Bushtown Hotel & Spa

Hotels
8.3 (2145 reviews)
283 Drumcroon Road , Coleraine , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Cleanliness issues
Amenities not meeting expectations

Categories

Cleanliness
7.66
Several mentions of cleanliness issues, including dust in the bathroom and wet conditions in the spa.
Service
9.13
Staff are frequently praised for being helpful and friendly, though there were some service lapses.
Location
8.67
Good location mentioned in multiple reviews, close to Coleraine.
Room Quality
7.92
Some positive comments about comfort but noted issues with mattresses and room readiness.
Amenities
8.15
Mixed reviews on amenities; praised swimming pool but criticized spa facilities.
Value for Money
7.61
Comments suggest some guests felt it did not meet expectations for the price.
Food and Beverage
8.66
Consistently highlighted as good with specific praise for breakfast and dinner.
Overall Experience
8.63
Overall sentiment is positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:46

Property Description

Luxurious Accommodation and Spa Facilities

Nestled in the serene woodland of Coleraine, Bushtown Hotel & Spa offers a tranquil escape with complimentary WiFi and parking. Indulge in well-appointed rooms with thoughtful amenities and unwind in the Thermal Suite featuring a thermal pool, Jacuzzi, and steam room. Treat yourself to rejuvenating holistic therapies and beauty treatments, complete with access to the Thermal Suite.

Culinary Delights at Cushy's Grill Restaurant

Savor a delectable dining experience at Cushy's grill restaurant, offering an extensive grill menu to tantalize your taste buds.

Explore the Scenic Surroundings

Conveniently located near the enchanting Causeway Coast and Antrim Glens, adventure awaits just a stone's throw away.

Book now for a luxurious stay at Bushtown Hotel & Spa, where relaxation and culinary delights await!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children up to and including 14 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2145 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.92
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.63
M
Michelle couple gb
10
Great stay will be back because of staff
Pros:

The staff are lovely and attentive the live music is great good quality food good parking

Cons:

The sauna not working this is a shame as was looking forward to a spa day

2026-02-14 via Nuitee
A
Adrian solo_traveller gb
8
2026-02-13 via Nuitee
J
James couple gb
10
Great place with really nice people.
2026-02-13 via Nuitee
L
lauren solo_traveller gb
10
2026-02-13 via Nuitee
S
Shirley solo_traveller gb
10
An exceptional night away
Pros:

I was so impressed with the friendliness of the young chap on duty in reception when I booked in. He was so pleasant and helpful a credit to the hotel. Room 9 was such a treat: comfortable, warm and spotlessly clean. My breakfast was delicious: the scrambled egg was the best I have ever tasted. All the cooked food was hot, perfectly cooked and very tasty all in all a great way to start the day. Compliments to the chef and staff...

Cons:

The only minor criticism is: I would have liked more juice in the mixed fruit as it was rather dry...

2026-02-13 via Nuitee
G
gemma family_with_children gb
7
Had a lovely stay and would definitely be back.
Pros:

The girls in the spa were fantastic and the treatments amazing. Would definitely be back to go there.
The singer on the Friday night was great entertainment so that was a bonus.

Cons:

The service in the restaurant for dinner was a little slow, but everyone was lovely.

2026-02-11 via Nuitee
M
Morris couple gb
8
Pros:

Easy access to spa area.

Cons:

Lack of availability for spa treatments

2026-02-11 via Nuitee
S
Sarah family_with_children gb
2
Disappointing
Pros:

Staff very friendly and lovely location. Nicely decorated reception and restuarant

Cons:

Room 21 shouldnt be used for families unless a warning is given about the noise and perhaps families with older children may accept this at a DISCOUNTED rate. We got a decent deal for £200 bed and breakfast, but put into context it was 6 hours sleep in a noisy room. My 7year old and 3 year old were both kept awake until midnight due to the noise from band/bar area. Appreciate this was a Saturday night but many hotels have entertainment and it shouldnt affect the quality of the stay.
I had steak for dinner and the majority was too tough to cut through. The waiter acknowledged what was left on the plate and when i explained i couldnt cut through it he apologised, but no effort was made thereafter and the issue was ignored. Dealing with two tired children who wanted to go back to bed to rest after tea i didnt hang about complain about paying for a steak that couldnt be eaten.
Sauna shouldnt be in use due to damage and dirt under seats and walls. Pool was nice otherwise and kids enjoyed it

2026-02-10 via Nuitee
C
Clare family_with_children gb
7
Pros:

Love the hotel just abit nosey on friday night with a young child with autism she found it difficult to settle until the music went of as our room was no20 and seemed to be right above the music

2026-02-09 via Nuitee
B
Barbara solo_traveller gb
7
Pros:

Location was good for me

Cons:

Rooms a little tired. Bathroom needs updating

2026-02-08 via Nuitee
L
Linley family_with_children gb
10
2026-02-08 via Nuitee
J
Joy family_with_children ie
5
Pros:

Cleanliness.Music in the foyer was good. Croissants were to die for. Chips and chicken wings were good. Indian bar man was great.

