Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Private check-in/check-out
Fire extinguishers
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Clean and spacious rooms
Delicious food
Cons:
Occasional inexperienced staff
Noise from street in basement rooms

Categories

Cleanliness
9.24
Rooms were very clean and well-maintained, as highlighted in multiple reviews.
Service
9.71
Staff was described as extremely nice, friendly, and accommodating.
Location
9.75
Multiple reviews praised the perfect location, close to metro and attractions.
Room Quality
9.2
Rooms are lovely and spacious with great decor.
Amenities
9.23
Positive feedback on amenities like breakfast and kitchen facilities in apartments.
Value for Money
9.19
Overall good value as many guests appreciated the offerings for the price.
Food and Beverage
9.24
Food was described as delicious with good options for breakfast.
Overall Experience
9.61
Guests expressed high satisfaction overall and would recommend staying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:32

Property Description

Central Location in Copenhagen
Located just 300 meters from the Church of Our Saviour, Kanalhuset offers a prime spot for exploring the vibrant city of Copenhagen. With popular attractions like The Round Tower and Tivoli Gardens within a few kilometers, guests can easily immerse themselves in the city's rich culture and history.

Comfortable and Convenient Amenities
From cozy non-smoking rooms to free WiFi throughout the property, Kanalhuset ensures a comfortable stay for all guests. The option of family rooms and rooms with a kitchen equipped with a fridge provides added convenience for longer stays. The hotel also provides bed linen and towels in all rooms for a hassle-free experience.

Nearby Attractions and Accessibility
Conveniently located near key attractions like Christiansborg Palace and The National Museum of Denmark, Kanalhuset offers easy access to the city's must-see spots. With Copenhagen Airport just 6 km away, traveling to and from the hotel is a breeze.

Book your stay at Kanalhuset now for a memorable Copenhagen experience!

Important information:

If you require a separate beddig, you must notify the property before your arrival at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for DKK 250 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for DKK 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1366 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
L
Liisa family_with_children fi
10
A beautiful and memorable property, but disappointing sleep quality and a surprisingly modest room made the experience f
Pros:

A magnificent historic building with exceptional interiors, a perfect location, and an atmosphere that is both elegant and deeply memorable. Every detail reflects a strong sense of history and aesthetic beauty. Having stayed at Kanalhuset before, I was delighted to return.

Cons:

We had requested a family room and assumed it would be similar to the beautiful, spacious upper-floor apartments overlooking the courtyard that I had enjoyed during a previous stay. After some confusion in communication, we confirmed that an extra bed for our youngest child could be arranged, which the hotel provided for an additional fee, which was ofcourse fine.

What was disappointing was that families appear to be routinely assigned to the ground-floor rooms facing the street. These rooms are significantly smaller than the upper-floor apartments, much darker, and have single-glazed windows at street level with very poor sound insulation.

The biggest issue was sleep quality. The room had no blackout curtains. When we raised this with the hotel, we were told there simply were none and were given four eye masks instead (so obviously we were not the first nor only ones…) Unsurprisingly, the children did not use them. As a result, we woke up around 5 a.m. every morning when daylight filled the room, often after already being disturbed by noise from people walking directly outside the windows.

This is not because the neighbourhood is particularly noisy. The problem is that these ground-floor rooms have much poorer windows than the upper-floor rooms, which on previous visits also had proper blackout curtains.

In addition, there appeared to be a yoga studio or party room directly above us, creating considerable noise from early morning and late evening.

What I find difficult to understand is why families seem systematically to be placed in the least comfortable rooms in the property. Had the room description made these differences clear, our expectations would have been very different. What makes this even more surprising is that the price difference between the room categories did not seem proportionate to the very significant difference in comfort, space, and overall experience.

2026-06-02 via Nuitee
B
Bo couple se
9
Trevligt, gemytligt, fint rum
2026-06-01 via Nuitee
T
Tim couple gb
10
2026-05-31 via Nuitee
M
Michael solo_traveller us
9
Pros:

The communal dinner was an extra special surprise!

2026-05-31 via Nuitee
S
Suzanne couple se
10
2026-05-29 via Nuitee
Z
Zeynep family_with_children tr
8
2026-05-27 via Nuitee
R
Rie couple dk
9
Pros:

Så hyggelig. Fed stil. Holdt i det gamle

2026-05-26 via Nuitee
P
Philip family_with_children ch
9
Pros:

Great location, very friendly staff and nicely designed rooms

2026-05-25 via Nuitee
L
Leonie solo_traveller nl
10
Heel fijn!
Pros:

De gratis upgrade. Prachtig appartement !

2026-05-22 via Nuitee
A
andrea family_with_children it
10
2026-05-18 via Nuitee
M
Marta couple es
10
Pros:

La decoración, lo bien pensado, la ubicacion

2026-05-12 via Nuitee
A
Andreas solo_traveller de
10
brilliant. mein neues lieblingshotel in kopenhagen. wann immer ich kann, werde ich dort übernachten.
Pros:

das social dinner am abend war der absolute hit. mein neues lieblingshotel in kopenhagen, und ganz sicher eines der angenehmsten und schönsten, in dem ich übernachtet habe. leider auch kein geheimtip mehr :)

Cons:

nichts.

2026-05-06 via Nuitee
A
Adnan solo_traveller gb
8
Good value for money
Pros:

Central

Cons:

Basic stay

2026-05-03 via Nuitee
R
Rachel solo_traveller us
10
Pros:

The location and family feel to the property. Community dinner was so fun as a solo traveler and they have so many accommodations.

Cons:

Nothing!

2026-05-03 via Nuitee
T
TÜLİN family_with_children tr
9
2026-04-30 via Nuitee
I
Infratrend couple de
9
2026-04-29 via Nuitee
M
Makka couple kz
9
Pros:

Все отлично, приятный персонал, чисто, хорошее расположение

Cons:

Было шумно в нашем номере, не знаю как в других
Окна выходят на улицу и очень четко слышно шум

2026-04-27 via Nuitee
J
Jørn couple dk
10
Andre fortjener samme oplevelse.
Pros:

Perfekt service.Håndplukket personale.Mad helt i top.
100% tilfreds.

Cons:

Intet.

2026-04-27 via Nuitee
C
Cemile couple tr
7
Konumu ve manzarası çok iyi çalışanları çok iyi ğst kat odalar daha konfırmludır diye düşünüyorum
Pros:

Çalışanlar çok iyi

Cons:

Altvkatöarda biraz rutubet kokuyor

2026-04-23 via Nuitee
K
Kristina solo_traveller gb
10
2026-04-14 via Nuitee