The Salisbury Luxury Class

Hotels
Independent
7.8 (18 reviews)
345 Madras St, Christchurch, Canterbury, 8013 , Christchurch , NZ

Facilities

Health or beauty spa nearby
Fireplace in lobby
Free WiFi
Garden
Luggage storage
Designated smoking area
Concierge service
Conference space
Fireplace in lobby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location

Categories

Cleanliness
7.76
Rooms were gorgeous and very clean.
Service
8.23
The staff are very friendly and welcoming.
Location
8.77
Convenient location in the city; centrally located with easy access to the city and sites.
Room Quality
8.22
The hotel is boutique and classy with big rooms.
Amenities
7.75
Had a spa suite which was great; check-in was a breeze.
Value for Money
6.71
Standard quality for this hotel tier.
Food and Beverage
7.26
Breakfast options available.
Overall Experience
7.73
Our stay here was amazing!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:07

Property Description

Indulge in Luxury and Convenience

Unwind in Style: Soak in the beautiful garden views, take advantage of complimentary Wi-Fi, and enjoy the assistance of concierge services.

Fine Dining and Socializing: Delight in delicious meals at the restaurant, grab snacks at the coffee shop, and sip on drinks at the bar/lounge.

Event Space and Comfortable Stays: Benefit from a business center, laundry services, and luggage storage. Enjoy comfortable, individually decorated guestrooms with kitchenettes, Smart TVs, and premium bedding.

Experience luxury and convenience at its best. Book your stay at The Salisbury Luxury Class for a memorable Christchurch getaway.

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 18 reviews
Cleanliness: 7.76
Service: 8.23
Location: 8.77
Room Quality: 8.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 7.26
Overall Experience: 7.73
D
Damith
10
Pros:

Convenient location in the city

2025-10-03 via Nuitee
A
Adam
10
Pros:

2 day stop over in Christchurch was made nice and easy. The hotel is boutique and classy with big rooms. We had a spa suite which was great. Check in was a breeze and had breakfast options too. Centrally located with easy access to the city and sites

2025-09-12 via Nuitee
E
Emily family
10
Pros:

Our stay here was amazing! The staff are very friendly and welcoming, the rooms were gorgeous and very clean, and it was only a short walk into the city. We loved it!

2025-09-04 via Nuitee
L
Lee partner
10
Pros:

Sea view and proximity, restaurants etc close

2025-05-06 via Nuitee
R
Richard family
6
Pros:

A walkable distance from downtown. The room was eccentric, but comfortable.

2025-03-26 via Nuitee
S
Sandra
4
Pros:

I’m afraid the toiletries and amenities were far inferior to many other hotels in the area. For such a high price per night, you should provide much much higher quality.

If you claim to be a luxury hotel, that is what you should provide. Luxury.
What I got was a tiny room, that was not soundproofed in any way, toilet paper like sandpaper, limited television channels (many required personal accounts to access), no freezer, cooker, or washing machine, and cheap toiletries.

Your atrium is lovely, but it does not justify the price per night.

2024-11-30 via Nuitee
K
Kristin
10
Victorian in the East?
Pros:

Really comfy bed. Odd decor. But very pleasant stay.

2024-11-08 via Nuitee
D
Dave
10
Pros:

Terrific, classy and nice and quiet

2024-10-20 via Nuitee
K
kevin
10
Pros:

Convenient location, quiet rooms, Clean and tidy

2024-09-25 via Nuitee
V
Verified traveler
4
Pros:

Not luxury at all. Outdated and not like the images. Staff were very helpful.

2023-08-29 via Nuitee
K
Karen partner
10
Pros:

lovely property, beautiful rooms

2023-02-26 via Nuitee
W
Walter family
2
Pros:

Did not like that they wouldn’t allow cancelation for extraordinary situation.

2023-02-04 via Nuitee
D
Demi family
8
Pros:

It's a great property for families wanting to stay together and offering great space.

2022-05-29 via Nuitee
V
Verified traveler partner
10
Pros:

I like the style of the hotel. Very unique.

2021-05-28 via Nuitee
V
Verified traveler partner
10
Pros:

We thought this hotel was excellent. The room was well thought out. Fabulous amenities and a very comfortable bed. The staff were incredibly helpful and friendly. Thoroughly recommend and will stay again next time we are in Christchurch.

2021-04-29 via Nuitee
F
Fiona self
10
Pros:

This is a great hotel, you feel a little bit fancy and it is in a handy location to central Christchurch. The room was well appointed and the bed soo comfy. Will stay here again

2020-12-15 via Nuitee
S
SN partner
10
Pros:

Our stay here was excellent and we really appreciated all the thoughtful touches in the room. The service was brilliant and we would stay here again.

2020-11-22 via Nuitee
K
Kerry family_with_children
2
Pros:

It look nice . Saud when i booked that there was anytime check in but thay only check in till 10 and tryed to charge me more for late night thay didnt in the end and left room unlocked with key on it with detailed map of how to get in witch was great till we got there at mid night to find gate was locked (lucky we were both small so could crawl under the gate ) room was clean and well presented but bed was so hard i ended up lieing on the concreat floor witch was more comfortable the people were really nice but on top of my room charge thay took a $200.00 security deposit and ensured me it would be back in the next day the next day thay told me it would be back in on monday as it was the weekend i got it back on friday after having to message them about it not happy at all with this place do not recommend to anyone even my worse enemies.

2020-10-22 via Nuitee