Cons:

Outdated.Restaurant was cold.Room was cold.Booked a junior suite . It was shabby. Cost 220 for the night.dark in living area.

Incredibly noisey hotel that nite

My daughter had an interview the next day and was woken a number of times with talking and doors banging.

2026-02-08 via Nuitee
J
Jenny family_with_children gb
7
2026-01-31 via Nuitee
J
Jenny couple gb
6
2026-01-31 via Nuitee
M
Marion couple gb
10
Very cosy welcoming hotel, would highly recommend.
Pros:

Hotel was in a great location with beautiful surroundings, staff were fantastic, food was very good and the hotel was clean and tidy.
Spa was lovely, although little disappointed the dry sauna wasn’t working, but I could see they are working on it so shouldn’t be down for long.
Would highly recommend

Cons:

Could do with water in the room for tea and coffee. I did read this before in previous review so brought my own but would be nice if it was provided.

2026-01-31 via Nuitee
A
Ashley solo_traveller gb
9
Pros:

My room was comfortable and clean and reasonably priced

Cons:

I didnt like that there was no robes (which is knee before coming) but I didnt realise there was not even a locker included for use of the spa area unless you were getting a treatment.

2026-01-31 via Nuitee
A
Alison solo_traveller gb
8
Pros:

Beautiful hotel rooms lovely pool and facilities lovely food.

Cons:

Very hard mattress
Large bath towels very small

2026-01-30 via Nuitee
R
Rosemary couple gb
10
Enjoyable and will be back
Pros:

Enjoy very comfortable night and a great breakfast

Cons:

Nothing

2026-01-30 via Nuitee
D
Denise couple gb
10
Pros:

The hotel is very comfortable, staff were very obliging and food is delicious ..we've stayed before and still great hotel ...

Cons:

The breakfast was a bit cold.

2026-01-29 via Nuitee
J
James couple gb
10
Overall it was an excellent stay
Pros:

The spa and sauna and swimming pool were excellent, the spa is inside the swimming pool just beside the steps into the pool, the pool depth is completely stand up in up in the deep end which is good for anyone wondering if they can get overwhelming too deep to stand up in, the location of the swimming pool was nice and close to the room we stayed as in out room door and straight down the corridor into the room were pool, spa and sauna are located, we were on the ground floor up to the right hand side of entering the hotel looking out towards the front of the hotel, initially we booked a standard double room but for £25 extra they gave us a upgraded room which by the looks of the room both type rooms would have been lovely and comfortable, the room was spacious and very comfortable, the bathroom had a walk in type shower space which I liked, the decor of the room was purely just nice with tea / coffee and kettle etc . The dining area was really comfortable and nice and relaxing and the menu was excellent and the servings were amazingly plentiful, personally I picked the Angus double beef burger with fries , I chose the soup of the day which was vegetable soup with a bread roll which was nice and tasty and for dessert I picked a slice of cake that tasted to me like Jaffa cake biscuits which was delicious with a small round scoop of vanilla ice cream, the meal was a 2 for 1 offer on anything on the menu ie a starter and mains or a mains and dessert for approximately £22 each which was very reasonable for the size portions, the meal can be served with ice water included as requested as well as the usual tea and coffees etc. it was our very first time visiting this hotel and everything was first class and really relaxing and overall it was excellent and we would definitely be returning again purhaps in the spring/ summer time, the sauna has 6 seats in the room.

Cons:

The heat in the room thermostat is set for 22 degrees Celsius but it was ok but heat could have been a little bit more noticeabley warm but having said that it was comfortable, heat temperature can feel different to different people and 22 degrees strikes a happy medium, as noted in another post by another person that the connection to watching a tv documentary on ITVX had a little buffering but nothing catastrophic, the storm chandra may have caused interference. But overall everything was fine.

2026-01-29 via Nuitee