Motel Edgebrook Chicago North Shore By Oyo

Hotels
•
Belvilla
5.8 (423 reviews)
6401 West Touhy Avenue , Chicago , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Unclean facilities
Poor customer service
Safety concerns

Categories

Cleanliness
4.35
Multiple reviews indicated the rooms were dirty, stained, and poorly maintained.
Service
5.82
A few positive remarks, but overall service was described as rude and dismissive.
Location
8.35
Location was convenient, but safety concerns were raised due to the presence of suspicious individuals.
Room Quality
4.81
Rooms did not match the photos and had maintenance issues.
Amenities
5.34
There were limited amenities, and some basic items were missing.
Value for Money
6.3
Offered some value due to low price, but overall dissatisfaction with quality.
Food and Beverage
7.15
Not explicitly mentioned, assigned target overall rating.
Overall Experience
4.32
Experience described as extremely disappointing, with safety and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:30

Property Description

Convenient Location in Chicago
Located just 13 km from Loyola University Chicago, EDGEBROOK MOTEL provides free WiFi and parking. With attractions like Wrigley Field and Lincoln Park Zoo within a short drive, guests can easily explore the city.

Comfortable Accommodation
The motel offers a 24-hour front desk and an ATM for convenience. Relax in well-equipped rooms after a day of sightseeing, ensuring a comfortable stay for all guests.

Easy Access to Transportation
With Union Station and Chicago O'Hare International Airport in close proximity, traveling to and from the hotel is a breeze. Explore the city with ease and return to a welcoming retreat at EDGEBROOK MOTEL.

Book now to experience convenience and comfort during your Chicago stay at EDGEBROOK MOTEL.

Important information:

Early check & Late check out is allowed at an additioal coast of $15, depending on the availvility of the same room catagery.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.8
Based on 423 reviews
Cleanliness: 4.35
Service: 5.82
Location: 8.35
Room Quality: 4.81
Amenities: 5.34
Value for Money: 6.3
Food and Beverage: 7.15
Overall Experience: 4.32
B
Betty Rocio • couple • us
5
2026-01-22 • via Nuitee
K
Kate • extended_group • us
1
found somewhere else to stay
Pros:

Nice Staff

Cons:

Room deadbolt lock was broken. sheets were stained and unclean, comforter had holes.

2026-01-19 • via Nuitee
S
Steve • solo_traveller • us
3
2026-01-19 • via Nuitee
M
Maseion • couple • us
1
Bed bugs upon arrival. No heating or ac. No lights in room.
Cons:

Bed bugs. No refund

2026-01-19 • via Nuitee
A
Alejandra • couple • us
10
Pros:

Of course

2026-01-19 • via Nuitee
U
Umer • couple • us
4
2026-01-19 • via Nuitee
M
Md • couple • us
2
Horrible experience. Don’t recommend to anyone.
Cons:

I reserved a non-smoking room. However, there was intense smell of smoke, neither me nor my wife could breathe properly. The bathroom door lock was broken. The table lamps were nonfunctional as well. Overall, I am very disappointed with this reservation. Total waste of money.

2026-01-15 • via Nuitee
A
Andrew Stoll • solo_traveller • us
4
2026-01-07 • via Nuitee
Y
YUSRI • solo_traveller • us
1
From Cigarette Stench to Icy Slip-and-Fall - A Motel So Negligent, I Left Bruised, Blamed & Ignored!
Pros:

I DID NOT like ANYTHING about this facility. The entire place felt SHADY and POORLY MAINTAINED, and even the towels were DISGUSTING. The shower looked so questionable that I wondered how it was even considered operable. This motel gives the impression of a place that has completely slipped through any type of inspection or standards, and I genuinely don’t understand how it’s licensed to operate. I WOULD NOT RECOMMEND this property to anyone.

Cons:

I had to switch to Room 50 (facing the back of the facility) because the first assigned room REEKED OF CIGARETTES — despite a “No Smoking” sign on the door. RED FLAG NUMBER ONE!

But the REAL nightmare happened the next morning (12/01/2025). As I walked to my car, I SLIPPED AND FELL HARD on a sheet of UNTREATED ICE caused by water dripping from the roof and freezing on the sidewalk — a completely preventable hazard. The fall was witnessed by a cleaning staff member AND also captured on CCTV, yet not a single person came to help me. Not even a “Are you okay?”

When I reported the incident, two front desk employees were unbelievably RUDE, DISMISSIVE, and tried to BLAME ME. They refused to document anything, even though I clearly had pain in my right shoulder, arm, and hip from the HARD IMPACT FALL. Their attitude was shocking — ZERO empathy, ZERO professionalism, ZERO accountability.

I checked out feeling ANGRY, SHAKEN, AND EXTEREMELY DISAPPOINTED by the motel’s DANGEROUS CONDITIONS and the staff’s COMPLETE DISREGARD FOR GUEST SAFETY. I contacted the property through Booking.com and still NO RESPONSE after two days. I’m now home with BRUISING, using ice packs, monitoring my pain, and considering whether I NEED MEDICAL ATTENTION.

This experience was BEYOND UNACCEPTABLE! Guests deserve BASIC SAFETY and BASIC HUMAN DECENCY — neither of which this motel provided. I would STRONGLY WARN OTHERS to think twice before booking here!

2026-01-06 • via Nuitee
C
Christian • couple • us
6
2026-01-05 • via Nuitee
N
Nehemiah • couple • us
2
Wouldn’t spend anything over $50 for this mess.
Pros:

The location was less than 15 minutes from the airport. The bed was the cleanest thing thank god but who knows under a black light.

Cons:

The room was not what was shown in the photos. The room was dirty, rundown, and there was little to no outlets to plug in the appliances or our devices. There was a random table with no chairs, and the Tv didn’t turn on. There WAS shampoo, conditioner and soap packets but no towels provided or mentioned by staff.

2025-12-06 • via Nuitee
P
Pavlos • solo_traveller • gr
1
2025-12-06 • via Nuitee
J
Jeffrey • family_with_children • us
5
2025-11-30 • via Nuitee
S
Stephanie • couple • us
6
2025-11-16 • via Nuitee
A
Andre • solo_traveller • us
6
Just fine.
Pros:

Normal

Cons:

Not the most clean but not gg try tying a

2025-10-30 • via Nuitee
C
Campanile • family_with_children • us
10
2025-10-24 • via Nuitee
S
Sharif Bin • extended_group • us
1
2025-10-20 • via Nuitee
C
Campanile • couple • us
10
2025-10-20 • via Nuitee
G
Guliza • couple • it
7
2025-10-17 • via Nuitee
P
pablo • partner
4
Pros:

Smells to cigarettes sheets with holds and spots, paint pealing of walls heating not working properly not good experience in this Motel

2025-10-11 • via Nuitee