Four Points Flex by Sheraton Copenhagen Arena

Hotels
Marriott
8.4 (217 reviews)
Ørestads boulevard 124, Copenhagen, Sealand, 2300 , Copenhagen , DK

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Limited amenities
Disappointing breakfast quality

Categories

Cleanliness
8.24
Several guests noted cleanliness issues, including minimal amenities in the room.
Service
8.71
Service was generally friendly, but some guests felt the staff could be more flexible during check-in.
Location
9.75
The hotel is well-located near public transportation and events, making it highly convenient for guests.
Room Quality
8.2
Some complaints regarding room size and comfort, particularly about bed configurations.
Amenities
7.23
Limited amenities; guests were disappointed with the lack of basic offerings such as room service and coffee.
Value for Money
9.19
Value perceived as acceptable given the location but hindered by amenities offered.
Food and Beverage
6.74
Significant disappointment with breakfast quality and selection, particularly lacking advertised items.
Overall Experience
9.11
Experience was generally positive but affected by some shortcomings in service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:26

Property Description

Discover a perfect blend of comfort and convenience at Four Points Flex by Sheraton Copenhagen Arena, ideally located near the Royal Arena.

Recreational Opportunities
Stay active with our 24-hour fitness center, and unwind in our lively bar/lounge where you can enjoy refreshing drinks and light bites from our snack bar/deli. Whether you're here for business or leisure, every moment is catered for.

Modern Guestrooms
Relax in one of our 211 stylish guestrooms, each featuring Smart televisions, rainfall showerheads, and blackout curtains for a peaceful night's sleep. Experience daily housekeeping that ensures your comfort.

Prime Location
Enjoy easy access to iconic attractions, including Bella Center and Tivoli Gardens, with Copenhagen Airport just a short distance away. Explore vibrant shopping and entertainment hotspots nearby for a truly enriching stay.

Book your escape today at Four Points Flex by Sheraton Copenhagen Arena!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 217 reviews
Cleanliness: 8.24
Service: 8.71
Location: 9.75
Room Quality: 8.2
Amenities: 7.23
Value for Money: 9.19
Food and Beverage: 6.74
Overall Experience: 9.11
S
Sankar
2
Pros:

I booked king size room and got 2 single bed room. Room had 3 USB ports, none worked, same with my friend who stayed sametime. I had to get a socket to charge my phones and headphones.
Room wall was dirty and full of stain. I left a do not disturb sign outside and my room was cleaned which i didnt want

Overall very bad and cant imagine how they got 8.6 rating!!!@

2025-10-11 via Nuitee
L
Lotte Elmer
6
Pros:

Rent værelse, god plads. Parkeringsmuligheder til billige penge i p hus. Tæt på koncert i royal arena

2025-10-08 via Nuitee
J
Jorgen
8
Pros:

Nära flygplatsen

2025-10-05 via Nuitee
L
Lene
8
God beliggenhed
Pros:

God beliggenhed ift by, Royal Arena, Lufthavn og metro

2025-10-04 via Nuitee
K
Kevin
6
Pros:

Close to the metro and train stations so it's easy to get downtown and to the airport.

The rooms are very spartan, not even including a coffee maker or kettle, let alone a fridge. No carpeting in the room or fan in the bathroom to clear steam. Shower has a draw curtain as the backing and is so small I was always touching at least one wall/surface with my arms or back (I'm not a large person).

Window opens about 3 inches (7.5 cm) to let in air and there is a small oscillating fan in the room.

Bed was comfortable.

Some specks of paper were on the bathroom floor when I arrived, otherwise room was clean.

No iron in room. Have to request from front desk and use the lone ironing board that is zip tied to the radiator piping in the basement, complete with burn marks from previous guests. No good place to hang clothes there.

Did not use housekeeping so can't comment on quality there.

2025-10-02 via Nuitee
M
Martin
6
Pros:

All good

2025-09-30 via Nuitee
C
Charlotte
10
Pros:

Super hotel close to Fields and Royal Arena. Nice rooms and very friendly service ;_)

2025-09-29 via Nuitee
M
Maria
8
Godt hotel ved oplevelser i Royal arena
Pros:

Ligger perfekt i forhold til Royal Arena - kedelig morgenmad.

