草叫我們去附近藥局取出卡在手指的門把碎片，殊不知藥局根本不能取出，害我們白跑一趟。

藥局回來後，只是告訴她們處理方式非常不好，還一直質問我們：「不然你們想要什麼」，一付我們要凹錢還是什麼的，但根本完全沒有，櫃檯人員甚至還說：「還是我們要退你房費讓你們去找尋更大設備更好，不會像我們這邊破破爛爛的放假」！！！真的超級傻眼的

好險後來我自己打給飯店經理把後續事宜處理的非常好，非常感謝她。

至於櫃檯人員，服務業都做成這樣替你們擔心。

房間乾淨整潔舒適，隔壁是麥當勞，斜對面是星巴克，絕佳的地理位置，注重環保，房間內不提供礦泉水，飯店櫃台旁有飲水機可以使用。

位於四條捷運線(綠、藍、紅、機場線)中間，以及台鐵、高鐵等。飲食及逛街也非常方便。走路可到西門町、總統府等地。而且工作人員服務很好，會幫忙解決問題。客房及設施都很乾淨。