Ausotel Smart Guangzhou Zhujiang New Town

Hotels
8.2 (343 reviews)
No.168 Shipaidong Road, Tianhe Disctrict, Guangzhou , Guangzhou , cn

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Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
High beer prices
Some cancellations reported

Categories

Cleanliness
6.51
Several complaints about cleanliness and pest issues.
Service
8.48
Most reviews mention friendly staff and good service overall.
Location
9.02
Excellent location with easy access to nearby amenities and attractions.
Room Quality
8.47
Rooms described as clean, comfortable, and conducive for a good stay.
Amenities
8.5
Good amenities including food delivery service and breakfast options.
Value for Money
7.96
Generally good value, but some mention of overpriced items.
Food and Beverage
8.51
Outstanding breakfast and good food options as mentioned.
Overall Experience
8.18
Mixed experiences, but overall a comfortable stay according to many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:10

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location and Easy Accessibility

Relaxing Outdoor Spaces and Facilities

Experience ultimate comfort at Ausotel Smart Guangzhou Zhujiang New Town, with Canton Fair Free Shuttle. Located near popular attractions like Guangzhou Opera House and Guangdong Museum, our hotel offers stylish rooms with city views, flat-screen TVs, and room service. Guests can unwind at the sun terrace or enjoy a meal at the on-site restaurant. With a 24-hour front desk and convenient shuttle service, your stay will be stress-free. Explore the city easily with Tianhe Sports Centre Station nearby. Book now for a memorable stay in Guangzhou.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Guest Reviews

8.2
Based on 343 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
V
vipul • family_with_children • in
10
Pros:

Very good location. Superb vegetarian options in the morning buffet. Excellent value for money.

2026-03-07 • via Nuitee
G
Guihua • family_with_children • cn
10
Pros:

地理位置好，交通便利。楼下食市选择很多。有自助洗衣，送餐机器人。他们还有酒吧，有一个花园。

2026-03-05 • via Nuitee
毅 • couple • cn
10
2026-03-02 • via Nuitee
A
Aleya • couple • au
1
Didn’t end up staying here, and wouldn’t book here again.
Pros:

DO NOT STAY HERE. THEY CANCELLED ON US A FEW HOURS BEFORE CHECK IN. BEWARE!!

Cons:

CANCELLATION RIGHT BEFORE CHECK IN.

2026-01-20 • via Nuitee
M
Martin • solo_traveller • nz
10
2026-01-20 • via Nuitee
E
Elio • extended_group • lb
7
2026-01-19 • via Nuitee
N
Nabeh • extended_group • il
10
Great! Best value for the money
Pros:

Clean, very close to shibuya crossing

Cons:

No ironing

2026-01-19 • via Nuitee
L
LIYI • couple • cn
10
极致！优越！美好！
Pros:

地理位置优越，距离地铁站步行大概8分钟，很多吃的玩的商铺，非常方便购物吃饭

Cons:

无

2026-01-18 • via Nuitee
A
Anastassiya • family_with_children • kz
1
Pros:

Понравилось все кроме персонала на ресепшне

Cons:

Когда мы прилетели, номер был забронирован. Но нам сказали на ресепшне что номеров нет свободных, и ночевать нас поселили в другом отеле (в 3 раза дешевле этого) сказали утром нас заселят. Но к обеду следующего дня, на ресепшне опять говорят тоже самое, и пока не начнешь повышать голос и возмущаться, тебе так и будут вешать лапшу на уши. После криков и истерик нас заселили в данный отель без проблем, и номера нашлись сразу

2026-01-13 • via Nuitee
H
Hwang • family_with_children • ph
8
Pros:

Street foods nearby and free service to canton fair

Cons:

Ground floor smoking area

2026-01-12 • via Nuitee
S
Sheikh Tijan Sallah • family_with_children • gm
10
Pros:

Hotel design and it's comfort

Cons:

Too many robots using the elevators

2026-01-07 • via Nuitee
M
Macovei • family_with_children • ro
1
Pros:

Nimica, una este in poze alta cand ajungi acolo

Cons:

Ma mutat la alt hotel pe motiv ca să inundat camera

2026-01-01 • via Nuitee
G
Goran • solo_traveller • rs
9
2025-12-17 • via Nuitee
A
Ali • solo_traveller • qa
9
Great one
Pros:

Very nice, more than enough for business stay. Does the job

Cons:

To make it more useful for travelera it would be nice if they add an iron and hair dryer in case needed

2025-12-13 • via Nuitee
G
Galikhan • extended_group • kz
10
2025-12-10 • via Nuitee
T
Timur • extended_group • ru
1
Cons:

Отель отменил бронь в 7 вечера и продал мой номер кому-то, по прилету я остался на улице, так как у них нет свободных номеров. Бронь подтвердили еще за 2 недели и удержали деньги с карты банковской. База.

2025-12-03 • via Nuitee
J
Jiun Pei • family_with_children • my
9
Pros:

Stayed here for four nights in a family room, and it was a great experience. The hotel is located in a local neighbourhood, which means you get tons of nearby restaurants to choose from, and the area feels very authentic. You can also order food delivery, and the hotel’s delivery robot brings it straight to your room.

The hotel itself is quiet at night, the beds are comfortable, and the room was clean throughout my stay. Right downstairs, there’s a lemon drink shop that’s cheap and really good. The queue can be long, but I loved that after ordering and heading back to my room, I could see my order status through the app, very convenient.

Free breakfast is included as well, which is a nice bonus.

Overall, a comfortable and convenient stay with plenty of food options and a delivery robot service.

2025-11-28 • via Nuitee
B
Brian • solo_traveller • ca
8
Rooms are delightful and cheery but this place is worth it for the breakfast alone.
Pros:

Rooms are clean, well lit, comfortable, convenient automatic curtains that sort of thing. The buffet breakfast is outstanding. The absolute best I’ve ever experienced.

Cons:

The only draw back for this property is it is a good 20 minute plus hike to the nearest subway station.

2025-11-27 • via Nuitee
S
Sedat • solo_traveller • tr
9
2025-11-25 • via Nuitee
M
Marc • family_with_children • fr
8
Pros:

When you arrive you may worry about the building facade as well as the delivery guys smoking at the lobby building but the hotel lobby is at the 5th floor and from there is all clean,,, the breakfast is great, the coffee machine as well and lobby crew are adorable

Cons:

Beer at the bar is quite expensive ( almost 40 rmb !! )

2025-11-24 • via Nuitee