New Star Zamalek Hotel

Hotels
34B Yehia Ibrahim, Mohammed Mazhar, Zamalek, Cairo Governorate , Cairo , EG

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (Zamalek/close to Nile and center)
Friendly, helpful staff
Spacious/comfortable rooms (reported by several guests)
Safe neighbourhood with good evening activity
Good/complete breakfast (reported by some)
Cons:
Poor cleanliness / dirty bathrooms reported
Limited breakfast variety or poor restaurant quality
Perceived as overpriced / poor value for money by some
Worn or degraded appearance in places
Noise (school nearby) and occasional construction

Categories

Cleanliness
5.2
Multiple reviews note dirtiness and insufficient cleaning (dirty bathroom, used soap, generally 'sujo'/'degradado'); cleanliness is a clear weakness.
Service
8.7
Staff repeatedly described as kind, helpful and accommodating in several reviews, though one comment noted reception was only 'OK' and not very welcoming.
Location
9.2
Consistently praised: excellent position, close to Nile and center, Zamalek seen as safe and convenient — the strongest positive theme.
Room Quality
7.5
Mixed reports: several guests had large, comfortable rooms and clean rooms, while others mentioned small or simply-appointed rooms and visible wear.
Amenities
8
Limited explicit comments; mentions of convenient local amenities and 'commodities' imply standard, useful onsite/nearby facilities for this location.
Value for Money
6.6
Mixed to negative: some say price-quality is not good or 'caro', one says quality/price OK — overall perceived as below expectations on value.
Food and Beverage
6.6
Breakfast and restaurant received mixed to negative comments: some praised the breakfast, but several noted poor variety or that the restaurant does not meet standards.
Overall Experience
9
Despite issues with cleanliness and food, the consistently excellent location and very helpful staff lead to a broadly positive overall experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-16 22:29

Property Description

City Views and Convenient Location - Situated in Cairo, New Star Zamalek Hotel offers stunning views of the city and is conveniently located near major attractions like Tahrir Square, the Egyptian Museum, and Cairo Tower.

Comfortable Accommodation and Amenities - This 3-star hotel provides air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and private bathroom. Guests can enjoy a buffet or continental breakfast and dine at the on-site restaurant offering American and Middle Eastern cuisine.

Exceptional Service and Hospitality - With a 24-hour front desk, concierge service, and tour desk, guests at New Star Zamalek Hotel can expect exceptional service and hospitality throughout their stay. Book now to experience the perfect blend of comfort and convenience in Cairo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 5.2
Service: 8.7
Location: 9.2
Room Quality: 7.5
Amenities: 8
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 9
H
H • solo_traveller • eg
9
2026-09-19 • via Nuitee
J
Jihad • couple • fr
7
2026-09-19 • via Nuitee
A
ABDULLAH • couple • sa
1
كانت سيء التجربة.
Pros:

لا شيء كل شيء سيء للغاية انصح بعدم النزول بهذا الاوتيل.

Cons:

كل شيء سيء للغاية وغير الواقع تماماً انصح بعدك النزول فيه وششكراً.

2026-09-19 • via Nuitee
J
Jihad • couple • fr
7
Très agréable malgré cela j’ai fait mon ménage moi même et ça été très cool juste l’arrivée il a fallu un bon nettoyage
Pros:

L’emplacement était très très bien proche du métro Safaa Hegazi et proche de la nouvelle corniche mamcha alh Masr.

Cons:

Il faut un peu revoir le ménage dans les chambres car beaucoup de poussières sur les tables de chevets, dans les placards, et même la table de la télé c’est à dire tout ce que dont un visiteur doit utiliser pour un minimum de confort

2026-09-19 • via Nuitee
J
Julian • solo_traveller • ar
9
I love it
Pros:

I love it

2026-09-12 • via Nuitee
J
Julian • couple • ar
9
Everything’s perfect
Pros:

Everything’s perfect

Cons:

Nothing

2026-09-12 • via Nuitee
K
Koichiro • solo_traveller • jp
7
2026-09-11 • via Nuitee
Y
yousfi meriem • solo_traveller • dz
10
Pros:

The hotel is amazing and my favorite in csiro

Cons:

Nothing all o perfect

2026-09-10 • via Nuitee
P
Patharakit • couple • th
8
Pros:

Good location

Cons:

Staff are nice

2026-09-07 • via Nuitee
S
Saavedra • couple • ca
7
Convenient location, it’s well located. I would stay there again.
Pros:

Staff it was very friendly

Cons:

The cleaning ladies were very nice, but they didn’t come every day. There was no afternoon or evening shift for cleaning.

2026-09-07 • via Nuitee
T
Tawfig • couple • qa
9
2026-09-04 • via Nuitee
T
Tokihisa • solo_traveller • jp
8
Pros:

前回に宿泊した時よりもスタッフさんの対応も良くなっていたように感じます。
お気に入りのパスタ屋さんのすぐそこなので助かります。

2026-09-04 • via Nuitee
B
Bader • solo_traveller • lb
1
2026-09-03 • via Nuitee
J
Julian • couple • ar
9
2026-09-02 • via Nuitee
E
Erick • solo_traveller • mx
9
Pasable
Pros:

Atención y ubicado

Cons:

Algo viejo los colchones e instalaciones

2026-08-30 • via Nuitee
N
Nesrin • solo_traveller • jo
8
2026-08-30 • via Nuitee
R
Rajesh • solo_traveller • kr
10
Amazed
Pros:

Fantastic location , very rich area - down town , very close by Nile river

Cons:

Every thing perfect

2026-08-30 • via Nuitee
S
Sofia • couple • pt
10
2026-08-28 • via Nuitee
I
Igličar • solo_traveller • si
10
Pros:

All the staff is very friendly and helpful. Hotel location is very good close to main street and metro.

2026-08-25 • via Nuitee
A
Akram • couple • sd
3
2026-08-25 • via Nuitee