New Star Zamalek Hotel

Hotels
•
Independent
7.6 (30 reviews)
34B Yehia Ibrahim, Cairo, Cairo, 11561 , Cairo , EG
20-1111189504

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Street parking
Concierge service
Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent location (Zamalek/close to Nile and center)
Friendly, helpful staff
Spacious/comfortable rooms (reported by several guests)
Safe neighbourhood with good evening activity
Good/complete breakfast (reported by some)
Cons:
Poor cleanliness / dirty bathrooms reported
Limited breakfast variety or poor restaurant quality
Perceived as overpriced / poor value for money by some
Worn or degraded appearance in places
Noise (school nearby) and occasional construction

Categories

Cleanliness
5.2
Multiple reviews note dirtiness and insufficient cleaning (dirty bathroom, used soap, generally 'sujo'/'degradado'); cleanliness is a clear weakness.
Service
8.7
Staff repeatedly described as kind, helpful and accommodating in several reviews, though one comment noted reception was only 'OK' and not very welcoming.
Location
9.2
Consistently praised: excellent position, close to Nile and center, Zamalek seen as safe and convenient — the strongest positive theme.
Room Quality
7.5
Mixed reports: several guests had large, comfortable rooms and clean rooms, while others mentioned small or simply-appointed rooms and visible wear.
Amenities
8
Limited explicit comments; mentions of convenient local amenities and 'commodities' imply standard, useful onsite/nearby facilities for this location.
Value for Money
6.6
Mixed to negative: some say price-quality is not good or 'caro', one says quality/price OK — overall perceived as below expectations on value.
Food and Beverage
6.6
Breakfast and restaurant received mixed to negative comments: some praised the breakfast, but several noted poor variety or that the restaurant does not meet standards.
Overall Experience
9
Despite issues with cleanliness and food, the consistently excellent location and very helpful staff lead to a broadly positive overall experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-16 22:29

Property Description

Welcome to New Star Zamalek Hotel, your urban oasis in the heart of Cairo!

Comfortable Accommodations
Experience tranquility in our 33 air-conditioned rooms featuring LED televisions and complimentary wireless internet. Each room is designed for your convenience, ensuring a restful stay.

Gourmet Dining
Indulge in a delightful culinary experience at our on-site restaurant, where a complimentary buffet breakfast awaits every morning from 7:00 AM to 10:00 AM, setting the tone for your day.

Unmatched Services
Enjoy our exceptional concierge services, a 24-hour front desk, and multilingual staff ready to assist you. With dry cleaning and laundry services available, you can focus on enjoying your time in the vibrant city.

Book your stay at New Star Zamalek Hotel today and immerse yourself in the beauty of Cairo!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 30 reviews
Cleanliness: 5.2
Service: 8.7
Location: 9.2
Room Quality: 7.5
Amenities: 8
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 9
A
Aurora • couple • it
8
Ottimo rapporto qualità/prezzo. La struttura come si legge da molte recensioni è un po datata, ma in rapporto con il
Pros:

La disponibilità del personale, la posizione, camera spaziosa.

Cons:

Serve un po di manutenzione in più

2026-06-06 • via Nuitee
I
Isabelle • couple • fr
9
Correct mais tarif un peu élevé pour ce qui est proposé.
Pros:

La vue sur la ville ! La literie confortable et le petit déjeuné très varié ainsi que la gentillesse du personnel.

Cons:

On a eu une 1ere chambre qui a avait une petite fenêtre avec vue sur un mur. J’ai demandé à changer pour avoir celle d’en face avec la vue sur la ville et le Nil.
La douche n’avait pas de pression ni d’eau chaude.

