The Social Hub Vienna

Hotels
8.6 (15032 reviews)
47 Nordbahnstraße , Vienna , at

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Value for money
Clean and comfortable rooms
Friendly staff
Good amenities
Cons:
Dirty floors
High food prices
Air conditioning issues

Categories

Cleanliness
8.06
Some reviews mentioned dirty floors and issues with the coverings.
Service
9.03
Numerous positive comments regarding staff friendliness and helpfulness.
Location
8.57
Close to public transport but the immediate neighborhood was described as characterless.
Room Quality
8.02
Rooms were generally described as clean and comfortable but some found them dark and had issues with air conditioning.
Amenities
9.05
Facilities were well regarded, with good vibes and extra touches in the room.
Value for Money
9.01
Described by multiple reviewers as good value, particularly for short stays.
Food and Beverage
8.56
Breakfast is highlighted positively but some found food prices to be high.
Overall Experience
8.53
Overall a positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:58

Property Description

Luxurious Amenities
The Social Hub Vienna offers a range of luxurious amenities including a fitness center, garden, shared lounge, and terrace. Guests can unwind and socialize in style during their stay.

Modern Accommodations
Each room at The Social Hub Vienna is equipped with top-notch facilities such as air conditioning, flat-screen TV, safety deposit box, and a private bathroom with premium toiletries. Some rooms even feature a kitchenette for added convenience.

Family-Friendly Environment
With a children's playground, evening entertainment, and a buffet breakfast, The Social Hub Vienna ensures a delightful stay for families. The hotel also offers activities like table tennis and cycling for guests to enjoy.

Experience the perfect blend of luxury and comfort at The Social Hub Vienna. Book your stay now for an unforgettable experience!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Housekeeping is provided once a week for bookings of 7 nights or longer.

Don't forget we are a cash-free hotel. We accept all kinds of cards, but coins? Not our thing!

We will ask you to show us your credit card upon check-in. The name on the credit card should match the name on your identification document (ID or passport) presented upon check-in. Both the credit card and the identification document must be presented physically (i.e., no pictures or copies allowed).

Cancellation policies may differ according to the selected room type. Please enter the dates of your stay and check the policy of your preferred room and conditions. Questions? Get in touch with us!

Prepayment policies may differ according to the selected preferences. Please enter the dates of your stay and check the policy of your preferred room and payment conditions. Non-refundable bookings, will be charged directly after booking. Flexible bookings will be charged at midnight before your day of arrival. The credit card used to make the booking will be charged with the total amount of the reservation through an automatic payment.

When booking more than 9 rooms or more than 18 persons, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.

Your room is cleaned daily with towels and sheets changed every third day. Please consider reusing your towels by hanging them up in the bathroom. This helps us save up to 60 liters of water per stay.

Unfortunately, we do not allow pets in your room. Guide/assistance dogs are permitted on request, please contact the property for confirmation.

Please note that all special requests are subject to availability.

Smoking inside the hotel is prohibited and only allowed in designated outdoor spaces.

Please note: a €50 pre-authorization will be placed on your card at check-in to cover any potential incidentals. This amount is temporarily reserved and will be released after your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 15032 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 9.05
Value for Money: 9.01
Food and Beverage: 8.56
Overall Experience: 8.53
T
Tim couple de
9
2026-07-11 via Nuitee
M
Melike solo_traveller tr
9
Pros:

Ulaşım rahatlığı açısından çok iyiydi

Cons:

Genel olarak memnun kaldık

2026-07-11 via Nuitee
A
Adem family_with_children tr
1
2026-07-11 via Nuitee
J
joerg couple de
7
2026-07-11 via Nuitee
M
Maryna Rubliuk solo_traveller ua
10
2026-07-11 via Nuitee
A
Andreea solo_traveller ro
9
Pros:

The staff is very friendly and welcoming. The entire atmoshepre is relaxed. Good vibe overall