2025-09-29 via Nuitee
K
Kenneth
6
Pros:

Et plane hotel
Det der skal være på et værelse men mangler lige f.eks. kaffe, el kedel ....
kun plads til 2 enkeltsenge og på trods af beliggenhed dvs ikke vinduesparti som kunne give lidt udsigt
Det hele absolut fint nok og heller ikke mere

2025-09-28 via Nuitee
L
Lene
8
Pros:

Nemt og godt

2025-09-25 via Nuitee
I
Ia
8
Lækkert hotel, morgenmaden var SÅ skuffende
Pros:

Alt var faktisk rigtig fint og lækkert, på nær morgenmad. Vi havde været til koncert aftenen før, og vi havde snakket om hvor lækkert det ville være med æg, bacon og et par brunch pølser som var afbilledet på plakaten i elevatoren..
MEN der var ingen bacon eller brunch pølser, de små omeletter var seje og kolde, og der manglede frugt. Jeg spurgte personalet efter det, men de sagde at det var ikke en del af morgenmaden - på trods af at jeg kunne dufte, duften af bacon fra køkkenet da jeg gik forbi

2025-09-24 via Nuitee
C
Christian
10
Pros:

Okay

2025-09-22 via Nuitee
M
Maria
10
Pros:

allt var toppen

2025-09-22 via Nuitee
C
cilla
6
Pros:

I bokningen stod det kingsize säng men vi hade två enkel sängar
Betalade 500 mer för rummet än våra vänner och skillnaden var att vi hade mer plats framför sängarna
Fick ett rum på plan 1 och det var väldigt lyhört på morgonen , då det hördes en massa skrapande och dunsar. Troligen från restaurangen under .

2025-09-21 via Nuitee
P
Pethra
10
Kaos vid morgonmad
Pros:

Fanns inget på rummet mer än tvål och 2 pappmuggar. Varmt i rummet, hade vi fönstret öppet var det som vi bodde på vägen. Kaos vid frukosten med köer. Nära till arenan, dåligt utbud på mat i närområdet. Trevlig personal

2025-09-21 via Nuitee
C
Cynthia partner
4
Pros:

this hotel had absolutely no amenities… There was no room service. There was no ability to get drinks or any other kind and the cleaning service was not good. although we stayed at the hotel for convenience as it was directly next to the arena and we were going to a concert that part was very convenient and it was very close to the mall and public transportation, which was very nice but the hotel itself I did not care for. you could not even get coffee in the hotel without having to pay for it. It was just not a very good experience.

2025-09-21 via Nuitee
F
Frank
8
Good basic hotel
Pros:

Good location with large selection of resturants and shopping nearby in mall which is opposite the metro and mainline train station.
Tip: use the train into the centre rather than metro. It's 1 stop and every 15 mins.
This hotel seems to cater for business people on short stays. The accommodation is fairly compact and basic (including the breakfast) but everything works. BUT there's no A/C and with thick duvets overheating and shallow sleeps are inevitable.

2025-09-19 via Nuitee
S
Snita
8
Great hotel for Royal Arena
Pros:

Perfectly located for events at Royal Arena. Friendly staff, nice bedroom. Few minutes walk to tube/metro stop. Very close to airport.

2025-09-18 via Nuitee
I
Ingunn
8
Pros:

Rent, enkelt hotell. Helt OK. Hyggelig personale.

2025-09-18 via Nuitee
O
Ofer
8
Family trip to scandinavia
Pros:

We arrived a bit early at around 12:45 to the hotel lobby after long overnight flight and we wanted to leave the luggage at the hotel and go out. But then we decided to stay and do the check in, the people in the tiny front desk told us the check in is at 2pm. We waited and they showed no flexibility in accommodating us, eventually some other people came in at around 1:30ish, and when they checked them in, they allowed us to do the check in…unneeded lack of flexibility to my opinion. Other than that the hotel was fine, nothing special, about 7-8 min walk to the train station

2025-09-07 via Nuitee