Hotel Basan Plaza

Hotels
9.4 (73 reviews)
Calle 21A #4-89 B/el ejido Restaurante La Casita del Cuy , Pasto , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Limpio
Cerca del C.C.
Buen servicio
Cons:
Habitación pequeña
Poca relación calidad-precio
Zona insegura

Categories

Cleanliness
9.55
Bastante cómodo y limpio, aunque el desayuno demasiado insípido.
Service
10
Very nice and helpful staff. Especially Angie at the front desk makes a difference.
Location
10
La ubicación es buena, aunque se menciona que la zona es insegura.
Room Quality
9.05
Habitación súper pequeña, no correspondía con lo esperado.
Amenities
10
Había jacuzzi en las fotos, pero solo había ducha.
Value for Money
8.55
No hay buena relación calidad precio para ser un hotel 4 estrellas.
Food and Beverage
8.05
Desayuno insípido, aunque el chocolate estuvo bien.
Overall Experience
10
Todo me pareció excelente, aunque con aspectos a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:50

Property Description

Modern Comfort in Pasto

Convenient Location: Situated just 33 km from La Cocha Lake, Hotel Basan Plaza offers easy access to nearby attractions.

Top-Notch Amenities: Enjoy a comfortable stay with a restaurant, free private parking, concierge service, tour desk, and 24-hour front desk.

Cozy Rooms and Delicious Breakfast: Each room is equipped with essential amenities like a flat-screen TV and private bathroom. Wake up to an American breakfast during your stay.

Experience comfort and convenience at Hotel Basan Plaza. Book now for an unforgettable stay in Pasto!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSO

Location

Guest Reviews

9.4
Based on 73 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 9.05
Amenities: 10
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 10
E
Eli • family_with_children • ec
9
2026-08-27 • via Nuitee
V
Viviana • family_with_children • co
9
Pros:

TODO SUPER BIEN

Cons:

LA CAMAS SUENAN MUCHO CUANDO UNO SE MUEVE (AJUSTARLAS)

2026-08-26 • via Nuitee
V
Veronica • couple • co
10
2026-08-25 • via Nuitee
M
MARCELA • family_with_children • ec
10
2026-08-21 • via Nuitee
V
Viviana • extended_group • co
10
2026-08-19 • via Nuitee
S
Steve • family_with_children • nz
9
2026-08-18 • via Nuitee
F
Fernandez • extended_group • ec
10
2026-08-11 • via Nuitee
F
Fernandez • extended_group • ec
10
Tranquilidad
Pros:

Está cerca de todo

Cons:

Nada

2026-08-11 • via Nuitee
L
Leidy Johanna • family_with_children • co
10
Excelente
Pros:

Excelente hotel,
excelente atención
Excelente ubicación
Delicioso el desayuno
Sector Muy tranquilo
Nos colaboraron con la información requerida

2026-07-07 • via Nuitee
C
Cesar • solo_traveller • co
10
2026-06-30 • via Nuitee
J
Johana • solo_traveller • co
10
Pros:

Todo las instalaciones y sobretodo el trato de los resecionistas

2026-06-22 • via Nuitee
A
Alejandra • solo_traveller • co
10
Pros:

Buena atención

2026-06-12 • via Nuitee
R
Raúl Guzmán González • solo_traveller • co
10
Cordialidad, amabilidad, gastronomia, comodidad, todo en un solo sitio..
Pros:

El desayuno muy completo y balanceado. La ubicacion muy buena, Centro comercial Unico y Alkosto, muy cercanos, vista hacia las montañas y la naturaleza🚵‍♂️

Cons:

Todo me gusto💓

2026-06-06 • via Nuitee
C
CARLOS AUGUSTO • solo_traveller • co
10
Una estadia que cuplio mis esxpectativas
Pros:

Excelente el servicio de comedor, el desayuno muy bueno

Cons:

Todo estuvo ok

2026-05-20 • via Nuitee
J
jaider • family_with_children • co
9
Pros:

La 🛏️ n muy buena y limpias comodas

Cons:

La comida no fue de mi agrado

2026-04-03 • via Nuitee
C
Cano • family_with_children • pt
10
2026-03-13 • via Nuitee
L
Luisa • extended_group • ch
9
2026-01-31 • via Nuitee
J
Juan David • family_with_children • co
10
2026-01-30 • via Nuitee
G
Gerry • solo_traveller • ca
8
A very friendly, comfortable place to stay, with an adjacent restaurant popular with the locals.
Pros:

On arrival to the hotel which is on a congested street, the reception staff were quick to open the nearby door to the small parkade to provide secure parking for my motorcycle. Also in the parkade was access to the elevator which was very convenient to move luggage up to the room. The parkade is also used to provide parking for patrons of the very good restaurant which appears to be very popular with locals.The room was very clean and comfortable with lots of light and windows that opened. Staff were friendly and helpful. It was nice to see the parks across the street being used for sports and people having fun.

Cons:

There were a couple dogs that got to barking in the adjacent laneway but not really a problem.

2026-01-29 • via Nuitee
L
luis • family_with_children • co
10
Pros:

Tienen un restaurante con servicio a la habitación, estuvo estupendo.

2026-01-26 • via Nuitee