Hotel West Plaza

Hotels
8.3 (21 reviews)
Carrera 4ta número 132-30 Bello Horizonte (cerca a pescadería Jairo) , Santa Marta , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excelente atención.

Categories

Cleanliness
7.91
Standard quality for this hotel tier.
Service
8.38
Excelente atención.
Location
8.42
Standard quality for this hotel tier.
Room Quality
8.37
Standard quality for this hotel tier.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.18
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:28

Property Description

Beachfront Paradise with Family-Friendly Amenities

Luxurious Accommodations: Enjoy comfortable guest rooms with flat-screen TVs, private bathrooms, and free toiletries.

Convenient Facilities: Indulge in the on-site restaurant, 24-hour front desk, and free WiFi throughout the property. Family rooms are also available.

Relaxation and Exploration: Start your day with a delicious continental breakfast, then unwind on the terrace or explore nearby attractions like Santa Marta Cathedral and Santa Marta Marina.

Ready to experience a beachfront retreat at Hotel West Plaza? Book now and make unforgettable memories by the sea!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for COP 40,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 21 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.18
C
carlos felipe ordoñez • couple • co
7
Buena estancia en Sta marta
Pros:

El sitio esta bien, la relacion calidad/precio, es la adecuada.

2026-02-09 • via Nuitee
J
Javier • couple • co
8
2026-01-19 • via Nuitee
M
Monica Andrea • solo_traveller • co
10
Tranquilidad
Pros:

Excelente atención.

2026-01-19 • via Nuitee
J
Jhoan sebastian • solo_traveller • co
6
2026-01-19 • via Nuitee
D
Darwin Manuel • couple • co
9
2026-01-13 • via Nuitee
L
luz stella • extended_group • co
7
Pros:

Cerca al mar

Cons:

Muy estrechas las alcobas

2026-01-10 • via Nuitee
S
Sandra Milena • family_with_children • co
6
Pros:

La disposición y excelente atención del personal y propietario atendió algunas de mis inquietudes e incluso su ubicación si quieres estar cerca a las playas de bellohorizonte

Cons:

El baño de la habitación que me tocó la ducha super pequeño e incomodo para bañarse, la puerta corrediza del baño era muy dificil de cerrar, la mesa donde ubiqué la maleta se movía mucho. Sugerencia revisar la habitación e incluso sus accesorios que estén en optimas condiciones y los puedan arreglar; aunque no creo que puedan modificar el baño.

Sugerí al propietario que colocara black out en la habitación porque entra mucha luz y si se hospeda una persona que quiera descansar y no tener claridad le será muy difícil.

2026-01-08 • via Nuitee
P
PABLO • solo_traveller • ar
8
2025-12-23 • via Nuitee
E
Eduardo • extended_group • co
8
Todo bien, todo bien
2025-08-19 • via Nuitee
A
Angel De Jesus • family_with_children • co
10
2025-07-01 • via Nuitee
O
Olivares • family with young children • co
6
Pleasant
2025-01-14 • via Nuitee
C
Carmen • solo traveller • co
10
Very good location and staff.
Pros:

The location was ok.

Cons:

I don't have answer for this question

2024-06-18 • via Nuitee
G
Gutiérrez • solo traveller • co
7
Good
2023-07-29 • via Nuitee
L
Luz • family with young children • ca
8
Very good
Pros:

Small rooms with AC, private bathroom. Excellent for the money you are paying. Nuri is the front desk person and she'll make sure to provide for what you need

Cons:

The wall was peeling on a section

2023-06-15 • via Nuitee
C
Carlos • review category business travellers • co
8
Very good
2023-03-24 • via Nuitee
J
Jesus • group • co
8
Very good
2023-01-13 • via Nuitee
A
Angie • group • se
10
Exceptional
2023-01-13 • via Nuitee
M
Mike • solo traveller • us
6
Pleasant
Pros:

Close to airport

Cons:

No food options

2023-01-10 • via Nuitee
F
Franz • solo traveller • co
7
Good
2023-01-03 • via Nuitee
M
Mary • review category business travellers • co
8
Very good
2022-12-01 • via Nuitee