Mirabile Luxury Suites

Hotels
9.5 (519 reviews)
Platia 1866 7 , Chania Town , GR
+30 2821 076556

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Great service
Beautiful rooms
Cons:
Some noise due to central location
Limited parking

Categories

Cleanliness
9
Specific sentiment from text mentioning that the hotel was very clean.
Service
10
Outstanding help, kindness and thoughtfulness from Sophia and staff.
Location
10
Superb central location on the edge of the old town with a vast choice of quality restaurants, shopping and bars.
Room Quality
9.5
The room was beautiful! Spacious, bright, and had a lovely balcony.
Amenities
9.5
Facilities such as jacuzzi, good quality bedding, and modern comforts.
Value for Money
9.5
Standard quality for this hotel tier; high value given the positive characteristics.
Food and Beverage
9
Breakfast mentioned in reviews but no specific feedback.
Overall Experience
9.5
Overall positive sentiments outweigh any negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:44

Property Description

Luxurious Neoclassical Retreat

Elegant Suites with Modern Amenities
Individually decorated suites with private balconies, flat-screen TVs, and some with hot tubs. Enjoy the convenience of air conditioning, mini fridge, toaster, kettle, and coffee machine in each unit.

Convenient Facilities and Nearby Attractions
Stay fit at the small fitness center and stay connected with free WiFi throughout the property. Explore nearby attractions like Municipal Market of Chania and Archaeological Museum of Chania. With the main bus station and taxi rank close by, transportation is a breeze.

To experience the luxury and convenience of Mirabile Luxury Suites, book your stay now!

Important information:

The property is located on the 1rst floor in a building with no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 519 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9.5
S
Shana • couple • mt
1
Cons:

Our experience with Mirabile Luxury Suites was nothing short of disgraceful.

The property apparently operates with a check-in window of just ONE hour, between 3pm and 4pm. This is an incredibly restrictive arrangement in itself, but what makes it worse is that this information was not clearly communicated to us. The one-hour check-in restriction was only mentioned in small print within the booking confirmation email. It was never once highlighted in any of the messages exchanged with us through Booking.com.

If this restriction was so important that arriving just ten minutes late would mean being denied access to the property, surely it should have been clearly communicated to guests beforehand? Particularly through the platform where the booking and communication were taking place.

We arrived at 4:10pm and found ourselves completely unable to access the accommodation. We rang the bell repeatedly and attempted to call the property more than 20 times. Not a single call was answered.

There were no backup access codes, no alternative check-in arrangements, no emergency contact who could actually be reached and absolutely no assistance whatsoever.

We were essentially left stranded, having paid for accommodation that we could not access, and were forced to find and pay for somewhere else to stay.

What followed was just as disappointing. Despite trying to resolve the situation, the property offered virtually no meaningful accountability. The
I completely understand that accommodation providers can have check-in policies. However, imposing a one-hour check-in window without clearly communicating it, providing no backup access arrangements and making yourself completely unreachable is unacceptable.

For a property advertising itself as luxury accommodation, the complete absence of basic hospitality, communication and customer care is embarrassing.

2026-10-30 • via Nuitee
K
Konstantinos • solo_traveller • gr
9
2026-10-20 • via Nuitee
K
Kim • solo_traveller • ch
8
2026-10-14 • via Nuitee
K
Kim • couple • ch
8
Definitely worth the money
Pros:

Bed is super comfortable, location is perfect & staff is very friendly!

Cons:

The isolation isn’t that good. Yes you can hear the street but to be fair, it wasn’t that bad. We’ve been more bothered by hearing the neighbours. You can hear every laugh, every sneeze & also some private activities from your neighbours that you don’t really want to hear🙃 Our neighbours woke us up twice thanks to their “activities”… But it’s not really the hotels fault.

2026-10-14 • via Nuitee
M
Miriam • solo_traveller • it
8
Cons:

Troppo rumore proveniente da condizionatori e gente in strada, proprio sopra allo stallo dei taxi e tutta la notte c'era gente.

