The Social Hub Vienna

Hotels
8.6 (14665 reviews)
47 Nordbahnstraße , Vienna , at

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Value for money
Clean and comfortable rooms
Friendly staff
Good amenities
Cons:
Dirty floors
High food prices
Air conditioning issues

Categories

Cleanliness
8.06
Some reviews mentioned dirty floors and issues with the coverings.
Service
9.03
Numerous positive comments regarding staff friendliness and helpfulness.
Location
8.57
Close to public transport but the immediate neighborhood was described as characterless.
Room Quality
8.02
Rooms were generally described as clean and comfortable but some found them dark and had issues with air conditioning.
Amenities
9.05
Facilities were well regarded, with good vibes and extra touches in the room.
Value for Money
9.01
Described by multiple reviewers as good value, particularly for short stays.
Food and Beverage
8.56
Breakfast is highlighted positively but some found food prices to be high.
Overall Experience
8.53
Overall a positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:58

Property Description

Luxurious Amenities
The Social Hub Vienna offers a range of luxurious amenities including a fitness center, garden, shared lounge, and terrace. Guests can unwind and socialize in style during their stay.

Modern Accommodations
Each room at The Social Hub Vienna is equipped with top-notch facilities such as air conditioning, flat-screen TV, safety deposit box, and a private bathroom with premium toiletries. Some rooms even feature a kitchenette for added convenience.

Family-Friendly Environment
With a children's playground, evening entertainment, and a buffet breakfast, The Social Hub Vienna ensures a delightful stay for families. The hotel also offers activities like table tennis and cycling for guests to enjoy.

Experience the perfect blend of luxury and comfort at The Social Hub Vienna. Book your stay now for an unforgettable experience!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Housekeeping is provided once a week for bookings of 7 nights or longer.

Don't forget we are a cash-free hotel. We accept all kinds of cards, but coins? Not our thing!

We will ask you to show us your credit card upon check-in. The name on the credit card should match the name on your identification document (ID or passport) presented upon check-in. Both the credit card and the identification document must be presented physically (i.e., no pictures or copies allowed).

Cancelation policies may differ according to the selected room type. Please enter the dates of your stay and check the policy of your preferred room and conditions. Questions? Get in touch with us!

Prepayment policies may differ according to the selected preferences. Please enter the dates of your stay and check the policy of your preferred room and payment conditions. Nonrefundable bookings, will be charged directly after booking. Flexible bookings will be charged at midnight before your day of arrival. The credit card used to make the booking will be charged with the total amount of the reservation through an automatic payment.

When booking more than 9 rooms or more than 18 people, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.

Your room is cleaned daily with towels and sheets changed every third day. Please consider reusing your towels by hanging them up in the bathroom. This helps us save up to 60 liters of water per stay.

Unfortunately, we do not allow pets in your room. Guide/assistance dogs are permitted on request, please contact the property for confirmation.

Please note that all special requests are subject to availability.

Smoking inside the hotel is prohibited and only allowed in designated outdoor spaces.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 14665 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 9.05
Value for Money: 9.01
Food and Beverage: 8.56
Overall Experience: 8.53
İrem Nur • couple • tr
6
I’d say it was decent, but I would definitely prefer a different room with a separate bathroom.
Pros:

Good facilities, nice room design (apart from the “bathroom”).

Cons:

Warning for those considering the Executive Room: This room type has an open bathroom. Only the WC has a door. As you enter the room you are greeted by the sink and the shower, which as a glass door. Very disappointing compared to my other experiences in various The Social Hub locations. I think it’s not easy to tell from the photos. Again, comparing to other locations, no mini-fridge or Nespresso machine (you get filter coffee packs).

2026-05-16 • via Nuitee
M
MICHELA • solo_traveller • it
7
2026-05-15 • via Nuitee
D
david • solo_traveller • si
7
2026-05-15 • via Nuitee
A
Athina_L • solo_traveller • gr
9
2026-05-15 • via Nuitee
M
Massimo Sirelli • couple • it
10
2026-05-14 • via Nuitee
I
Isabel • couple • nz
9
2026-05-14 • via Nuitee
R
Rares • couple • ro
10
2026-05-14 • via Nuitee
C
Curiosity21022173890 • Solo travel • Vienna
2
Misleading advertising. Not clean and the room they show you are not the one you will get
Pros:

I am currently staying at The Social Hub Vienna, and based on my firsthand experience, I find the quality and transparency of the student accommodation highly disappointing.

