Hotel Reina del Mar By Dorado

Hotels
8.6 (168 reviews)
Cocoplum Bay Sandy Ground , San Andrés , co

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Tour desk
Adult only
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Small Rooms
Slow Service

Categories

Cleanliness
8.43
Comments suggest that cleanliness needs improvement, especially concerning restaurant service.
Service
9.4
Javier and the staff were highlighted as exceptional, providing a welcoming experience.
Location
9.44
The location was praised for its proximity to the beach and its overall tranquility.
Room Quality
7.39
Multiple reviews mentioned that the rooms are very small and not as pictured.
Amenities
8.92
Basic services were noted, but complaints regarding slow restaurant service were present.
Value for Money
8.38
Some reviewers felt that the cost did not match the quality of the accommodations.
Food and Beverage
7.93
Food quality and presentation were rated poorly by some guests.
Overall Experience
8.9
Despite some issues, many guests enjoyed their stay and praised the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:02

Property Description

Stunning Sea Views and Modern Comforts

Luxurious Accommodations: Hotel Reina del Mar By Dorado offers air-conditioned rooms with balconies and sea views, providing a perfect blend of comfort and aesthetics. Each room is equipped with a flat-screen TV and free toiletries for a relaxing stay.

Convenient Amenities: Guests can enjoy the sun terrace overlooking the ocean or seek assistance from the 24-hour front desk for any needs during their stay. The hotel's garden adds a touch of tranquility to the surroundings, creating a peaceful retreat for visitors.

Ideal Location: Situated near popular beaches like Playa Decameron Marazul and Cocoplum Bay Beach, as well as key attractions, this hotel is the perfect choice for travelers seeking both relaxation and exploration in San Andrés. Book your stay at Hotel Reina del Mar By Dorado for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ADZ

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 168 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
N
Nevin couple us
7
Mediocre
Pros:

Location

Cons:

Dirty beach. Didn’t swim one day out of the 8 days reserved.
Told 3 different staff members drain in shower didn’t drain and water on floor. Unanswered to resolution. Found out morning leaving that we could have visited franchise hotels and beaches with no problem, however never mentioned 8 days prior. Won’t stay again.

2026-02-14 via Nuitee
P
Pablo Gastón couple ar
10
Pros:

Excelente!!! Personal super amable.

Cons:

Nada

2026-02-13 via Nuitee
S
Sabrina couple ar
3
Hay lugares mejores por el mismo precio, incluso menos.
Pros:

La salida al mar, las 6 opciones de desayuno y la cama.

Cons:

El olor en la habitación. La cama con pelos. Las toallas. La música y el volumen alto. Las empleadas del restaurante y su mirada despectiva. Parecía que ellas me hacían el favor de dejarme alojar ahi. Una me tomó el pedido rápido y de manera poco amable porque quería hablar con un muchacho. Cuantas de restaurante confusa.

2026-02-08 via Nuitee
V
Volker couple de
8
2026-01-28 via Nuitee
J
Jeroen couple nl
10
Pros:

Ligging

Cons:

Douche

2026-01-28 via Nuitee
L
Leo solo_traveller cr
10
A really relaxing beach stay
Pros:

Really pretty and right by the beach. Also, the staff were very helpful and friendly with arranging a golf cart for the day.

Cons:

Nothing

2026-01-27 via Nuitee
N
Nicolas couple co
10
2026-01-25 via Nuitee
R
Roxana Luzmila couple pe
10
Me encantó !!!
Pros:

La atención y el lugar super lindo

Cons:

Hubo falla del agua caliente pero todo bien

2026-01-21 via Nuitee
D
Désanka extended_group bo
5
Pros:

No es lo que se aprecia en las fotos es más para personas reducidas. El espacio es bien pequeño

Cons:

Muy pequeño los espacios

2026-01-20 via Nuitee
J
Juan Sebastian couple co
8
Pros:

la playa justo en frente

Cons:

el tamaño de la ducha y el pasillo de la habitación

2026-01-20 via Nuitee
M
Margaret family_with_children mx
9
Lindisimo lugar
Pros:

El lugar es muy bonito y queda en la playa. La comida muy rica. Todo super bien.

2026-01-19 via Nuitee
A
Adrian extended_group au
10
Absolutely loved it
Pros:

The people there were exceptional. The service was amazing and they made you feel at home

Cons:

Nothing

2026-01-19 via Nuitee
M
Michael couple nz
10
Unreal honeymoon spot in Colombia with white sand beaches and nice cabins, food was excellent.
Pros:

Amazing location right on the beach with nice cabins. Food was excellent and staff very accommodating the exclusivity of beach for guests is an amazing feature.

Cons:

Just the fitted bed sheet seemed to come off all the time maybe too small for the size of bed. Minor didn’t affect our stay

2026-01-16 via Nuitee
P
paola family_with_children co
10
Tranquilidad
Pros:

la ubicación y la atención

2026-01-15 via Nuitee
C
Catalina couple au
8
Very nice location! The people service was good.
Pros:

Beachfront amazing!
The rooms are little but the bed is comfy. It gets a little humid inside. The customer service is nice.
Food is regular but there are some restaurants around.

Cons:

Food

2026-01-10 via Nuitee
L
LUISA couple fr
8
2026-01-08 via Nuitee
S
Stefano couple pa
10
Isola bellissima
Pros:

Le piccole abitazioni sono situate direttamente sulla spiaggia più incantevole dell'isola, dove l'acqua cristallina conquista chiunque. Le camere sono pulite, il personale cordiale e Abviel, il tuttofare, si distingue per la sua disponibilità e straordinaria gentilezza. Il Capodanno è stato festeggiato con allegria, accompagnato da buona musica e intrattenimento piacevole. Le escursioni all’acquario sono state gestite in maniera impeccabile dalla reception. La colazione è discreta e, per pranzo o cena, si può scegliere tra i deliziosi ristorantini sulla spiaggia oppure, con appena 10 dollari, raggiungere il centro cittadino, ricco di vita e musica vibrante.

Cons:

La colazione potrebbe migliorare

2026-01-06 via Nuitee
D
Diana couple co
10
Pros:

Playa preciosa comida rica!!

2026-01-04 via Nuitee
E
Echeverria Jarava couple cl
9
2025-12-18 via Nuitee
M
Menno couple nl
9
Toplocatie aan het strand!
Pros:

Locatie briljant. Aan het strand met ligbedjes,sfeervolle plek. Personeel erg vriendelijk en restaurant is prima. De units zijn ok. Klein maar genoeg ruimte om te slapen. Airco en wifi aanwezig. San Andres is zeker de moeite waard voor een bezoek.

Cons:

De units kunnen een upgrade / opknapbeurtje gebruiken. Tip: neem oordopjes mee. Zoals overal in Colombia kan het best luidruchtig worden ‘s nachts (vooral in het weekend).

2025-12-17 via Nuitee