Jewel Zamalek Hotel

Hotels
7.5 (937 reviews)
26 July Street , Cairo , eg

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (many named)
Excellent/central location in Zamalek
Good breakfast variety
Swimming pool and nearby amenities
Cleanliness praised by multiple guests
Good value for money
Cons:
Noisy street / traffic causing sleep disturbance
Sagging / too-soft mattress in some rooms
Some rooms are dated / not recently renovated
Pool towels not consistently provided unless requested
TV remote / satellite issues reported
Key card malfunctions for some guests

Categories

Cleanliness
7
Generally positive: several guests specifically praised cleaning (one called it exceptional, one wrote 'Limpieza'), so cleanliness is good overall though a few rooms noted as older.
Service
9
Very strong: multiple reviews praise staff by name, describe them as friendly, professional and very helpful; repeated thanks to reception and named employees.
Location
9
Excellent: many comments say the location is 'excellent' or 'very central for Zamalek', with nearby restaurants, cafes and attractions.
Room Quality
6
Mixed-to-poor: several guests reported a sagging/too-soft mattress, noisy street affecting sleep, occasional key-card failures and some rooms described as old/not recently renovated.
Amenities
6.5
Good but inconsistent: pool and attached facilities are appreciated, breakfast is available, but guests reported missing pool towels unless requested and some TV/remote issues.
Value for Money
7
Positive: reviewers explicitly note the price is very good for what you get and mention excellent value for the hotel level.
Food and Beverage
8
Positive: breakfast repeatedly described as having a good variety and being well-staffed/attentive; F&B generally meets expectations.
Overall Experience
7.5
Generally positive: many guests enjoyed their stay due to staff, location and value, offset by room-related issues (noise, mattress, occasional maintenance problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 15:47

Property Description

Luxurious Accommodation
Experience a stay at Elzamalek Jewel hotel, a 4-star property in Cairo offering elegant rooms with city views and private bathrooms.

Convenient Amenities
Enjoy the convenience of room service, private parking, and a 24-hour front desk. Stay connected with free WiFi throughout the hotel.

Delicious Dining Options
Start your day with a delicious buffet or continental breakfast at the on-site restaurant.

Book your stay at Elzamalek Jewel hotel now for an unforgettable experience in Cairo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 937 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 6
Amenities: 6.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.5
A
abdelmonem • couple • sa
10
اشكر فندق جويل الزمالك وجميع موظفيه
Pros:

بصراحة كلهم طيبين أخلاق رفيعة معامله جدا رفيعة اشكر جميع الموضفين وأخص بالشكرالأستاذة شيرين استاده رانا ميرنا نهله

Cons:

كل شي جميل

2026-05-16 • via Nuitee
سعيد • solo_traveller • sa
10
رائعه فندق رائع سعدت ب اقامتي تعامل الموظفين قمه في الذوق خاصة السيده المحترمه كانت تجلس على كرسي اول ماتدخل من الباب ا
Pros:

الموقع ممتاز كل شي حولك حسب تقديري كل شي حولك من إلى

Cons:

عدم وجود مناشف في المسبح مع أني طلبت وتم توفيرها ولكن صعب كل مره اطلب انصح بتوفيرها بشكل دائم امام العميل بدون ان يطلب

2026-05-15 • via Nuitee
M
Mohamed • family_with_children • eg
10
Great
Pros:

The staff was really friendly and we love the swimming pool attached to it. Central location and nice rooms. Well be back!

Cons:

Nothing

2026-05-15 • via Nuitee
B
BANDAR • couple • sa
10
Pros:

ممتاز

2026-05-15 • via Nuitee
E
Emir Cahit • family_with_children • tr
9
Overall, the hotel is definitely worth it. The price is very good for what you get. The staff are very welcoming, friend
Pros:

Location is great

Cons:

I didn’t like the mattress on the bed. It was too soft and saggy.

2026-05-12 • via Nuitee
N
NOUREDDINE • family_with_children • ma
10
Parfect
2026-05-10 • via Nuitee
M
Mohammed • solo_traveller • gb
10
2026-05-04 • via Nuitee
S
Siwar • couple • de
10
Great stay with great services and staff
Pros:

The overall stay was amazing. The cleaning service was exceptional and the receptions were very welcoming. The breakfast have a good variety of food and the staff was attentive and professional.

Cons:

The overall services met our expectations and we had no complains.

2026-05-04 • via Nuitee
A
Amr • solo_traveller • eg
10
2026-05-04 • via Nuitee
A
Ahmed • solo_traveller • jo
10
Pros:

فندق رائع ومكان اقامه جميل لا تحتاج لشيئ .. جميع المرافق والمطاعم والكافيهات بجانب الفندق موجوده

2026-05-03 • via Nuitee
عبدالعزيز • couple • sa
10
2026-05-03 • via Nuitee
حمد • couple • sa
10
Pros:

اقامه رائعه

2026-05-03 • via Nuitee
حمد • couple • sa
10
2026-05-03 • via Nuitee
M
Mohammad • couple • sa
10
مكان جميل
Pros:

نعم كان رائع جدا

Cons:

لا شيء

2026-05-02 • via Nuitee
J
Janane • solo_traveller • us
10
Enjoyed the stay
Pros:

Friendly and professional staff

Cons:

N/A

2026-05-01 • via Nuitee
T
Tamer • solo_traveller • eg
8
Pros:

Friendly staff, good location, good vibes and excellent breakfast.

Cons:

Nothing major, just minor points like remote controls of TV and satellite not working

2026-05-01 • via Nuitee
A
Aya Jaroudi • solo_traveller • lb
10
Pros:

The staff are more than helpful.. special thanks to sherin

2026-04-30 • via Nuitee
W
Wytske • solo_traveller • nl
10
2026-04-27 • via Nuitee
N
Nagee • solo_traveller • kw
9
Pros:

الموقع ممتاز الطاقم محترفين وبالاخص نهلة و اية ورانا وزياد كانو متعاونين جدا

Cons:

هناك بعض الغرف قديمة لم تجدد

2026-04-26 • via Nuitee
S
Sonia • solo_traveller • es
9
Pros:

Limpieza
Ubicación
Atención del personal

Cons:

Nada que objetar

2026-04-26 • via Nuitee