Students are offered a “Student Stay” contract that consists of little more than basic personal information, the selected room category (for example, “Deluxe Double”), and the check-in/check-out dates. However, upon moving in, it becomes apparent that the actual room may differ significantly from what is presented on the website.

In my case, the room layout is extremely inefficient: a long corridor occupies a substantial portion of the surface area, leaving almost no practical living space. There is not even enough usable room to place a modest table comfortably. In addition, the real dimensions of the room appear inconsistent with the advertised measurements. My “Deluxe Double” room was described online as averaging 24 m², yet after measuring it myself, the total area was below 22 m².

The building infrastructure is also unreliable. The washing machines and dryers frequently malfunction, often requiring intervention from staff. Elevator issues occur regularly as well; at times, residents must repeatedly press buttons and tap their key cards several times before the lift responds.

Students are also promised various “benefits” through The Social Hub app, including access to accommodation in other locations across Europe. In practice, however, this feature appears unusable. I spent hours searching through different cities and date combinations without finding any available rooms. The system gives the impression of offering benefits that are effectively inaccessible.

The cleaning standards are another major issue. Despite references to a “deep cleaning service,” the room was far from properly cleaned when I moved in. I personally vacuumed the carpet using my own vacuum cleaner and removed a substantial amount of dust from a room that is itself quite small. The shared kitchens are consistently poorly maintained, with visible stains on the walls and basic supplies such as kitchen paper frequently missing.

Most importantly, there is effectively no meaningful cleaning service during the stay. The room remains essentially in the exact condition in which the previous occupant left it, and the accommodation provided bears little resemblance to the polished presentation shown before move-in.

Overall, the experience has been far below the standard implied by the company’s advertising and student-oriented branding.

2026-05-13 • via Tripadvisor
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rebecca • couple • it
10
2026-05-13 • via Nuitee
A
Anja • couple • ch
7
2026-05-13 • via Nuitee
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michela • solo_traveller • it
10
Pros:

L'albergo molto carino e particolare i, stile moderno ,il letto nello grande e stra comodo.
Nelle camera abbiamo trovato tosa e e caffè.
In bagno addirittura la crema per i capelli post shampo e anche la crema per il corpo.Ottima la posizione zona prater e a pochi minuti a piedi dalla metro .

2026-05-12 • via Nuitee
C
Carucci • family_with_children • it
7
2026-05-12 • via Nuitee
M
Moritz • solo_traveller • de
6
Massive hotel in great location
Pros:

Great breakfast, large and comfy beds, great location near Prater.

Cons:

Bathroom not completely separated from bedroom, silverfishes in the bathroom area, factory-like feeling of the rooms.

2026-05-12 • via Nuitee
C
C. • solo_traveller • gb
9
Convenient modern place near Praterstern.
Pros:

Recently modernised. Conveniently a few minutes walk to Praterstern. Good breakfast. Room was comfortable - even had a view towards the Riesenrad.

Cons:

thermostat appeared to be locked off during most of my stay.

2026-05-12 • via Nuitee
M
Mariola • solo_traveller • de
9
Pros:

Sehr gute Lage, hervorragendes Frühstück, nettes Personal

Cons:

Das Personal spricht leider kaum Deutsch

2026-05-11 • via Nuitee
S
Simone • couple • it
9
Unico
Pros:

Struttura unica, molto grande e tante attività, ottima esperienza. Camera molto bella, pulita e particolare. Personale gentile. Tram e metro vicini.

2026-05-11 • via Nuitee
M
Melanie • couple • de
8
2026-05-11 • via Nuitee
M
Matteo • extended_group • it
8
2026-05-11 • via Nuitee
A
Amleto • solo_traveller • it
9
I think the best value for money ever
Pros:

Design amazing. Rooms super nice. Paradise for young people and students but also a nice place to stay just for 3 days in Vienna

Cons:

Design. Interrior, breakfast, bikes, good location

2026-05-11 • via Nuitee
R
Robert • solo_traveller • at
10
2026-05-11 • via Nuitee