Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Noise issues
Poor cleanliness
Uncomfortable bedding

Categories

Cleanliness
6.49
Several comments indicate poor cleanliness, including issues with shower mold and water leaks.
Service
9.99
Many reviews highlight friendly staff and good service.
Location
10
Guests appreciate the central location and easy access.
Room Quality
6.45
Numerous complaints about noise, poor bedding, and unpleasant odors.
Amenities
7.48
While some amenities were noted positively, there were also complaints about the parking and lack of breakfast.
Value for Money
7.44
Some comments suggest better alternatives are available for the price.
Food and Beverage
9.49
Review mentions good breakfast.
Overall Experience
7.48
Mixed reviews suggest a primarily negative experience due to comfort and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:19

Property Description

Modern Accommodation with Free WiFi

Convenient Room Amenities: Each room at Hotel Toledo Plaza is equipped with a wardrobe, private bathroom, and free toiletries. Some rooms even feature a balcony for a relaxing outdoor experience.

Exceptional Services: Enjoy room service, a 24-hour front desk, and tour organization during your stay. The hotel staff is dedicated to ensuring a comfortable and memorable experience for all guests.

Nearby Attractions: Explore popular landmarks such as Founders Monument and Cathedral of Our Lady of Poverty, located just a short distance away. Conveniently situated near El Edén International Airport, Hotel Toledo Plaza offers easy access for travelers.

Experience modern comfort and exceptional service at Hotel Toledo Plaza. Book your stay now for a memorable trip in Armenia!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for COP 30,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 80 reviews
Cleanliness: 6.49
Service: 9.99
Location: 10
Room Quality: 6.45
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 9.49
Overall Experience: 7.48
J
Julián Andrés • solo_traveller • co
10
Pros:

NA

Cons:

NA

2026-05-08 • via Nuitee
D
Diana Patricia • solo_traveller • co
6
2026-04-26 • via Nuitee
Y
yolanda • couple • co
8
Bueno, el lugar muy bonito aseado, me gustó mucho lo único fue el problema de de la luz que llega mucho a la habitación
Pros:

El alojamiento estaba muy cómodo. Lo único es que hay una ventana que llega con mucha luz y no permite descansar de manera plena.

Cons:

Las habitaciones deben estar completamente aisladas de toda luz que pueda llegar y no permita descansar y ese fue el caso, hay una habitación donde la luz no deja, no permite descansar

2026-04-23 • via Nuitee
J
Jorge Luis • family_with_children • co
8
2026-04-22 • via Nuitee
• solo_traveller • co
8
2026-04-13 • via Nuitee
J
Juan Pablo • solo_traveller • co
8
2026-04-01 • via Nuitee
C
Carolina • couple • co
8
2026-03-28 • via Nuitee
J
Jaime Andres • couple • co
10
Las chicas de recepción súper formales y queridas, muchas gracias
Pros:

Cómodo, amplio y aseado

2026-03-26 • via Nuitee
D
David • solo_traveller • co
10
2026-03-25 • via Nuitee
C
CASTAÑEDA • extended_group • co
10
2026-03-24 • via Nuitee
J
Joel • couple • co
10
Excelente
Pros:

Cama cómoda y ubicación

Cons:

Que no había parqueadero en el mismo pero igual bien

2026-03-23 • via Nuitee
J
John Anderson • family_with_children • co
10
2026-03-23 • via Nuitee
C
Carlos • solo_traveller • ca
9
Excelente ubicación
Pros:

Ubicación

Cons:

Un poco de ruido en la noche

2026-03-13 • via Nuitee
A
Anette Katherin • solo_traveller • co
9
2026-03-03 • via Nuitee
J
Jaime Andres • couple • co
9
2026-03-02 • via Nuitee
W
Witold • solo_traveller • pl
8
Pros:

The location was perfect, the room was big enough and the reception was kind. There's no breakfast but next door there is a restaurant with good breakfast options.

Cons:

In some opinions it is mentioned that the noise is a problem. This is true but fortunately only on weekend. The noise from neighbour disco is terrible.

2026-02-26 • via Nuitee
W
Witold • solo_traveller • pl
8
2026-02-26 • via Nuitee
M
Michael • solo_traveller • ch
7
Lage ist gut, kurze Strecke zum Busbahnhof für Ausflüge, das Hotel ist sauber und sehr freundlich
Pros:

Lage ist sehr gut, freundliches Personal, sauber

Cons:

Nicht ruhig, man hört Strasse und alle Nachbarn, kein gutes WiFi

2026-01-30 • via Nuitee
A
Alejandra • family_with_children • co
10
Pros:

La ubicación es muy central, el parqueadero es al lado, la habitación cómoda y limpia. El personal atento a lo que necesitaramos.

2026-01-27 • via Nuitee
M
Moreno • solo_traveller • co
10
Súper
Pros:

La limpieza

Cons:

Todo está excelente

2026-01-21 • via Nuitee