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Facilities
Property facilities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Clubhouse
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Art gallery on site
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Clubhouse
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Baby safety gates
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Fence around pool
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Beauty Services
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Personal trainer
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning City Views
State-of-the-Art Amenities: Enjoy access to a fitness center, free WiFi, and a terrace. The 5-star hotel offers a 24-hour front desk, room service, and free parking for a convenient stay.
Culinary Delights: Indulge in Indian, Pizza, and local cuisine at the on-site restaurant. Special dietary options like vegetarian, dairy-free, and halal meals are also available upon request.
Entertainment and Convenience: Have a relaxing time playing billiards or opt for car hire services. With easy access to the Heritage Centre & Aerospace Museum and Brigade Road, your stay at Grand Mercure Bengaluru at Gopalan Mall - An Accor Brand will be unforgettable.
Experience luxury and comfort at Grand Mercure Bengaluru at Gopalan Mall - An Accor Brand. Book now for an exceptional stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for Rs. 0 per person per night when using an existing bed.
People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
very pleasant stay and very good hospitality by Sangam, Vishal and Prerona
The ambience of the place is very calming and nice for a nice family meal. The people working here are very helpful. Particularly Zeeshan was very helpful with everything.
There can be a little more options for dessert and veg starters but they gave us french fries and pastas which were not in buffet.
Dessert quality is very good but there can be a little more variety. Instead of 4 types of cakes something else could have been a little better.
Had a very warm welcome by zeeshan ....all the staff are welcoming ..the buffet was fabulous ..highly recommended .
Service was pretty good by dharmendra
Very pleasant stay and awesome hospitality thanks to prerona
Excellent stay and very prompt service provided by Prerona and Enakshi
Hotel location is very convenient. Staff is very accommodating especially those in the La Utsav restaurant.
Great service and great food.
Love the hospitality provided by front desk staffs specially prerona
Best hotel ever. All the staffs are very kind.
Facilities were good
Location
Excellent service by Chandan
Best hotel ever I have stayed in Bangalore. Love the hospitality here all the staff are very humble and helpful specially mentioned to Prerona in front office.
I love the store so many good collections are there.
We had a month long stay at the hotel, and our stay was very comfortable. Everyone in the hotel was very friendly and helpful.
Sapna, from housekeeping staff was wonderful and she took care of us really well. She was always punctual, very efficient and always carefully looked into the details while doing her job. She always happily helped me everything I asked for like dishes, cleaning room. Always happy to take care of our needs with our stay.
The catering staff at the morning buffet mainly Sanhita, chef Ayush, Shivam made an extra effort to make it special for the kids and us. It was so heartwarming to see them going out of the way for the kids.
The gym trainer Younas, also helped me everyday in the gum with strength training and fitness. He motivated me and I was able to make it to the gym everyday.
Everyone I mentioned above really made our stay super comfortable. We didn’t feel like leaving the hotel when we had to.
The staff was super helpful and friendly. We missed our brekfast and a Prerona from front office fixed us up with some fruits for our one hour drive.
Thanks a lot.
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