2026-09-16 • via Nuitee
F
France • couple • ca
9
Pros:

Bel endroit très propre et raffiné.
L’accueil de Sophia était plus que chaleureux.

2026-09-16 • via Nuitee
O
Oskar • couple • pl
10
2026-09-12 • via Nuitee
G
Gülsen • couple • de
9
lebhaft, abenteuerlustig, angenehm
Pros:

ein schönes, gepflegtes Apartment, mitten in Chania. Wir wussten nicht, dass die Insel Kreta so gross und Chania so lebhaft ist, auf jeden Fall war die Lage ideal um Chania und Umgebung zu erkunden. Sophia, die Gastgeberin, war sehr zuvorkommend und stets erreichbar.

Cons:

es gibt im Allgemeinen ein grosses Parkproblem in Chania, es ist eine grosse Herausforderung, eine Parklücke zu finden. Dann muss man noch verstehen, was blaue und gelbe Streifen bedeuten… Wir hatten aber Glück, konnten während unseres Aufenthalts immer eine Parkmöglichkeit in der Nähe finden. In der Strasse vom Apartment gibt es jedoch keine Parkmöglichkeiten, das Hotel kooperiert jedoch mit einem Parkhaus, in dem man kostengünstig parken kann. Bei Wunsch rechtzeitig die Rezeption benachrichtigen.

2026-09-04 • via Nuitee
X
Xukai • family_with_children • it
10
Pros:

Tutto, pienamente 5 stelle! Assolutamente impeccabile.超级好，比五星级酒店还好，位置的话更不用说，建议大家去试一下。

2026-09-02 • via Nuitee
A
A.Korhan • family_with_children • tr
8
2026-09-02 • via Nuitee
S
shirly • family_with_children • il
6
Pros:

ניקיון, מיטות נוחות מאוד

Cons:

מיקום, מרפסת מעל תחנת מוניות
רעש
לא ניתן להיות עם חלון פתוח מרעש
הרבה מדרגות לעלות לחדר

2026-09-02 • via Nuitee
M
Marina • couple • ch
10
das ideale Hotel im Herzen von Chania
Pros:

The staff was amazing. They helped us so much and were really kind. The hotel was great, central and very clean.

Cons:

nothing

2026-09-01 • via Nuitee
T
tadej • family_with_children • si
10
Pros:

Lokacija najboljša možna, pogled na glavni trg pred centrom , spodaj prelep lokal za zajtrk in kavico.

2026-09-01 • via Nuitee
L
Lisa • solo_traveller • nl
9
Heerlijk
Pros:

Prachtige en schone kamer. Het personeel was zo vriendelijk en mee denkend. Dat was echt prefect! Locatie is wat luidruchtig maar het leven daar is heerlijk. Je kan alles lopend doen en er is zoveel te zien, te horen en te doen.

Cons:

Geluidsoverlast viel me wel tegen. Maar goede oordopjes werken perfect.

2026-08-28 • via Nuitee
D
dominic • solo_traveller • es
10
Pros:

Very helpful staff, lovely room

2026-08-18 • via Nuitee
V
Vanessa • couple • it
9
Amazing!
2026-08-11 • via Nuitee
M
Maria Teresa • couple • ch
9
2026-08-08 • via Nuitee
M
mehmet • solo_traveller • tr
10
Pros:

Very comfortable room, high celilings very clean, in the middle of old ton, nice parking facility, 3minutes
Host was very helpfull

2026-08-05 • via Nuitee
J
Jarkko • extended_group • fi
10
Loistava tutustuminen Haniaan ja vanhaan kaupunkiin
Pros:

Sijainti loistava, hyviä ravintoloita ja ostosmahdollisuuksia lähellä, eikä tarvinnut jonotella taksia tai bussia ollenkaan kuten useimmat turistit.

Cons:

Toisessa huoneessa kuului hieman kadulta nuorison ääniä yöllä.

2026-08-05 • via Nuitee
I
Ismail • couple • at
9
2026-07-21 • via Nuitee