OYO Lamphey Hall

Hotels
7.9 (575 reviews)
Upper Lamphey Road, Lamphey , Pembroke , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Garden
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious room
Good amenities
Cons:
Issues with cleanliness
Problems with refund process
Poor breakfast quality
Difficulties with door locks

Categories

Cleanliness
6.54
The presence of a fly in the room and the mention of tobacco smoke indicates issues with cleanliness.
Service
8.51
Some positive comments about communication and helpfulness, but significant issues with refunds and booking management.
Location
9.05
Great location mentioned in various reviews and easy access to nearby places.
Room Quality
8
Spacious room noted, but cold temperatures and issues with bathroom layout affect the score.
Amenities
8.53
Good amenities including WiFi, Sky TV, and parking, though limitations on WiFi in bedrooms.
Value for Money
7.49
Concerns about the refund process and overall negative experiences suggest a lower value perception.
Food and Beverage
7.04
Comments about insipid breakfast and skipping it impact the rating for food and beverage.
Overall Experience
8.01
Mixed sentiments with several negative experiences overall affect this category.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:03

Property Description

Individually Designed Rooms - Experience unique charm and comfort in our individually designed and decorated rooms, each refurbished to a high standard for your ultimate relaxation.

Lively Bistro Bar - Enjoy a vibrant dining experience at our bistro bar, nestled in picturesque mature gardens, offering an excellent lunch and evening menu to tantalize your taste buds.

Convenient Location - Situated on the scenic Tenby-to-Pembroke road, Lamphey Hall provides easy access to the ferry, Texaco, refineries, and a host of tourist attractions for a perfect blend of convenience and leisure.

Book your stay at Lamphey Hall now to indulge in a tranquil country-house retreat with top-notch service and unbeatable hospitality.

Important information:

The hotel does not provide cots, but you can bring your own.

Guests arriving after 21:00 must contact the hotel in advance to ensure that a member of staff is there to check them in. Late check-in is also available outside of standard hours by pre-arrangement.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 575 reviews
Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.01
J
julien couple fr
6
Si on peut pas faire mieux...
Pros:

Le calme et la propreté des lieux. Point.

Cons:

L'accueil? Il n'y en a pas. Le peit dej? Réduit à son minimum. Bref, étape uniquement si necessaire

2026-08-29 via Nuitee
A
Alison couple gb
6
Disappointed
Cons:

Room smelled bought air freshner , no electric sockets to use next to mirror. Breakfast very basic not continental. Carpets frayed and floor uneven , no room tea making facilities ..

2026-08-29 via Nuitee
J
John couple gb
8
2026-08-28 via Nuitee
J
Jillian solo_traveller gb
4
Pros:

Decent location for Pembroke Town, within walking distance 25 mins. Bed was comfortable and sheets and towels clean.

Cons:

Front of hotel looks impressve but doesnt continue inside. Not a manned hotel. You see yourself to your room. No bottles of water available on arrival or in room. Tea and coffee in the main room down stairs. Breakfast was boxed cereals or a quasant so we went out for breakfast. Hotel is in very poor condition. Carpets are old and dirty every floor board upstairs moves when you walk on them, so very noisy. No curtains at the windows, awake with the sunrise. Furniture very old and dark. Pillows were rock hard. (pleased I took my own) Bathroom door was covered in dirty handprints and the light pully was filthy. We stayed just one night (£137) and I feel sorry for those who booked for longer, expecting accommodation more fitting to its grand name "Lamphey Hall Hotel" website photos were very misleading. Very disappointed. Would not return.

