Merkezi Saray

Hotels
8.7 (95 reviews)
96 Calle 4 calle 4 # 6-46 , Villavieja , co

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.7
Room cleanliness was noted to have some issues, such as dust and hair.
Service
9.2
Guests praised the staff's friendliness and helpfulness.
Location
9.2
Central location with easy access to restaurants and bus services.
Room Quality
8.7
Rooms comfortable and well-equipped, though some mentioned hard beds.
Amenities
8.7
Basic amenities were available, with a focus on comfort.
Value for Money
8.7
Guests felt they received good value considering the location and service.
Food and Beverage
8.7
Not explicitly mentioned, but nearby restaurants provided good dining options.
Overall Experience
8.7
Positive experiences dominate, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:54

Property Description

Luxurious Family Accommodation:
Merkezi Saray offers a luxurious stay in Villavieja with spacious family rooms equipped with modern amenities like a TV and free WiFi. Some rooms even provide stunning city views for a memorable experience.

Convenient Services:
The 24-hour front desk staff, fluent in English and Spanish, are dedicated to assisting guests with planning their stay, ensuring a hassle-free and enjoyable visit.

Ideal Location:
Situated just 35 km from Benito Salas Airport, Merkezi Saray provides easy access for travelers, making it a convenient choice for your next stay in Villavieja.

Book now for an unforgettable experience at Merkezi Saray!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NVA

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

8.7
Based on 95 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
V
VINCENZO • couple • it
9
2026-03-12 • via Nuitee
V
VINCENZO • couple • it
9
2026-03-12 • via Nuitee
S
steijn • extended_group • nl
9
2026-03-08 • via Nuitee
C
carmen • extended_group • es
8
Los dueños muy amables; el alojamiento correcto
Pros:

Los dueños muy amables y nos ayudaron en todo lo que necesitamos; camas cómodas

Cons:

Todo estuvo muy bien

2026-03-07 • via Nuitee
A
Anouck • couple • be
9
Pros:

Excellent qualité-prix et propriétaires vraiment adorables.

2026-03-04 • via Nuitee
G
garcia • family_with_children • co
5
Cons:

Hace demasiado calor

2026-02-28 • via Nuitee
M
Maxime • family_with_children • fr
8
Pros:

Les hôtes sont gentils, nous ont orienté vers un tuktuk pour le désert.

Connexion wifi ok, eau froide pour la douche. Il vaut mieux une chambre qui ne donne pas sur la route car bruyant.

Cons:

Lit aurait pu être mieux, seulement des planches de bois posées mais ça l’a fait.

2026-02-24 • via Nuitee
P
Perez • family_with_children • co
10
2026-01-24 • via Nuitee
M
michael steven • couple • co
10
Muy recomendable
Pros:

Excelente atención, las instalaciones súper cómodas, muy buena ventilación y tiene parqueadero.

2026-01-20 • via Nuitee
F
Fabio • family_with_children • ch
10
Un buen lugar para pasar la noche
Pros:

Habitación grande, personal muy amable.

2026-01-19 • via Nuitee
S
Serge • family_with_children • fr
10
Pros:

La gentillesse des propriétaires et leur aide pour avoir un guide pour le désert de tatacoa

2026-01-18 • via Nuitee
M
Martine • family_with_children • be
7
Goed voor als je basic en goedkoop wil
Pros:

De vriendelijkheid en hulpaardigheid van de eigenaars. Goede airco

Cons:

Waren vergeten de kamer volledig proper te maken. Missen is menselijk. Mooi is het niet maar de prijs is ook laag

2026-01-14 • via Nuitee
B
Beziat • extended_group • co
7
Agréable
Pros:

Chambre spacieuse et lits assez confortables. Ventilateurs très appréciés. Excellent emplacement, proche du centre ville. Responsables de l'hôtel étaient très gentils et serviables !

Cons:

Salle de bain trop petite avec une vasque minuscule. Le ménage aurait pu être mieux fait. Et certaines prises électriques ne fonctionnaient pas bien pour recharger les appareils électroniques.

2026-01-09 • via Nuitee
J
Julian Peláez • family_with_children • co
8
Pros:

La relación calidad precio, se ajustó a lo que buscaba para una noche.

2026-01-08 • via Nuitee
A
Andrea • extended_group • co
10
Gracias
2025-12-30 • via Nuitee
A
Alice • couple • gb
10
Pros:

We stayed for 1 night before heading into the desert and it was perfect for what we needed. Lovely staff!

2025-11-26 • via Nuitee
A
Alice • couple • gb
10
Pros:

Stayed here for one night before heading to Neiva and it was exactly what we needed. Great central location

2025-11-26 • via Nuitee
A
Anna • solo_traveller • ch
10
Pros:

Eine sehr nette, entspannte und hilfsbereite Familie. Ich kann kaum spanisch, zum Glück konnte ihr Sohn aushelfen. Alle drei sind sehr nett.
Sie haben auch eine englischsprachige Tour für den nächsten Tag für mich organisiert (180k alleine, aber total gut).
Das Zimmer war total sauber und gross. Zudem gibt es jedem Stockwerk einen Balkon zur gemeinsamen Nutzung auf dem man auch rauchen kann. Das Wasser in der Dusche war nicht sehr warm, allerdings ist es draußen heiß genug, um das erfrischend zu finden.
Ich hatte auch ein Fenster im Zimmer und damit Tageslicht. Die Betten waren recht hart, was ich allerdings mag.
Die Lage ist super gut: max 5 min vom zentralen Platz entfernt, wo auch die Busse fahren. Viele Restaurants in der Nähe (auch mit vegetarische und veganen Angeboten) und eine Tienda direkt gegenüber.
Muchas gracias!

2025-11-21 • via Nuitee
D
Diego • family_with_children • co
9
2025-11-19 • via Nuitee
M
Marly Tatiana • family_with_children • co
10
2025-11-18 • via Nuitee