Tongna Cottage Natural Resort

Hotels
•
ZUZU HS
9 (4 reviews)
202 Moo 6, T. Khun Kong, Hang Dong, Chiang Mai, 50230 , Hang Dong , TH
66-61-154 5053

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Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Free self parking
24-hour pool access

Review Highlights

Pros:
Clean rooms
Comfortable beds
Great location
Good food
Cons:
Service quality decline during peak times
Lack of spa services
Mixed opinions on value for money

Categories

Cleanliness
8
Rooms were clean and well-maintained, contributing positively to guests' overall experience.
Service
6.8
Service received mixed reviews, with initial positive experiences followed by a decline in quality as the resort became busier.
Location
8.3
The hotel's location was highly praised for its proximity to attractions and convenient access to public transport.
Room Quality
8
Guests appreciated the comfort of the beds and the cleanliness of the rooms, though some experienced initial room assignment issues.
Amenities
7.2
Satisfactory amenities provided, with guests enjoying the pool and gym facilities but noting the absence of spa services.
Value for Money
6.9
Mixed opinions on the value for money, with some finding the price justified for the location while others considered it high for the services offered.
Food and Beverage
7.6
Positive feedback on breakfast and restaurant services, with some suggestions for improved variety.
Overall Experience
7.5
Most guests had a positive overall experience and would recommend the hotel to others, despite some service issues experienced during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 22:44

Property Description

Outdoor Pool and Scenic Terrace
Enjoy relaxing by the outdoor pool or taking in the picturesque views from the terrace and garden.

Delicious Continental Breakfast
Start your day with a satisfying continental breakfast served daily at an additional charge.

Convenient Location
Situated near popular attractions including Baan Tawai Village and Mae Ping River for easy exploration.

Book your stay at Tongna Cottage Natural Resort for a memorable experience in Hang Dong.

Important information:

  • 24-hour pool access
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

9
Based on 4 reviews
Cleanliness: 8
Service: 6.8
Location: 8.3
Room Quality: 8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.6
Overall Experience: 7.5
L
Lain
10
Pros:

Love the food and cottage

2025-03-26 • via Nuitee
C
Craig
6
Has potential
Pros:

We stayed at Tongna Village for four nights in March 2025.

On arrival, we were welcomed by a friendly lady. We had arrived a couple of hours early. However, no welcoming drink as shown in the promotional video. Instead, we were taken through to the jungle cafe, where we had to buy a drink and food while we waited for our room to be ready.
We booked the 1 bedroom pool villa with living space.
After a short wait, we were offered a choice of 3 pool villas, however they were all 2 bedroom pool villas without the living area.
We selected our villa, just got our bags to the room when the lady was back, this time offering us the correct villa - pool villa 5.
The rooms were clean, beds very comfortable. For the first couple of days, we were almost the only guests in the resort, and so room service, which is ordered via Line, was fast, our room was cleaned and generally service was good.
On day 3, the resort was much busier with a family celebration of some kind, it was from here the service started to become almost non existent. We requested room service via Line. After an hour, not even an acknowledgement of our order, I went down to reception and popped into the cafe, not one employee to be seen, so we went out for lunch. It was around 5pm by the time we got back. The room still hadn't been made up, so had to ask at reception for fresh towels. On check out day, it was 9.30am and they were waiting with a trolly for our luggage. It seemed they were in a rush for us to check out.

2025-03-21 • via Nuitee
L
Leanne • family
10
Pros:

Very unique experience in these rustic but rather perfect cottages. Only complaint would be the outdoor shower definately could be hotter. Otherwise king bed was comfy, perfect pillows. One other person in the pool during our 3 day stay. If you want peace from busy city, this is the place. About 30 min from Chiang Mai airport. We took grab into Chiang Mai sunday market, and it was no problem, about 30 min each way. Cute village areas out in Hang Dong. I would stay again! Staff were great too.

2025-01-16 • via Nuitee
J
jade • partner
10
Pros:

Love it

2024-11-21 • via Nuitee