Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.19
Several reviews mention issues with cleanliness, including dirty sheets and bathrooms.
Service
9.16
Positive feedback about the staff's friendliness and willingness to help.
Location
9.7
Consistently described as excellent and convenient to attractions.
Room Quality
6.65
Multiple complaints about room size, maintenance, and noise.
Amenities
7.68
Basic amenities are satisfactory, but some reviews indicate they are lacking.
Value for Money
8.14
While some find it overpriced, others believe it provides adequate value.
Food and Beverage
6.69
Breakfast reviews are mixed, with comments about limited options.
Overall Experience
8.16
Mixed experiences overall, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:30

Property Description

Renovated Guest House with Garden Oasis

Luxurious Amenities: Casa Franco Hotel offers air-conditioned units with flat-screen TVs, private bathrooms, and cozy bed linens. Enjoy the convenience of free WiFi and a 24-hour front desk.

Convenient Services: Indulge in packed lunches for your day trips and explore nearby attractions with sightseeing tours. Laguito Beach and historic sites like the Palace of the Inquisition are just minutes away.

Prime Location: Nestled between Castillogrande Beach and Bocagrande Beach, this sustainable oasis is the perfect escape. Book your stay at Casa Franco Hotel for a memorable experience in Cartagena de Indias.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

7.8
Based on 1604 reviews
Cleanliness: 6.19
Service: 9.16
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
J
jiansheng • couple • cn
9
整体不错。周边有商店、公交车站。
Pros:

有问题找员工解决比较方便

Cons:

房间小

2026-09-10 • via Nuitee
G
Greynis • family_with_children • co
3
2026-09-09 • via Nuitee
C
Claribel, • couple • co
10
2026-09-09 • via Nuitee
G
Gabriela • solo_traveller • co
8
Pros:

La atención del personal

Cons:

El baño, la puerta de la habitación

2026-09-08 • via Nuitee
R
Rossibel • solo_traveller • sv
6
Ser mas atentos a las críticas
Pros:

Estaba cerca de centros comerciales y la playa

Cons:

Que no ponen agua cuando ahi deberían de ponerlo porque mucho se decidrata por la calor

2026-09-07 • via Nuitee
Y
yarell felipe • solo_traveller • co
4
Pros:

Ubicación y atención

Cons:

Había mal olor en la habitación, el baño, la cama, las almohadas...

2026-09-07 • via Nuitee
J
Juan Martinez Ceballos • solo_traveller • co
9
2026-09-06 • via Nuitee
A
Andres MAURICIO • solo_traveller • co
10
2026-09-05 • via Nuitee
Y
yarell felipe • solo_traveller • co
10
2026-09-01 • via Nuitee
P
Pamela • couple • gt
10
2026-08-31 • via Nuitee
P
Pamela • couple • gt
10
2026-08-31 • via Nuitee
L
lopcai • solo_traveller • co
5
2026-08-31 • via Nuitee
L
lopcai • solo_traveller • co
5
2026-08-31 • via Nuitee
M
Maria • extended_group • co
10
2026-08-31 • via Nuitee
M
María Alejandra • couple • co
7
2026-08-31 • via Nuitee
B
Briceño • solo_traveller • co
10
Comodidad
Pros:

Aseado y organizado

2026-08-27 • via Nuitee
L
Luisa • couple • co
8
2026-08-27 • via Nuitee
P
Pacheco • family_with_children • co
5
Pros:

La atención del personal

Cons:

Tenía un olor a humedad la habitación las almohadas no olían bien

2026-08-24 • via Nuitee
N
Nathalia • solo_traveller • co
8
Pros:

El sector del patio y el desayuno

2026-08-22 • via Nuitee
M
Mauricio • solo_traveller • pe
10
2026-08-19 • via Nuitee