Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.19
Several reviews mention issues with cleanliness, including dirty sheets and bathrooms.
Service
9.16
Positive feedback about the staff's friendliness and willingness to help.
Location
9.7
Consistently described as excellent and convenient to attractions.
Room Quality
6.65
Multiple complaints about room size, maintenance, and noise.
Amenities
7.68
Basic amenities are satisfactory, but some reviews indicate they are lacking.
Value for Money
8.14
While some find it overpriced, others believe it provides adequate value.
Food and Beverage
6.69
Breakfast reviews are mixed, with comments about limited options.
Overall Experience
8.16
Mixed experiences overall, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:30

Property Description

Renovated Guest House with Garden Oasis

Luxurious Amenities: Casa Franco Hotel offers air-conditioned units with flat-screen TVs, private bathrooms, and cozy bed linens. Enjoy the convenience of free WiFi and a 24-hour front desk.

Convenient Services: Indulge in packed lunches for your day trips and explore nearby attractions with sightseeing tours. Laguito Beach and historic sites like the Palace of the Inquisition are just minutes away.

Prime Location: Nestled between Castillogrande Beach and Bocagrande Beach, this sustainable oasis is the perfect escape. Book your stay at Casa Franco Hotel for a memorable experience in Cartagena de Indias.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 1513 reviews
Cleanliness: 6.19
Service: 9.16
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
L
Laura • solo_traveller • co
10
2026-05-08 • via Nuitee
J
Jefferson david • couple • co
7
Buena
Pros:

Es igual a cómo se ve en las fotos 👍🏾

Cons:

Mucho ruido desde temprano

2026-05-08 • via Nuitee
L
Laura • couple • co
8
Pros:

La atención es excepcional, muy buenas personas.

Cons:

El tema de que están en remodelación y le fallan algunas cosas.

2026-05-06 • via Nuitee
O
osorio osorio • couple • co
5
BUENA
Pros:

REGULAR BUENA UBICACION

Cons:

DESAYUNO SIN GRAN VARIEDAD

2026-05-04 • via Nuitee
P
paolajpco • solo_traveller • co
10
Pros:

Excelente ubicación

Cons:

Limpieza de mobiliario nevera. Y closets

2026-05-04 • via Nuitee
B
Babacar • couple • us
10
2026-05-03 • via Nuitee
M
Miguel Antonio • family_with_children • co
7
2026-05-01 • via Nuitee
V
Victor • solo_traveller • co
8
Sin comentarios
Pros:

Sin comentarios

Cons:

Sin comentarios

2026-04-29 • via Nuitee
J
Julio César • family_with_children • co
1
Pros:

Nada

Cons:

Que no me dieron habitación a pesar de tener reserva

2026-04-29 • via Nuitee
E
Eva • family_with_children • ec
5
Pros:

El desayuno frio no dieron cafe no tienen leche diferente para intolerantes a la laptosa , el huevo tenia restos de cascaras poca variabilidad del menu

Cons:

Mejorar el area de comida

2026-04-28 • via Nuitee
J
janet maria • couple • co
8
relajacion
Pros:

ubicacion excelente y el desayuno mas variado

Cons:

todo bien gracias

2026-04-27 • via Nuitee
C
ColombiaSenses • solo_traveller • co
8
2026-04-27 • via Nuitee
C
Castro • solo_traveller • cr
4
Cons:

Nos dieron la peor habitación, cama incómoda, no se parecía a las imágenes. Desayuno poco variado

2026-04-25 • via Nuitee
R
ruben • couple • co
10
2026-04-24 • via Nuitee
C
Cristian • solo_traveller • co
7
Pros:

Es cómodo y bien ubicado

Cons:

Se fue constantemente la luz y el agua

2026-04-24 • via Nuitee
A
Anthony • couple • co
9
Pros:

Muy buena cama y habitación en general

Cons:

El desayuno debe ser un poco más variado, es una sola opción

2026-04-21 • via Nuitee
N
Nancy Stella • family_with_children • co
10
2026-04-18 • via Nuitee
O
Orlando • solo_traveller • es
9
Pros:

La ubicación

Cons:

El desayuno

2026-04-17 • via Nuitee
• couple • pe
6
2026-04-16 • via Nuitee
J
Juan Gabriel • solo_traveller • co
5
Pros:

Ubicación

Cons:

Paredes sucias. Defecto en lavamanos. Aire acondicionado en regular estado. Televisor en regular estado. Sin escritorio. Se escuchan claramente las conversaciones de la habitación de al lado

2026-04-16 • via Nuitee