2026-08-23 via Nuitee
C
christopher solo_traveller gb
7
pembroke show
2026-08-20 via Nuitee
S
Sameer couple gb
9
Perfect stay on budget.
Pros:

Cute little hotel. V nice location

Cons:

Nothing

2026-08-19 via Nuitee
I
Iestyn couple gb
8
Super comfortable, clean, a little quirky and amazing location in the heart of Pembrokeshire. 🏴󠁧󠁢󠁷󠁬󠁳󠁿
Pros:

It was a quirky but lovely place to stay and the location is central to amazing beaches in Pembrokeshire. Pembroke town itself was less than 2 miles away. We were allocated a very, very big and spacious room that was clean, had an en suite bathroom and satellite tv. The bed and linen were super comfortable. Coffee and tea facilities were located in the dining room and are available to all guests. This place operates more like an AirB&B than a hotel or guesthouse, which suited us fine. We met the general manager of the place who is a friendly bloke.

Cons:

For the price we paid, there was nothing we disliked about this place. The continental breakfast is basic but it was more than enough for what we needed so no complaints at all. We enjoyed having our breakfast on the table and chairs located outside in the large beautiful garden at the front of the building.

2026-08-17 via Nuitee
P
Patrizia extended_group it
7
Pros:

Camere silenziose e pulite.

Cons:

Abbiamo prenotato due camere. Una molto ampia senza particolari problematiche. La seconda troppo piccola, con assenza di spazio per camminare e per aprire una valigia, scalini per scendere in camera e per accedere al bagno. Decisamente troppo piccola. Colazione scarsa.

2026-08-17 via Nuitee
M
Marchand couple gb
8
Lovely people, great room
Pros:

Beautiful clean and quiet

Cons:

The breakfast was not freshly cooked. It was just a couple of cereal packets fruits, and coffee.

2026-08-15 via Nuitee
G
Giulia couple it
7
Ok
Pros:

Tutto sommato pulito. Prodotti confezionati per colazione ma buoni.

Cons:

La struttura appare un po’ vetusta con diversi aspetti che potrebbero essere facilmente migliorati pur mantenendo lo stile del palazzo. Prezzo pagato decisamente troppo alto.

2026-08-15 via Nuitee
A
Andrew solo_traveller gb
8
2026-08-15 via Nuitee
S
Sarah solo_traveller gb
8
Great stay in Lamphey.
Pros:

Great location for beaches and walks.
Very comfy beds and clean rooms.
Helpful staff.

Cons:

The breakfast was a little basic.

2026-08-14 via Nuitee
V
Victoria solo_traveller gb
8
2026-08-14 via Nuitee
A
Ann solo_traveller gb
8
Pros:

Location

Cons:

Very confusing on arrival.

2026-08-13 via Nuitee
C
Cecilia couple it
10
2026-08-13 via Nuitee
M
Mark couple gb
6
If you like puzzles, you'll love Lamphey Hall
Pros:

Although the only time you will see staff is at breakfast, the one person who was there was very friendly and helpful. Breakfast was quite adequate for continental.

Cons:

Very ambiguous instructions for checking in - you MUST have a mobile phone as there are no staff onsite. Security concerns overnight for the same reason. No hot drink facilities in our room, but you can go downstairs for this. Main issue for us was that the bed mattress was too spongy. Everything else we'd have put up with for a three star hotel.

2026-08-12 via Nuitee
P
Philippe solo_traveller fr
5
Grosse déception, je ne recommande pas cet établissement.
Pros:

Lieu et emplacement corrects

Cons:

Lorsque je suis arrivé, à 14h30, dans le créneau de réception, il n’y avait personne al’accueuil. Le code de la porte d’entrée ne fonctionnait pas. Une feuille indiquait un téléphone à joindre. Une personne s’est déplacée au bout d’une demi heure. Entre temps, un couple de clients m’a ouvert. La TV ne fonctionnait pas. Ce n’est qu’à 19h00 que le propriétaire s’est déplacé. Il a tenté de réglé le problème de la TV sans succès. Il est reparti sans présenter d’excuses. Il a envoyé un message dans l’heure suivante en s’excusant. Le lendemain matin petit déjeuner très basique, rien de chaud. Grosse déception. Je ne recommande pas.

2026-08-10 via Nuitee
J
John solo_traveller ie
8
2026-08-09 via Nuitee
C
Catherine couple gb
9
2026-08-07 via Nuitee
C
Chris extended_group gb
9
2026-08-07 via Nuitee