The New Garden Palace Hotel

Hotels
4 (256 reviews)
11 Moderit El Tahrir street , Garden City , Cairo , eg

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Very dirty
Poor room quality

Categories

Cleanliness
2.89
The reviews consistently mention a lack of cleanliness, with specific complaints about dirty rooms and bathrooms.
Service
4.86
There were occasional mentions of helpful staff, but overall service was criticized.
Location
6.4
Many reviews indicated the location was convenient or central, which is a positive aspect.
Room Quality
2.35
Multiple reviews detailed issues with room condition, such as broken amenities and unclean sheets.
Amenities
3.38
Limited facilities and broken items were highlighted, resulting in lower ratings.
Value for Money
3.34
Several mentions of dissatisfaction regarding value for money were noted.
Food and Beverage
4.39
Food quality was not discussed, thus standard quality for this hotel tier.
Overall Experience
4.36
Despite significant issues, there were some redeeming qualities that kept the overall experience relatively neutral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:10

Property Description

Central Location
The New Garden Palace Hotel, just 1.1 km from Tahrir Square, offers a prime location for exploring Cairo's key attractions. Situated close to The Egyptian Museum and Cairo Tower, guests can easily immerse themselves in the city's rich history and vibrant culture.

Convenient Amenities
With private parking, a restaurant, and a bar on-site, guests can indulge in delicious meals and unwind with their favorite drinks without leaving the hotel premises. The 24-hour front desk, room service, and free WiFi ensure a comfortable and hassle-free stay for all visitors.

Exceptional Services
From a concierge service to a tour desk and currency exchange, The New Garden Palace Hotel goes above and beyond to cater to the needs of its guests. Whether for leisure or business, travelers can rely on the hotel's dedicated staff for a memorable experience.

Book your stay at The New Garden Palace Hotel now for an unforgettable Cairo getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4
Based on 256 reviews
Cleanliness: 2.89
Service: 4.86
Location: 6.4
Room Quality: 2.35
Amenities: 3.38
Value for Money: 3.34
Food and Beverage: 4.39
Overall Experience: 4.36
O
OTHMAN • solo_traveller • jo
1
2026-03-30 • via Nuitee
A
Alshanshory • couple • eg
8
2026-03-30 • via Nuitee
A
Atakan • solo_traveller • tr
5
2026-03-24 • via Nuitee
H
Hesham • couple • eg
8
2026-03-24 • via Nuitee
F
Firas • solo_traveller • iq
1
Pros:

There's no stay at all, because the hotel was closed for repairing

Cons:

There's no stay at all, because the hotel was closed for repairing.
I didn't like that you made the book at the hotel wile it was closed, and that made me confused.

2026-03-17 • via Nuitee
F
FRANZU • solo_traveller • ar
8
Normal
Pros:

La ubicación y la limpieza

Cons:

Que hice la reserva por booking y puse un horario de llegada , al llegar al hotel intentaron cambiarme el precio , tuve que discutir y estresarme solo porque ellos decidieron que debía pagar un precio más alto , había llegado cansada y ya quería alojarme ( además luego tenía trabajo ) y me tuvieron 30 minutos hasta que decidieron cobrarme el mismo precio que salía en booking

2026-03-15 • via Nuitee
M
mohammed • couple • iq
1
Pros:

the hotel is under construction and we reached it was closed although we had confirmation from booking and email for reservation, unfortunatly it was fake confirmation .

Cons:

the hotel is under construction and we reached it was closed although we had confirmation from booking and email for reservation, unfortunatly it was fake confirmation .

2026-03-03 • via Nuitee
M
Mohamed Haytham • couple • eg
1
2026-02-09 • via Nuitee
A
Ahmed • solo_traveller • eg
1
زبالة
Pros:

ولا شئ

Cons:

مكان معفن

2025-09-17 • via Nuitee
محمد صالح • extended_group • sa
1
اقامه سيئة جدا جدا وبعد أربع ساعات من تسجيل الدخول قامو بطردنا بحجة ان فيه صيانه في الفندق
Pros:

ولا شيء كل شيء سيء

Cons:

لايوجد نظافه وتم طردنا من المكان بعد أربع ساعات

2025-09-17 • via Nuitee
E
Esam • solo_traveller • ye
1
2025-09-16 • via Nuitee
T
Taha • family_with_children • eg
5
أجهزة التكيف لا تعمل لا يتم الاهتمام فى اختيار الغرف لعلاء بوكينج يتم اختيار اسوء الغرف
Pros:

لمكان فى نص البلد ودى الايجابيه الوحيده فى الفندق

Cons:

الاستاذه منى شخص متعاون جدا و لطيف

2025-09-15 • via Nuitee
M
Moustafa • extended_group • eg
1
لو عايز تقضي فيلم رعب من بتوع الافلام الاجنبي روح هناك
Pros:

لا شيء

Cons:

ابقو صلحو السيفون بعد اذنكم

2025-09-15 • via Nuitee
M
Mostafa • extended_group • eg
1
Cons:

بطىء وعدم تقدير من العاملين وأستجابه شبه منعدمه

2025-09-12 • via Nuitee
D
dawody • solo_traveller • eg
4
2025-09-11 • via Nuitee
S
SULAIMAN • couple • ps
1
2025-09-10 • via Nuitee
O
Omar • solo_traveller • eg
3
2025-09-09 • via Nuitee
A
Abdullah • couple • eg
10
2025-09-08 • via Nuitee
A
Aya • solo_traveller • eg
1
اسوء فندق فى القاهره
Pros:

الموقع

Cons:

الغرفه سيئه جدا فرش السرير سيء ولا يتم غسله بل يتم إعادة تدوير بعد كل جست أيضا شاور الاستحمام كان معطل اضطررت أن استعمل عبوة الماء الخاص بالشرب لكي استحم
ايضا شاشة التلفزيون لا تعمل والستائر أيضا لم يتم تركيبها جيدا والشمس تزعجني بالصباح بسبب الستائر وايضا تميت شكوتى للانسه فى الريسبشن وكان ردها صادم (معلش) ولا قدمت اي مساعده أنا حجزت يومين وكنت تعبانه من السفر للاسف اضططرت اني استحمل هذا الوضع لكي ارتاح من السفر

2025-09-03 • via Nuitee
M
Mohamed • solo_traveller • eg
5
2025-09-02 • via Nuitee