2026-06-05 • via Nuitee
G
Gabriel • solo_traveller • br
10
2026-06-05 • via Nuitee
A
afsar • couple • gb
10
Stay here
Pros:

I love the staff, they were so friendly and helpful. The location is brilliant. They upgraded my room to a suite at no extra cost

Cons:

Nothing

2026-06-04 • via Nuitee
W
Wissem • solo_traveller • fr
7
Hôtel correct, mais devrait être un petit peu plus honnête et rendre les affaires des clients quand ils l’ont oublié plu
Pros:

Hôtel correct sur l’île de zamalek

Cons:

Ahmed le réceptionniste, j’ai oublié ma casquette, il ne me l’a jamais rendu en me disant qu’il ne l’a pas trouvé alors que je l’avais laissé à l’accueil avant de monter dans la voiture et que je m’en suis rendu compte une fois dans le Taxi donc je l’ai bien oublié à l’accueil et je l’ai téléphoné, il m’a dit qu’il n’y avait rien alors que je sais que j’ai laissé ma casquette et que c’est lui qui l’a pris

2026-06-03 • via Nuitee
C
Carolina Isabel • couple • cl
8
Buen Hotel , sector tranquilo
Pros:

La ubicación

Cons:

Se debe mejorar el desayuno

2026-06-03 • via Nuitee
R
Rita • solo_traveller • fr
9
2026-06-03 • via Nuitee
حنان • couple • sa
1
سيء سيء
Pros:

تم الحجز و الدفع عن طريق بوكينغ ولم يوافقو بدخولنا رغم تم اعطائهم كرت العايله

Cons:

تم الحجز و الدفع عن طريق بوكينغ ولم يوافقو بدخولنا رغم تم اعطائهم كرت العايله ولم نستطيع السكن وليست اول مره

2026-06-01 • via Nuitee
A
afsar • couple • gb
10
Great hotel
Pros:

‏the location is excellent and the staff are very friendly

Cons:

Breakfast items are limited eg no butter no scrambled or fried egg

2026-05-31 • via Nuitee
A
ALAA • couple • bh
10
Pros:

نظيف و تعامل راقي جدا

Cons:

لا شي

2026-05-29 • via Nuitee
C
Claudia • couple • cl
1
Bad, I won’t come back
Cons:

During our stay no one clean the room , we even had to ask for toillet paper.

2026-05-29 • via Nuitee
A
afsar • couple • gb
10
Pros:

Michael Rathos was very helpful he gave me a suite and always helped. Excellent location near all cafes

Cons:

Nothing

2026-05-27 • via Nuitee
عبدالعزيز • family_with_children • sa
9
2026-05-26 • via Nuitee
I
Ian • extended_group • gb
9
Pros:

Very friendly and great value.

2026-05-25 • via Nuitee
A
afsar • couple • gb
10
Overall God
Pros:

Clean

Cons:

Not enough item for breakfast

2026-05-25 • via Nuitee
M
Muhammad • solo_traveller • sa
10
Pros:

Very good service

2026-05-22 • via Nuitee
C
Camila • solo_traveller • es
7
2026-05-20 • via Nuitee
M
marwan • solo_traveller • sa
10
Pros:

الاستقبال رائع تسليم السكن سريع مرنين جدا
House keeping متعاونيين جدا اول باول
مدير الفندق مشرف بنفسه وموظف الاستقبال يتابع اي ملاحظات

صراحتا اكثر شي مو كويس عدم وجود ساعة حائط فقط السعر مقابل الفندق بيرفكت

Cons:

اتمنى تواجد ملصق اتجاه القبله وسجادة صلاة
الباب يحتاج تصليح فقط لاحكام القفل فقط لكن الحمدالله الفندق كويس جدا وموقعه مبدع

2026-05-20 • via Nuitee
S
Saif • solo_traveller • ae
9
2026-05-19 • via Nuitee
D
Daniel Enrique • solo_traveller • co
5
Estadía en el cairo
Pros:

La ubicación y el personal fue muy amable

Cons:

Estaba muy sucio, la limpieza no fue la adecuada y las sábanas se veían negras. Las camas son muy duras y se veían manchadas las almohadas

2026-05-18 • via Nuitee