Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Tour desk
Soundproof rooms
Ironing service
Car hire
Packed lunches
See all facilities

Review Highlights

Pros:
Location
Service
Friendly Staff
Cons:
Cleanliness issues
Uncomfortable rooms
Poor amenities

Categories

Cleanliness
5.94
Multiple reviews mentioned dirty rooms and inadequate maintenance.
Service
8.91
Generally positive comments about staff service, despite some negativity towards reception.
Location
8.95
Consistently praised for its central location.
Room Quality
5.4
Several complaints about old, uncomfortable, and poorly maintained rooms.
Amenities
6.43
Limited amenities mentioned, with some being in poor condition.
Value for Money
7.39
General sentiment is that the quality does not match the price.
Food and Beverage
7.94
Some positive mentions about breakfast, but lacking certain items like chocolate.
Overall Experience
7.41
Mixed reviews with highlights on location and service but significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:37

Property Description

Convenient Location
Hotel Plaza Norte Cali, just 5 km from La Ermita Church, offers easy access to major attractions such as Saint's Peter Cathedral and Jorge Isaacs Theater.

Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities including flat-screen TVs, air conditioning, and cozy seating areas for relaxation.

Helpful Services
With free WiFi, concierge assistance, and a tour desk, Hotel Plaza Norte Cali ensures a seamless stay with added conveniences like free parking and airport shuttle service.

Experience the best of Cali at Hotel Plaza Norte. Book your stay now for a memorable visit!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CLO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for COP 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 103 reviews
Cleanliness: 5.94
Service: 8.91
Location: 8.95
Room Quality: 5.4
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 7.41
L
Luis Agustin • couple • co
8
2026-02-13 • via Nuitee
A
Alexander • solo_traveller • us
8
2026-02-12 • via Nuitee
R
Rosalba • family_with_children • co
9
2026-01-31 • via Nuitee
G
Gloria Cristina • couple • co
4
Decepcionante
Pros:

Que tenía desayuno incluido y parqueadero cubierto

Cons:

Estaba sucio, el colchón súper incómodo y viejo, las sábanas súper viejas , las almohadas viejas y deformadas, el baño se inundó, había polvo en la habitación una silla sucia , vieja y oxidada.

2026-01-28 • via Nuitee
R
Restrepo • couple • pa
6
2026-01-22 • via Nuitee
C
Cesar • solo_traveller • co
10
Comoda
Pros:

Buen servicio

Cons:

Todo estuvo bien

2026-01-20 • via Nuitee
A
Ana Lucia • couple • co
1
Cons:

Habitaciones viejas, sucias

2026-01-20 • via Nuitee
K
Karen • couple • co
1
Una falsa publicidad, disconfort total.
Pros:

La atención del chico que ayuda al parqueo. Muy atento.

Cons:

La cama es muy incómoda, la cobija olía a mal seca y la ducha estaba dañada y tenía fuga que no dejó dormir en toda la noche. La luz del aire acondicionado da en toda la cara y tampoco deja dormir, el televisor tenía muy mal internet.

Muy mal equipado el lugar respecto al precio.

2026-01-20 • via Nuitee
N
Nini Johana • solo_traveller • co
9
2026-01-19 • via Nuitee
A
Alexander • solo_traveller • co
8
2026-01-19 • via Nuitee
E
Edwin • solo_traveller • co
7
Pros:

La ubiccación

Cons:

Que no se haya respetado la reserva.

2026-01-19 • via Nuitee
R
Ricardo • couple • co
2
Mala experiencia No recomendable
Pros:

El personal de recepción atento y amable.

Cons:

Las instalaciones son muy diferentes a la publicadas , el aseo no se vio por ningún lado , y el servicio al cuarto o servicio telefónico nulo.

2026-01-18 • via Nuitee
N
Nilsen • couple • co
7
Buen precio, buena localización, confort regular
Pros:

El desayuno estuvo muy bien y la atención en la cafetería fue excelente aunque algo de la fruta estaba algo fermentada.

Cons:

La cama hacia mucho ruido cuando uno se movía era algo muy fastidioso que no dejaba dormir. El televisor no funcionaba bien, solo se tenía acceso a un canal nacional, y las apliaciones de televison no estaban activadas. La clave wifi tocó preguntarla en la recepción.

2026-01-15 • via Nuitee
• couple • co
10
2026-01-13 • via Nuitee
Y
Yesid • family_with_children • co
8
Pros:

La atencion

Cons:

Eco del pasillo, resonaban los pasos en la habitación.

2026-01-11 • via Nuitee
L
lauren yinett • solo_traveller • co
6
2026-01-06 • via Nuitee
P
Paula • extended_group • co
8
2026-01-02 • via Nuitee
J
jvo.coe • solo_traveller • co
8
Pros:

Buena actitud

2026-01-02 • via Nuitee
C
Cristian • family_with_children • co
10
Pros:

Buen servicio

Cons:

Todo estuvo acorde

2026-01-01 • via Nuitee
V
Víctor Hugo • couple • co
8
2025-12-31 • via Nuitee