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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Broadcast Live sport events
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Stand-up comedy
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Bingo
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
Review Highlights
Categories
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Property Description
Luxurious Amenities
Provident Grand Luxury Short-Term Residences in Miami offers a range of upscale amenities including a hot tub, spa facilities, and a fitness room. The property also boasts a pool with a view, sauna, and a 24-hour front desk for ultimate convenience.
Modern Accommodations
Guests can enjoy modern comforts in the units, such as a satellite flat-screen TV, fully equipped kitchen with a dishwasher, and a private bathroom with a bath and hair dryer. Some units even feature soundproofing for a peaceful stay.
Family-Friendly Features
For families traveling with children, the aparthotel provides an indoor play area, ensuring that guests of all ages have a memorable and enjoyable stay.
Book your stay at Provident Grand Luxury Short-Term Residences for a truly lavish experience in Miami.
Please note for reservations made for same day arrival, or when made for weekends or holidays, please visit Provident Doral at the Blue, located less than 0.2 miles from Provident Grand to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Property Policies
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Internet
Wired internet is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
very good
location
Location nr Doral yard is excellent
Main lift not working at the start of our stay - use goods lift.
Unable to get electronic lock working to apartment door however was given key which was very useful.
La ubicación es fantástica
No estaban bien limpias las sábanas, ambas camas tenían pelos entre las cobijas y el lavamanos de uno de los baños estaba tapado. Adicionalmente en la habitación 1403 hubo una pelea a las 3:30 am con gritos y groserías lo que dañó la dormida
Great property to stay for short term periods. The gym is small but it has enough for you to get a good workout. The pool is nice but the water is so cold! There are restaurants, coffee shop, grocery store all within a couple of blocks of the building.
The main elevator is always broken, despite them having technicians coming in to work on the problem. There's usually one working at all times along with the staff elevator on the other side of the building, but for the amount of people that stay here it's not enough.
Location
2 lifts broke.
Uitzicht vanuit ruime balkon.
The location was great. Ac was not cool enough
The bathroom and kitchen were not clean properly. The bathroom show had lots of hair, and the kitchen floor was not cleaned. Also, consider putting a kettle in the kitchen and toaster. Sandwich press did not work.
Everything was simply beautiful. We had a small issue in the beginning and guest services took care of it right away and made the rest of the stay great. We have already booked for next year!
The pool should stay open later! Too beautiful and serene to close at 7pm
Good !!! But I have a bad experience with the batteries of the lock door I must spend two hours until they came to fix it
Beautiful building and apt.however the balcony was dirty with some droppings that looked like mouse droppings,I reported it but was told they had no mice,I took picsThe bathroom floor on the main room had hair but I know a hair can be missed,in general the apt needed some TLC and a deep cleaning. The carpet on the hallway on my floor had brown stains,it also needs a good steam cleaning, the apt area rug needs replacement or a good cleaning. I refrained from reporting anything else as the front desk's attitude is terrible and they are not knowledgeable. Another guest told me not to ask anything as they didn't "know anything," didn't know what her issue was with them but she was angry.
I also started my stay by being given TWO damaged elevator keys. I spent a good hour going back and forth with them to the elevator as the "control was new." Maybe it was, but it didn't work. The third time was a charm! All this fun with two tired kids in tow. I got a parking ticket while parked in the garage and displaying a temporary parking tag upon arrival,I was told I had to fight it with the city,UGH! Stressful stay for sure!
The cleaning is very average and the furniture is very deteriorated.
The proximity to the park and restaurants.
It wasn’t that clean and lack of kitchen utensils.
Front line staff were all nice and their effort appreciated. I felt they had seen this mis-representation before and were trying their best to manage it.
In my opinion this was mis-sold and mis-represented on Booking as a hotel. It’s an apartment share in a large, modern apartment block. Many things wrong compared to regular hotel. 90 minute check in effort- back and forth calls to Provident night manager (not onsite). Building concierge has no task other than to provide check in elevator ‘tag’ and room code.
I re-checked against the advert today. If it is a short term vacation rental …then it shouldn’t be under hotels and it shouldn’t claim a microwave as sufficient to make a single below average sized room - in my opinion - a ‘vacation stay apartment’.
Over priced, no parking (mis-stated on booking),
no daily service, room is separated from main apartment by a door so thin the light from next door shines through. Luckily the gentleman next door played Mozart so could cope…
The elevator ‘tag’ was broken (confirmed by building concierge) so couldn’t come and go as needed until it was replaced day 2 of three day stay.
One of the two bedroom side lamps was broken. The slow draining sink became completely blocked on last morning of a 3 night stay. There was no chain on the front door (the fitment was there but no chain). The spy hole was stuffed with toilet tissue.
Yale code lock was inoperative one night. Let’s be generous and call it operator error. In a normal hotel that would immediately have been resolved. 45 minute wait until 10:30pm for hotel maintenance gentleman to arrive from Provident Blue hotel which was a 14 minute walk away (this was not the responsibility of the building concierge).
The Provident Grand auxiliary onsite office was not open at any time where normal business people come and go for daily work to their offices. I received 4 stern letters that I must come the next day before 3 pm to complete the check in process ‘NO EXEMPTIONS’. Eh? Check in the day after you arrive somewhere and then send stern reminders that there are ‘no exemptions’ on day 2. Try that at a Hilton or intercontinental.
La primer noche se nos cortó la luz...estuvimos 4horas reclamando nunca fue solucionado...tuvimos q dormir sin luz,ac hasta el siguiente día...hasta que nos cambiaron de departamento el servicio de atención quedó de contactarnos y NUNCA nos contactaron... finalmente al hacer el checkout nos dieron como respuesta que como hicimos la reserva a través de Expedia deberíamos hacer a uds el reclamo.
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