Cons:

The hallways were not very clean

2026-07-11 via Nuitee
K
Karin couple at
10
2026-07-11 via Nuitee
D
DayTrip765869 NONE
8
Nice staying but with some things to improve.
Pros:

Good staying at the hotel, With a tidy, clean, nice room. The things to improve are for example, the air circulation system which is noisy and it’s lowered down in its speed between 23:00 and 7:00 in the morning. It should be turned onto the normal regime at 8 o’clock to allow people to sleep longer.
The fact that there are not free parking spaces available at the hotel garage but guests have to pay €20 per day is unacceptable in a place like this and in a location like this.
Last thing, The Social Hub and Zen Hotels Should agree regarding the city tax which for the first was 4,14€ and for the last was 2,90€.
Despite these points I mentioned, I enjoyed also the surroundings with the Prater and the university area. Also, the hotel is 20 minutes from the city centre which is good if people like to walk.

2026-07-10 via Tripadvisor
_
_B4351AD NONE
10
I highly recommend it!
Pros:

A very convenient check-in! The bedroom and bathroom were spotlessly clean! The bed was incredibly comfortable! The pillows and duvet were excellent! Everything was top-notch! Thank you so much!

2026-07-10 via Tripadvisor
M
Melnikova solo_traveller ua
9
В номерах не вистачає невеличкого холодильника, особливо це не комфортно а літній період, також не досить зручним є те,
2026-07-10 via Nuitee
T
Thomas extended_group at
10
2026-07-10 via Nuitee
E
enderle solo_traveller it
8
Bello e giovanile
Pros:

L'ambiente giovanile, lo stile moderno e simpatico dell' arredamento, la sala comune con diverse postazioni per lo studio o la lettura. Le tende oscuranti della camera tenevano molto bene, non entrava un filo di luce. Buona insonorazione delle camere

Cons:

Forse il lavandino in stanza da letto potrebbe creare dell' imbarazzo se i conviventi non sono partner

2026-07-10 via Nuitee
A
Antonio couple it
10
2026-07-10 via Nuitee
I
Irina solo_traveller at
7
2026-07-10 via Nuitee
P
PLAMEN family_with_children bg
8
2026-07-09 via Nuitee
P
Pavel couple pl
10
2026-07-09 via Nuitee
E
Esposito solo_traveller it
10
Ottimo!
Pros:

Personale gentile e disponibile. Struttura ben attrezzata con tanti comfort, sala svago e luoghi tranquilli. Colazione molto incentrata sul salato, ma le cose dolci si fanno apprezzare. Praterstern è un punto di snodo per andare ovunque con i mezzi.

2026-07-09 via Nuitee
M
Maciej solo_traveller pl
10
2026-07-09 via Nuitee
F
Fea couple de
7
Gutes Preisleistungsverhältnis, ein solider guter Aufenthalt.
Pros:

Komplett eigenständiger Self-Check in und -out, war sehr angenehm. Bei Fragen wurde einem aber auch weitergeholfen. Perfekte Lage direkt am Praterstern wo man überall hinkommt. Tolles bequemes Bett mit dicker Matratze, Tolle Klimaanlage, dimmbares Licht, coole Raumaufteilung (Toilette und Dusche waren separate Räume und Waschbecken war im Schlafbereich), nettes Personal.

Cons:

Abfluss hat in der Dusche gerochen und Toilettenbrille sah nicht mehr so lecker aus.. ansonsten war die Sauberkeit aber ok. Frühstück war ok, aber zu Stoßzeiten 8-9 Uhr sehr überlaufen und wurde etwas langsam wieder aufgefüllt, sodass weniger Auswahl da war. Das Personal beim Frühstücksbüffet war fast schon übermotiviert das Geschirr an den Tischen einzusammeln, was schon recht ungemütlich war.

2026-07-09 via Nuitee
J
Jürgen couple de
10
2026-07-09 via Nuitee