Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Dinner quality was disappointing
High extra charges

Categories

Cleanliness
8.39
Some guests reported cleanliness issues such as flies in the room.
Service
9.86
Guests praised the friendliness and helpfulness of the staff.
Location
9.9
Many reviews mentioned the excellent location near ski lifts and restaurants.
Room Quality
8.35
Rooms were described as generally good, but issues with the mattress being worn were noted.
Amenities
8.88
Facilities such as the sauna and breakfast offerings received positive remarks.
Value for Money
8.84
Mixed feelings about value due to high extra charges for services like dog accommodation.
Food and Beverage
8.39
Breakfast was well-received, but dinner quality was criticized by some guests.
Overall Experience
9.36
Overall, guests enjoyed their stay, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:28

Property Description

Luxurious Alpine Wellness Retreat

Ski-in Ski-out Convenience: Just 250 metres from the ski slope and cable car, our hotel is a winter sports enthusiast's dream. With a ski bus stop right outside, accessing the slopes couldn't be easier.

Relaxation and Rejuvenation: Unwind in our spa area featuring 2 saunas, a steam bath, and an invigorating ice room. Perfect for soothing those tired muscles after a day on the slopes.

Convenience at Your Fingertips: From ski storage and rental services to ski passes available at reception, we've got you covered for a hassle-free skiing experience. Book your stay at Alpine Wellness Hotel Flachauerhof now for the ultimate winter getaway.

Important information:

For bookings of 5 or more rooms, different terms and conditions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SZG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 35 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1743 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
D
Daniel • extended_group • cz
8
2026-03-19 • via Nuitee
N
Niels • couple • nl
9
Echt een aanrader.
Pros:

Locatie top. Ontbijt erg genieten en voldoende keus. Wel reserveren kamer aan achterzijde voor weg aan voorzijde.

Cons:

Eigenlijk niks

2026-03-16 • via Nuitee
S
Stefanie • family_with_children • at
10
2026-03-16 • via Nuitee
N
Nick • couple • nl
9
Pros:

De locatie is top, de kamers erg ruim en netjes. Sauna faciliteiten waren ook uitstekend

Cons:

.

2026-03-15 • via Nuitee
T
Tomas • couple • cz
8
Pros:

Snídaně vynikající

Cons:

Málo sedacího nábytku v pokoji

2026-03-14 • via Nuitee
R
Ramusch • couple • at
8
2026-03-11 • via Nuitee
I
Isa • couple • nl
8
2026-03-09 • via Nuitee
E
Eva • family_with_children • cz
8
Dobrý poměr cena/výkon
Pros:

Pokoje byly po rekonstrukci, sauny úplně nové. Společné prostory jsou trochu starší, ale ok. Personál byl velmi milý. V lyžákách se dalo dojít k vlekům a kdyby někdo nechtěl, stačilo se svézt jednu zastávku skibusem. K večeři bylo pokaždé na výběr maso / ryba / vege, u snídaně klasika - vajíčka, pečivo sladké/slané, lívance, jogurt, kafe, čaj... Ocenili jsme, že byl personál vstřícný k malým dětem i teenagerům, na recepci se daly pořídit skipasy.

2026-03-08 • via Nuitee
L
Libor • family_with_children • cz
8
2026-03-08 • via Nuitee
J
Jo • extended_group • nl
9
2026-03-07 • via Nuitee
T
tanja Burja • couple • si
10
Kratek smučarski oddih
Pros:

Lokacija, oprema sobe, zajtrk

Cons:

-

2026-03-04 • via Nuitee
T
Thomas • couple • de
8
2026-03-03 • via Nuitee
B
Bernhard • extended_group • at
8
Tolles Hotel für den Skiurlaub, wenn die Ansprüche an die Halbpension nicht extra groß sind.
Pros:

Lage, Frühstück

Cons:

Abendessen, Sauna sehr klein

2026-03-02 • via Nuitee
C
Christian • extended_group • at
3
Personal extrem unflexibel, machen Zusagen halte diese nicht ein.
Pros:

Das Frühstück

Cons:

Das Service, Rezeption,

2026-03-02 • via Nuitee
I
Isabelle • couple • be
10
2026-03-02 • via Nuitee
J
JAN • family_with_children • pl
8
2026-03-02 • via Nuitee
S
Sam • extended_group • gb
10
2026-03-01 • via Nuitee
J
Jan • couple • de
9
Sehr angenehmer Aufenthalt. Danke und gerne wieder!
Pros:

Sehr schönes Hotel mit freundlichem und zuvorkommendem Personal. Zimmer und Bad waren top (Deluxe).
Das Frühstücksbuffet war umfangreich und ist zu empfehlen.
Parkplätze waren ausreichend vorhanden.

Cons:

Die Qualität der à la carte Abendessen, Risotto und Backhendl, entsprachen nicht dem Standard des Hotels. Sehr enttäuschend. Die Frage nach der Bar wurde ausweichend beantwortet.

2026-02-28 • via Nuitee
N
Nancy • extended_group • nl
7
Pros:

Locatie en nette ruime kamer.

Cons:

Diner in het restaurant.
En geen koffie, thee voorzieningen in de kamer.

2026-02-27 • via Nuitee
R
René • couple • de
7
Super Ausstattung und Preis-Leistung! Hotel Restaurant enttäuschend
Pros:

Geräumige, saubere, moderne, gut beheizte Zimmer, großer gut ausgestatteter Spa mit Klasse Sauna und freundliche Rezeption. Großes Frühstücksbuffet zum Schlemmen.

Cons:

Unfreundliches Personal im Restaurantbereich - schlechter Service.

2026-02-27 • via Nuitee