New Star Zamalek Hotel

Hotels
34B Yehia Ibrahim, Mohammed Mazhar, Zamalek, Cairo Governorate , Cairo , eg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (Zamalek/close to Nile and center)
Friendly, helpful staff
Spacious/comfortable rooms (reported by several guests)
Safe neighbourhood with good evening activity
Good/complete breakfast (reported by some)
Cons:
Poor cleanliness / dirty bathrooms reported
Limited breakfast variety or poor restaurant quality
Perceived as overpriced / poor value for money by some
Worn or degraded appearance in places
Noise (school nearby) and occasional construction

Categories

Cleanliness
5.2
Multiple reviews note dirtiness and insufficient cleaning (dirty bathroom, used soap, generally 'sujo'/'degradado'); cleanliness is a clear weakness.
Service
8.7
Staff repeatedly described as kind, helpful and accommodating in several reviews, though one comment noted reception was only 'OK' and not very welcoming.
Location
9.2
Consistently praised: excellent position, close to Nile and center, Zamalek seen as safe and convenient — the strongest positive theme.
Room Quality
7.5
Mixed reports: several guests had large, comfortable rooms and clean rooms, while others mentioned small or simply-appointed rooms and visible wear.
Amenities
8
Limited explicit comments; mentions of convenient local amenities and 'commodities' imply standard, useful onsite/nearby facilities for this location.
Value for Money
6.6
Mixed to negative: some say price-quality is not good or 'caro', one says quality/price OK — overall perceived as below expectations on value.
Food and Beverage
6.6
Breakfast and restaurant received mixed to negative comments: some praised the breakfast, but several noted poor variety or that the restaurant does not meet standards.
Overall Experience
9
Despite issues with cleanliness and food, the consistently excellent location and very helpful staff lead to a broadly positive overall experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-16 22:29

Property Description

City Views and Convenient Location - Situated in Cairo, New Star Zamalek Hotel offers stunning views of the city and is conveniently located near major attractions like Tahrir Square, the Egyptian Museum, and Cairo Tower.

Comfortable Accommodation and Amenities - This 3-star hotel provides air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and private bathroom. Guests can enjoy a buffet or continental breakfast and dine at the on-site restaurant offering American and Middle Eastern cuisine.

Exceptional Service and Hospitality - With a 24-hour front desk, concierge service, and tour desk, guests at New Star Zamalek Hotel can expect exceptional service and hospitality throughout their stay. Book now to experience the perfect blend of comfort and convenience in Cairo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 5.2
Service: 8.7
Location: 9.2
Room Quality: 7.5
Amenities: 8
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 9
M
Mohammad • solo_traveller • sa
8
2026-08-14 • via Nuitee
M
Mohammad • solo_traveller • sa
8
2026-08-14 • via Nuitee
M
Mohammad • solo_traveller • sa
8
2026-08-14 • via Nuitee
A
abu • solo_traveller • sa
8
2026-08-13 • via Nuitee
K
KHALED • solo_traveller • sa
4
2026-08-12 • via Nuitee
A
Akira • solo_traveller • nl
8
2026-08-10 • via Nuitee
O
Omar • couple • sa
9
الطاقم و الموقع و النظافة كلها ممتازة
Pros:

الطاقم
الموقع
النظافة

Cons:

لاشيء

2026-08-08 • via Nuitee
O
Omar • couple • sa
9
الطاقم و الموقع و النظافة كلها ممتازة
Pros:

الطاقم
الموقع
النظافة

Cons:

لاشيء

2026-08-08 • via Nuitee
M
Mohammad • solo_traveller • sa
10
2026-08-08 • via Nuitee
M
Majed • extended_group • sa
6
مناسبه للسعر
Pros:

السعر والموظفين فقط

Cons:

الاثاث قديم والسرير غير مريح جدا والمصعد يتأخر ولا يوجد غير مصعد واحد

2026-08-06 • via Nuitee
M
Mohammed • solo_traveller • sa
10
2026-08-06 • via Nuitee
A
ABDULLAH • couple • sa
10
Pros:

Nice city view

Cons:

Everything was excellent

2026-08-05 • via Nuitee
S
Samah • solo_traveller • sa
10
Pros:

الاهتمام. والامان والخدمة

2026-08-05 • via Nuitee
M
Mohamed • couple • sa
7
2026-08-02 • via Nuitee
A
Ana Claudia • extended_group • br
10
Pros:

Funcionario

Cons:

Comida pode melhorar

2026-07-25 • via Nuitee
A
Abdulrhman • solo_traveller • sa
4
Pros:

اعجبني بعض الموظفين فقط

Cons:

عدم اعطائي الماء الا بكميات قليله جدا

2026-07-25 • via Nuitee
J
Joe • couple • gb
8
Pros:

Decent hotel, good location walking distance to alot of restaurants nearby. Breakfast was very good and traditional. Rooms were good and spacious with good aircon, all staff lovely. Area felt very safe. Was a lot better than I expected would deffo stay again!

Cons:

Shower pressure wasn’t great and beds were very tough. Did know about this from the reviews.

2026-07-21 • via Nuitee
J
joao • solo_traveller • br
10
Cons:

The property have to give recepies imediately after payement not few hours later. I paid for a transfer to the airport and it took a lot of time (the whole afternoon) for me to get back the receipt.

2026-07-20 • via Nuitee
K
Kenji • solo_traveller • us
8
2026-07-19 • via Nuitee
عمار صادق حسين • couple • ae
9
كانت اقامة مريحة لان الموظفين بالفندق كانوا طيبين وودودين
Pros:

الموظفون ودودين والافطار جيد

Cons:

وضع ساعة بالغرفة وموقع القبلة للصلاة

2026-07-18 • via Nuitee