MONDI Hotel Axams

Hotels
8.2 (1945 reviews)
Kögelestraße 19 , Innsbruck , at

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff and good service
Enjoyable breakfast and good views
Cons:
Poor cleanliness in some areas
Limited options and delays at breakfast

Categories

Cleanliness
7.05
Guests reported poor cleanliness, including unclean toilets and lack of towel changes.
Service
9.05
Service was generally positive, with friendly staff despite some delays noted.
Location
9.05
Location is convenient, offering good access to local attractions.
Room Quality
8.05
Room was cozy but had issues such as small size and uncomfortable bed.
Amenities
8.05
Amenities were somewhat limited, particularly the fitness room.
Value for Money
7.05
Perceived as overpriced given the level of cleanliness and comfort.
Food and Beverage
8.55
Breakfast was generally well received, but some noted limited options.
Overall Experience
8.75
Overall experience was good, with several positive aspects but room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:59

Property Description

Spacious Rooms and Indoor Pool
MONDI Hotel Axams, nestled in the picturesque village of Axams, just 8 km from Innsbruck, boasts spacious rooms and a newly renovated indoor pool for ultimate relaxation.

Wellness Facilities and Fitness Room
Schlösslhof Alpinhotel offers a range of wellness facilities including a sauna, infra red cabin, and a modern fitness room, ensuring a rejuvenating stay for guests. Plus, guests using the sauna are provided with a complimentary towel.

Convenient Location and Dining Options
Located a short drive from the A12 motorway and Innsbruck Airport, MONDI Hotel Axams provides easy access for travelers. Guests can enjoy delicious meals at the on-site a la carte restaurant, with breakfast served in the morning. Explore the charming center of Axams just a few minutes' walk away.

Book now for an unforgettable stay at MONDI Hotel Axams!

Important information:

Reception opening hours 08.00 to 11.00 and 16.00 to 23.30

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 45 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 65 per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 12 years old stay for € 14 per person per night when using an available extra bed.
    People 13 years old and over stay for € 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1945 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 7.05
Food and Beverage: 8.55
Overall Experience: 8.75
C
Carina solo_traveller at
5
Pros:

Wurde neu renoviert. Bekamen ein Upgrade in eine größeres Zimmer. Betten sind super. Habe sehr gut geschlafen. Frühstück okay.

Cons:

Sauberkeit lässt sehr zu wünschen übrig. Vorhang hing zum Teil aus der Schiene. Gläser waren sehr schmutzig im Schrank. Kühlschrank und Küche wurde nicht ordentlich geputzt überall ältere Flecken. Am Boden waren auch Krümel und klebte. Schade eigentlich da es scheinbar neu renoviert wurde. Wellnessbereich eigentlich ganz okay bis auf die Sauberkeit. Fitnessraum extrem heiß und keine richtige Belüftung dort auch nicht wirklich sauber.

2026-06-06 via Nuitee
P
Piotr couple pl
8
2026-06-04 via Nuitee
S
Sylvia solo_traveller de
9
2026-06-03 via Nuitee
M
Mara solo_traveller it
7
Speravo meglio
Pros:

Posizione, ampiezza stanze, colazione

Cons:

La piscina pessima. Idem la.cd spa

2026-06-03 via Nuitee
V
Veronica family_with_children it
9
Luogo di pace, relax e gioia!
Pros:

La struttura è fantastica: mini playground, camera famigliare confortevole e ben arredata, piscina carina e zona spa. Colazione ampia e abbondante.

Cons:

Nel letto a castello, uno dei due era impraticabile perché il materasso era sporco, pieno di moscerini.

2026-06-01 via Nuitee
U
Uta family_with_children at
8
2026-06-01 via Nuitee
U
Ulrike solo_traveller cn
8
2026-06-01 via Nuitee
S
Simonton couple us
9
Will return!
Pros:

Beautiful area, clean and airy rooms, excellent view, and great facilities

2026-06-01 via Nuitee
M
Michał couple pl
9
2026-05-31 via Nuitee
V
Viktoria family_with_children de
5
Für die Durchreise 1 Nacht ok, würde nicht wieder buchen.
Pros:

Super Lage, schöne Aussicht, für die Durchreise ok. Die Eierspeisen zum Frühstück waren lecker.

Cons:

Die Rezeption war nur Stundenweise besetzt. Die Begrüßung als wir 15 Uhr ankamen erfolgte durch einen nicht besonders freundlichen Mitarbeiter des Restaurants. Immerhin war dann die junge Dame an der Rezeption sehr freundlich. Die Zimmer hatten keine Klimaanlage, was bei 27 Grad sehr unangenehm war, da die Luft stand. Es gab keine Lüftung im innenliegenden Bad (Feuchtigkeit und Geruch blieben, wenn man nicht die Badtür offen ließ).

2026-05-31 via Nuitee
A
Angelika solo_traveller at
10
2026-05-30 via Nuitee
S
Shukhrat solo_traveller de
7
Pros:

Lage

Cons:

Zimmer zu klein

2026-05-30 via Nuitee
M
Miriam family_with_children de
7
Pros:

Nettes Personal, das bei (später) Ankunft problemlos Zimmertausch ermöglicht hat und die Sauna noch länger angelassen hat

Cons:

Die Zimmerbeschreibung bei Booking.com war nicht eindeutig - aufgrund der Bilder sind wir von Doppelbett plus Beistellbett ausgegangen, erst bei Ankunft sah man auf den 2. Blick, dass es sich eigentl nur um ein Zimmer mit Doppelbett handelte. War wohl nicht das 1. mal, dass es dieses Missverständnis gab, das Zimmer wurde dann getauscht.

2026-05-29 via Nuitee
עיסה solo_traveller il
4
Pros:

הצוות החדרים

Cons:

המיקום רחוק אין מזגנים בחדרים האוכל לא היה כל כך

2026-05-28 via Nuitee
A
Andreas solo_traveller de
8
2026-05-27 via Nuitee
T
Tanja family_with_children rs
8
Pros:

Good lokacion

2026-05-27 via Nuitee
G
Gaurav family_with_children ae
6
Uncomortable and hot
Pros:

Location and staff

Cons:

No AC in room and very very very poor lighting

2026-05-25 via Nuitee
A
Adrienne couple ch
8
Pros:

Für unsere Zwecke optimal, Nähe zur Lizum, grosser Parkplatz, tolles Frühstücksbuffet

2026-05-25 via Nuitee
V
Veronika couple de
9
Pros:

Sehr ruhige Lage, ausreichend Parkplätze, nettes Personal, gutes Frühstück

2026-05-25 via Nuitee
F
Francis Oliver Vinay family_with_children de
8
Beautiful location, cozy rooms, wonderful staff.
Pros:

The location is beautiful. Staff were amazing and helpful.

Cons:

The rooms were done but not clean. There was dust under the sofas and beds. Wardrobes were damp and there were cigarette butts in the balcony not the best, when one is traveling with kids. There’s no air conditioning so that was a big problem as we were hit with extreme warm temperatures.

2026-05-25 via Nuitee