Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise from the rooftop bar
Inconsistent cleanliness
Limited food options

Categories

Cleanliness
8.2
Mixed sentiments with mentions of cleanliness issues.
Service
9.2
Staff are frequently described as friendly and accommodating.
Location
9.2
Many reviews highlight the convenient location.
Room Quality
8.7
Rooms are described as comfortable with good facilities.
Amenities
8.7
Amenities were generally acceptable, though some aspects could improve.
Value for Money
8.7
Value perceived positively despite some complaints.
Food and Beverage
8.2
Limited options provided concern regarding vegetarian-only meals.
Overall Experience
8.7
Overall a positive experience, though minor issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:43

Property Description

Central Location
Located in the heart of Auckland, Sudima Auckland City offers a convenient stay for guests looking to explore the city. Close to major attractions and the airport, this 4-star hotel is the perfect base for your Auckland adventure.

Modern Amenities
Enjoy modern comforts in every room, including air-conditioning, flat-screen TVs, and free WiFi. The hotel also boasts a fitness centre, restaurant, and bar for guests to unwind after a day of sightseeing.

Convenient Services
With room service, a 24-hour front desk, and Full English/Irish breakfast available, Sudima Auckland City ensures a hassle-free stay for all guests. Plus, the stunning city views from select rooms add an extra touch of luxury to your experience.

Ready to experience Auckland in style? Book your stay at Sudima Auckland City now!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2046 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
M
maren extended_group de
9
Für eine Nacht perfekt.
Pros:

Wir waren nur eine Nacht dort, aber es war gemütlich und super sauber. Alles gut zu erreichen!!

Cons:

Das Duschgel usw. hätte neutraler sein können. Es waren sehr Männliche Düfte ;)

2026-02-14 via Nuitee
H
Haluteka couple se
7
2026-02-12 via Nuitee
T
Tineka extended_group nz
9
2026-02-12 via Nuitee
F
Fran couple gb
10
Great experience from arrival to departure
Pros:

In a great location, very helpful staff, comfortable beds

Cons:

Meals expensive

2026-02-11 via Nuitee
J
John couple nz
10
Excellent place, well situated for pubs and restaurants
2026-02-11 via Nuitee
I
Inpong solo_traveller au
7
It’s ok
Pros:

Location

Cons:

Hidden charges

2026-02-11 via Nuitee
K
Karen Joy family_with_children nz
8
We had a wonderful and comfortable stay, with great service and a modern atmosphere, and would gladly return.
Pros:

The hotel feels modern and fairly new, with beautifully designed interiors that create a comfortable atmosphere. The breakfast buffet had a simple selection, but everything was fresh and delicious. The staff were very helpful and accommodating, which made our stay even more enjoyable.

Cons:

Parking in Auckland can be challenging. The hotel offers valet parking, which is convenient, but it would be helpful if this were more clearly stated in the property description. The signage for the car park entrance could also be more visible, as it’s easy to miss for first-time visitors, and missing the turn can be inconvenient due to traffic.

2026-02-11 via Nuitee
C
Chur Maori Boi extended_group nz
10
Chur Maori
Pros:

Friendly staff from check in to the Sunset rooftop. Location was great.

Cons:

Restaurant was vegan even though they had a good selection on the menu.

2026-02-10 via Nuitee
T
Tyler couple nz
9
2026-02-10 via Nuitee
D
David couple au
9
Pros:

The location was great room super.comfortable the staff were always ready to help.
We had a last.minute change of accommodation and.found this to.be great value for. Money

Cons:

Nothing

2026-02-09 via Nuitee
H
Heidi extended_group nz
9
Weekend get away.
Pros:

Great location, right in middle of town. staff amazing!
The Robot delivering food and the milk. Very cool.

Cons:

Could do with an espresso. Sending down for milk seemed a bit of a hassel when waiting to make cup of tea.

2026-02-09 via Nuitee
K
Kiara extended_group nz
10
excellent service perfect room best stay
Pros:

The hotel was perfect the area was close to everything and staff were super helpful and let us check in early and check out late

Cons:

honestly nothing was perfect

2026-02-08 via Nuitee
C
Catherine couple nz
10
2026-02-08 via Nuitee
T
Tracy couple gb
10
A great place to stay in central Auckland city.
Pros:

Very well located, friendly and helpful staff, plenty of room and very clean & tidy.

Cons:

All was fine

2026-02-08 via Nuitee
N
Nhung family_with_children vn
9
Pros:

Sach se , linh hoạt , bữa sáng ngon , nhan vien tốt

2026-01-29 via Nuitee
A
Aurora Susana couple cl
10
Pros:

Desayuno

2026-01-29 via Nuitee
J
Jessica solo_traveller au
9
Nice hotel with clean and comfortable rooms.
Pros:

City centre. My room view was of the sky tower which was cool. Room was clean and comfortable and a good size. Went for breakfast at a cafe across the road which was really nice. It’s a pretty solid hotel. Convenient, nice decor, comfortable.

Cons:

I got in late from the airport and wanted a wine but only non alcoholic options after 10pm maybe? It was hard to check because the room phone didn’t work (I told them on checkout). But the QR code for the room service menu did not have alcoholic options.

2026-01-29 via Nuitee
A
Anna couple nz
8
Pros:

Clean and tidy

2026-01-29 via Nuitee
H
Helene solo_traveller nz
10
2026-01-29 via Nuitee
R
Rebbeca couple nz
8
1 night and day
Pros:

Stuff amazing, Location good, good buffet breakfast, very clean and good room size

Cons:

Couldn't feel aircon room gets hot, room service food not very nice specially when paying alot for a pizza that was very tasteless not fresh at all also cold and hard, more options would be great to choose from.

2026-01-28 via Nuitee