Hotel Reina del Mar By Dorado

Hotels
8.6 (172 reviews)
Cocoplum Bay Sandy Ground , San Andrés , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Tour desk
Adult only
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Small Rooms
Slow Service

Categories

Cleanliness
8.43
Comments suggest that cleanliness needs improvement, especially concerning restaurant service.
Service
9.4
Javier and the staff were highlighted as exceptional, providing a welcoming experience.
Location
9.44
The location was praised for its proximity to the beach and its overall tranquility.
Room Quality
7.39
Multiple reviews mentioned that the rooms are very small and not as pictured.
Amenities
8.92
Basic services were noted, but complaints regarding slow restaurant service were present.
Value for Money
8.38
Some reviewers felt that the cost did not match the quality of the accommodations.
Food and Beverage
7.93
Food quality and presentation were rated poorly by some guests.
Overall Experience
8.9
Despite some issues, many guests enjoyed their stay and praised the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:02

Property Description

Stunning Sea Views and Modern Comforts

Luxurious Accommodations: Hotel Reina del Mar By Dorado offers air-conditioned rooms with balconies and sea views, providing a perfect blend of comfort and aesthetics. Each room is equipped with a flat-screen TV and free toiletries for a relaxing stay.

Convenient Amenities: Guests can enjoy the sun terrace overlooking the ocean or seek assistance from the 24-hour front desk for any needs during their stay. The hotel's garden adds a touch of tranquility to the surroundings, creating a peaceful retreat for visitors.

Ideal Location: Situated near popular beaches like Playa Decameron Marazul and Cocoplum Bay Beach, as well as key attractions, this hotel is the perfect choice for travelers seeking both relaxation and exploration in San Andrés. Book your stay at Hotel Reina del Mar By Dorado for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ADZ

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 172 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
T
Tovar • couple • co
10
Romántico Descanso, total.
Pros:

Las instalaciones espectaculares primera línea de playa, la habitación es estrecha, porque es construida dentro de un contenedor de 20 pies. Buena distribución, el paño tiene una ducha. Demasiado pequeña pero en lugar y las personas los supera todo

Cons:

El baño de las habitaciones, pero hay unas duchas afuera muy buenas.

2026-03-29 • via Nuitee
J
Johannes • couple • at
8
2026-03-27 • via Nuitee
X
Ximena • couple • mx
10
Tranquilidad
Pros:

La comida deliciosa y la amabilidad de todo el staff :) Disfrutamos mucho.

Cons:

Todo divino pero veo que el precio es significativamente elevado para lo que es. De todas formas es un lugar muy lindo, me imagino que el mejor de toda la isla.

2026-03-26 • via Nuitee
C
Carlos Andrés • couple • co
8
Buena opción para desconectarse
Pros:

La ubicación, las instalaciones, el personal y el desayuno

Cons:

Las almohadas son muy altas, cuesta poder descansar, lo platos de la carta podrían mejorar en las porciones

2026-03-24 • via Nuitee
J
Juliana • couple • co
6
Pros:

Que está lejos de caos

Cons:

Que los baños son muy estrechos y la ducha es muy pequeña

2026-03-23 • via Nuitee
I
IBARRA MAPAllO • couple • co
10
2026-03-19 • via Nuitee
P
Paul • extended_group • pa
9
lugar de tranquilidad y relax
Pros:

El desayuno es muy bueno y la carta tiene suficiente opciones. El personal es muy gentil y amable. La terraza tiene linda vista sobre el mar. El patio y la playa que pertenece al hotel esta bien mantenido. La terraza en frente del cuarto tiene 2 sillas y una mesita.

Cons:

Los cuartos son muy pequeños porque son contenedores convertido en un cuarto. No hay suficiente lugar para guardar las cosas y falta ganchos o soportes en la pared y la ducha.
La playa general esta cubierta con mucha alga. Durante los 5 días no ví que se limpie la playa. En frente del hotel no se puede nadar.

2026-03-14 • via Nuitee
H
hernandez plascencia • solo_traveller • mx
10
2026-03-12 • via Nuitee
G
GRAZIELA • family_with_children • br
10
2026-03-09 • via Nuitee
D
Daniela • solo_traveller • co
10
Pros:

La cercanía al mar, la tranquilidad y calidez del personal. La receocionista de cabello claro y ojos verdes, fue supremamente amable! Se merece su felicitación.

2026-03-08 • via Nuitee
P
Pablo • couple • cl
10
¡Comodidad, relax y sabor a tu alcance!
Pros:

El desayuno y en general el restaurante. Rico y delicioso.
La atención del equipo fue extraordinaria!!!

Cons:

A veces ponían música en la playa muy fuerte, la idea es descansar y a veces se excedían!!

2026-03-05 • via Nuitee
S
Sophia • solo_traveller • ch
6
Pros:

Die Lage ist super schön direkt am Meer gelegen. Das Hotelpersonal an der Rezeption war freundlich und hilfsbereit.

Cons:

Die Zimmer sind bescheiden eingerichtet. Man hatte nie warmes Wasser und muss ständig kalt duschen. Das Housekeeping war eine Katastrophe - das Zimmer wurde kaum geputzt, ich hatte Flecken auf den Kissen und mir wurden die Airpods vom Personal zuerst gestohlen, dann aber wieder rausgerückt.

2026-03-04 • via Nuitee
S
Stephan • solo_traveller • co
7
super location but facilities should be better maintained
Pros:

Close to the sea, beautiful beach!

Cons:

Facilities are super small, containers that serve as rooms are suffering from salt corrosion, painting is getting loose

2026-02-24 • via Nuitee
N
Nevin • couple • us
7
Mediocre
Pros:

Location

Cons:

Dirty beach. Didn’t swim one day out of the 8 days reserved.
Told 3 different staff members drain in shower didn’t drain and water on floor. Unanswered to resolution. Found out morning leaving that we could have visited franchise hotels and beaches with no problem, however never mentioned 8 days prior. Won’t stay again.

2026-02-14 • via Nuitee
P
Pablo Gastón • couple • ar
10
Pros:

Excelente!!! Personal super amable.

Cons:

Nada

2026-02-13 • via Nuitee
S
Sabrina • couple • ar
3
Hay lugares mejores por el mismo precio, incluso menos.
Pros:

La salida al mar, las 6 opciones de desayuno y la cama.

Cons:

El olor en la habitación. La cama con pelos. Las toallas. La música y el volumen alto. Las empleadas del restaurante y su mirada despectiva. Parecía que ellas me hacían el favor de dejarme alojar ahi. Una me tomó el pedido rápido y de manera poco amable porque quería hablar con un muchacho. Cuantas de restaurante confusa.

2026-02-08 • via Nuitee
J
Jeroen • couple • nl
10
Pros:

Ligging

Cons:

Douche

2026-01-28 • via Nuitee
V
Volker • couple • de
8
2026-01-28 • via Nuitee
L
Leo • solo_traveller • cr
10
A really relaxing beach stay
Pros:

Really pretty and right by the beach. Also, the staff were very helpful and friendly with arranging a golf cart for the day.

Cons:

Nothing

2026-01-27 • via Nuitee
N
Nicolas • couple • co
10
2026-01-25 • via Nuitee