OYO Lamphey Hall

Hotels
OYO Rooms
7.9 (513 reviews)
Upper Lamphey Road, Lamphey , Pembroke , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious room
Good amenities
Cons:
Issues with cleanliness
Problems with refund process
Poor breakfast quality
Difficulties with door locks

Categories

Cleanliness
6.54
The presence of a fly in the room and the mention of tobacco smoke indicates issues with cleanliness.
Service
8.51
Some positive comments about communication and helpfulness, but significant issues with refunds and booking management.
Location
9.05
Great location mentioned in various reviews and easy access to nearby places.
Room Quality
8
Spacious room noted, but cold temperatures and issues with bathroom layout affect the score.
Amenities
8.53
Good amenities including WiFi, Sky TV, and parking, though limitations on WiFi in bedrooms.
Value for Money
7.49
Concerns about the refund process and overall negative experiences suggest a lower value perception.
Food and Beverage
7.04
Comments about insipid breakfast and skipping it impact the rating for food and beverage.
Overall Experience
8.01
Mixed sentiments with several negative experiences overall affect this category.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:03

Property Description

Individually Designed Rooms - Experience unique charm and comfort in our individually designed and decorated rooms, each refurbished to a high standard for your ultimate relaxation.

Lively Bistro Bar - Enjoy a vibrant dining experience at our bistro bar, nestled in picturesque mature gardens, offering an excellent lunch and evening menu to tantalize your taste buds.

Convenient Location - Situated on the scenic Tenby-to-Pembroke road, Lamphey Hall provides easy access to the ferry, Texaco, refineries, and a host of tourist attractions for a perfect blend of convenience and leisure.

Book your stay at Lamphey Hall now to indulge in a tranquil country-house retreat with top-notch service and unbeatable hospitality.

Important information:

The hotel does not provide cots, but you can bring your own.

Guests arriving after 21:00 must contact the hotel in advance to ensure that a member of staff is there to check them in. Late check-in is also available outside of standard hours by pre-arrangement.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 513 reviews
Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.01
I
Ian Royall solo_traveller gb
10
2026-05-20 via Nuitee
C
CHARMAINE couple gb
5
Disappointing - the description did not match reality.
Pros:

The room was comfortable & spacious. Good quality linen & towels, and a good tv.

Cons:

The room had a bath with a hand-held shower - not ideal for us older guests. There was no bar or restaurant, despite the listing saying there was. We were only informed of this once we had paid for the room - we wouldn’t have chosen this hotel had we known. Our booking was for a Sunday - it would have been useful to know there was nowhere in Lamphey or the sister pub to the hotel, that would be serving food after 4pm, which meant driving to find somewhere. The included breakfast was cereal, yogurt, fruit & toast, which was all self-service. There were no staff on-site - communication was via text.

2026-05-19 via Nuitee
M
Mariola solo_traveller gb
9
2026-05-18 via Nuitee
A
Andrew solo_traveller gb
6
Pros:

New owner v chatty at bfast
Obviously what was once a hotel is now coded entry and self service bfast
After long days cycling and nite in Tenby the lounge was v comfortable like having house to myself
Plenty nibbles in lounge and bar fridge and comfy bed
Perfect for cycling Pembrokeshire and no parking problems of Tenby
Chatted to new owner and suggested they put bike storage and bike battery charging point and advertised in cycling websites CTC etc
Wud make a great cycling center location with a bit of thought
The new owner has another hotel in Tenby and pub closed by
Very interesting chap

Cons:

On going building work scrapping old paint off gable end with lots of flaked paint left on ground next to garden chairs and table
Empty rear of building once a restaurant now awaiting new tenants for Italian restaurant
Once it's up and running it ll be great
Will be interesting to return and see what the new owner can achieve in the current high fuel people not travelling situation

2026-05-11 via Nuitee
S
samanthini solo_traveller gb
10
Pros:

Friendly staff and the location is superb and closer to all the beaches

Cons:

Everything is perfect

2026-05-09 via Nuitee
D
Denise couple gb
7
A reasonably priced, pleasant stay
Pros:

The room was large and the bed was comfortable. A quiet, clean, well equipped room in a good location for us. The continental breakfast was very nice.

