Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Overall excellent experience
Cons:
Too expensive for perceived value
Lack of amenities

Categories

Cleanliness
9.24
Clean room, as mentioned in multiple reviews.
Service
9.71
Staff was extremely courteous and attentive; exemplary mentions of staff like Caleb and Ralph.
Location
9.75
Perfect location on Broadway, excellent for downtown events.
Room Quality
9.2
Rooms were described as comfortable and accommodating.
Amenities
8.23
Noted lack of amenities, however, the hotel is still considered beautiful.
Value for Money
8.19
Some negative sentiment regarding pricing; described as way too pricy for what's offered.
Food and Beverage
9.24
Breakfast and lunch were excellent with good service.
Overall Experience
9.21
Guests had a wonderful stay with memorable experiences, highly recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 00:53

Property Description

Luxurious Stay in the Heart of Nashville

Modern Amenities: Grand Hyatt Nashville offers a range of modern amenities including an outdoor swimming pool, fitness centre, and a terrace for guests to unwind and relax.

Convenient Services: With a restaurant, room service, and a 24-hour front desk, guests can expect top-notch service and convenience throughout their stay. Free WiFi is also available property-wide.

Prime Location: Situated just 700 meters from Bridgestone Arena and Ryman Auditorium, and within walking distance of the city centre, Grand Hyatt Nashville provides easy access to Nashville's top attractions.

Book your stay at Grand Hyatt Nashville for a luxurious and convenient experience in Music City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1378 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 9.21
E
Eugene • extended_group • ie
10
I Joined WORLD of HYATT during our stay and intend using its benifits worldwide from now on.
Pros:

The breakfast was unusual to our taste. I dont like to see waste and on the second morning we told the waiter to plate only two or three potatoes. But again for a second day the plate was full of more patotoes than anyone could eat. PLEASE stop the waste. As I said, the offering was a bit unusual especially the gravlax which was not to my taste.

Cons:

Reeally have to think hard to find something I didnt like and here it is:
We checked in at about 20:00 of day 1 and had the car valet parked. I was told it was in and out no problem and was charged for two days. But on departure day we checked out of the rooms before 11:00 and took the car to a shopping area some three miles out. I mentioned to the valet parker that we would return later as our flight wasnt until late. Our friend had a late check out (the car was not on his room). We arranged to return to have lunch together. I was not happy that we were charged again for parking based on the fact we had been already charged for two days and I would have expected that charge would still apply until 20:00, the full 48 hours of 2 days.

2026-03-27 • via Nuitee
E
Ena • couple • us
8
Aesthetically pleasing hotel in walking distance from so many things, would definitely stay again!
Pros:

It was overall a really great hotel. Several food & drink options, the aesthetics were lovely and the room was a nice size. It was in a great location and walkable to so many things.

Cons:

The lights were a little confusing, and also the shower water didn’t get quite hot enough for me.

2026-03-24 • via Nuitee
J
Jennifer • extended_group • us
10
Perfect location, comfy beds, great amenities!
Pros:

Location and roof top bar!

Cons:

Nothing

2026-03-23 • via Nuitee
J
Jeffery • couple • us
10
Really good experience
Pros:

Location and cleanliness of the hotel!

Service was great

Cons:

N/A

2026-03-20 • via Nuitee
O
Olaus • couple • fi
10
Pros:

It is nice hotel overall

Cons:

Not sure if it’s all worth the money, doesn’t feel like a luxury experience with the service etc

2026-03-20 • via Nuitee
M
Melissa • couple • us
10
Pros:

Loved it

Cons:

Nothing

2026-03-19 • via Nuitee
S
Sonya • couple • us
10
Pros:

Great experience from check in to check out. Great bar, cafe, service and clean room

2026-03-16 • via Nuitee
C
Chloe • family_with_children • us
10
2026-03-15 • via Nuitee
M
michael • family_with_children • us
10
2026-03-09 • via Nuitee
H
Hannah • couple • us
10
2026-03-06 • via Nuitee
J
John • couple • us
10
Enjoyable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
C
Christopher • couple • us
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-02-24 • via Nuitee
S
Susan • couple • ie
9
2026-02-14 • via Nuitee
M
Michelle • couple • us
7
Everything was great except for the loud train
Pros:

Perfect location

Cons:

The train woke us up as it went by our room. It was so loud and went by often

2026-02-08 • via Nuitee
J
Jessica • couple • us
10
2026-01-24 • via Nuitee
A
Adan • couple • us
9
2026-01-22 • via Nuitee
A
Anja • couple • us
10
Pros:

Beautiful, clean, spacious room, close to all the action

Cons:

N/A

2026-01-22 • via Nuitee
T
Tracey • couple • gb
10
Great location , very comfortable, friendly staff
Pros:

Great location

2026-01-22 • via Nuitee
A
Albert • couple • us
10
2026-01-21 • via Nuitee
N
Nikole • couple • us
6
Overall stay was fine. Your billing department is where you are lacking
Cons:

I find it absolutely appalling that you charge a $200 incidental fee and then do not tell the customer that it doesnt go onto their account as a credit and then youre billed whatever you went over at the end of your stay. Instead you get charged $200 up front and then get charged again at the very end for everything you already paid for. So now my family and I are stuck having to make up hundreds of dollars we werent expecting to be missing. Not everyone who stays at your hotel can afford that. We saved for a year to be able to attend that event and rent a room for 3 days. And now there's almost $600 taken out of our account and we won't get the refund for the incidental for 2 WEEKS! understand this...that is 2 weeks worth of food for our kids that is now gone and we are left scrambling to make up for that. If that is how you do your billing you need to make your customers aware so they can plan for that. Not everyone can wait 2 fucking weeks for a refund!

2026-01-20 • via Nuitee