Cons:

It was a little shabby.

2026-05-06 via Nuitee
E
Eric couple gb
8
A pleasant place for a short stay
Pros:

It was quiet at night.

Cons:

Undergoing building work so no restaurant. When the new bar is finished it will be very good I feel sure.

2026-05-04 via Nuitee
D
David solo_traveller es
8
2026-05-03 via Nuitee
A
Antony solo_traveller au
8
2026-05-01 via Nuitee
J
Joe couple gb
6
Nice easy get away
Pros:

The room was a generous size and bed was comfortable. Sky tv in the room was a nice touch (when it worked). Breakfast, although nothing fancy, was well stocked and complimentary. Location was a good base if you are able to drive to explore more of Pembrokeshire

Cons:

The WiFi connection in the room was terrible (which meant that the sky tv also didn’t work great the whole time). When we arrived, in one of the bed side tables were a pair of socks and men’s boxer shorts. Made me question the cleanliness of everything else (although the rest of the room did seem pretty clean)

2026-04-10 via Nuitee
A
Ann couple gb
9
Visiting family, would stop here again
Pros:

Spacious rooms, comfortable beds and beautifully decorated in keeping with the house

Cons:

Couldn’t find anything wrong with it

2026-04-08 via Nuitee
F
Fiona solo_traveller gb
8
Excellent
Pros:

Ease of check in

Cons:

Would of preferred information prior to booking regarding breakfast options.

2026-04-05 via Nuitee
O
Owen solo_traveller gb
5
Very mediocre and wouldn’t recommend to anyone
Pros:

Lounge spacious and comfortable

Cons:

Soulless no human contact and quite run down in places
Breakfast was poor with little fresh milk, crockery and damp cereal

2026-04-05 via Nuitee
S
SIAN couple gb
8
2026-04-01 via Nuitee
H
hilary couple gb
4
Pros:

Phone call with receptionist prior to arrival after we got text message to say your key was in the bedroom door and this is the code to get in the front door, and you are on the first floor, no lift! We requested the ground floor as we can not climb stairs. Ground floor was arranged via phone by Niamh, who was very helpful re this, but when we arrived, it just was not an acceptable room, and we left and went onto Pembroke.

Cons:

Carpark was not easy to drive into, and it was empty, not one car. There was a fusty smell in building/hallway, the booking-in system was via key code front door, felt like air bnb stay rather than hotel. There was no bistro, bar, or restaurant. In fact, we thought it was closed or we were in the wrong place. There are no great steps to entrance from carpark.

Also, the outside area was poor, and paving was in need of repair as cement had come away and was lying on top of paving, which you could easily trip over. Really disappointed by this hotel. The first time this has happened with booking.com stay, and we travel and book often.

2026-03-30 via Nuitee
D
Dave couple gb
8
Pros:

Peaceful and quite.

Cons:

Not applicable

2026-03-28 via Nuitee
E
Egbert couple nl
1
2026-03-11 via Nuitee
I
ian solo_traveller gb
7
2026-03-05 via Nuitee
G
Grzegorz solo_traveller pl
10
2026-03-04 via Nuitee
H
Hilary couple gb
9
Pros:

THE HUGE CAR PARK. THE VIEW OF THE CHURCH. THE ROOM AND THE FACILITIES INSIDE. TEA, COFFEE AND BISCUITS. THE COFFEE LOUNG AND DINING AREA. THE CHOICES FOR CONTINENTAL BREAKFAST. THE FACT IT WAS CLOSE TO THE CHURCH AND CHURCH HALL.

Cons:

A CONCERN FOR THE FISH IN THE POND AS THE WEATHER WAS SNOWY AND ICY.

2026-02-12 via Nuitee