Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Noise issues
Poor cleanliness
Uncomfortable bedding

Categories

Cleanliness
6.49
Several comments indicate poor cleanliness, including issues with shower mold and water leaks.
Service
9.99
Many reviews highlight friendly staff and good service.
Location
10
Guests appreciate the central location and easy access.
Room Quality
6.45
Numerous complaints about noise, poor bedding, and unpleasant odors.
Amenities
7.48
While some amenities were noted positively, there were also complaints about the parking and lack of breakfast.
Value for Money
7.44
Some comments suggest better alternatives are available for the price.
Food and Beverage
9.49
Review mentions good breakfast.
Overall Experience
7.48
Mixed reviews suggest a primarily negative experience due to comfort and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:19

Property Description

Modern Accommodation with Free WiFi

Convenient Room Amenities: Each room at Hotel Toledo Plaza is equipped with a wardrobe, private bathroom, and free toiletries. Some rooms even feature a balcony for a relaxing outdoor experience.

Exceptional Services: Enjoy room service, a 24-hour front desk, and tour organization during your stay. The hotel staff is dedicated to ensuring a comfortable and memorable experience for all guests.

Nearby Attractions: Explore popular landmarks such as Founders Monument and Cathedral of Our Lady of Poverty, located just a short distance away. Conveniently situated near El Edén International Airport, Hotel Toledo Plaza offers easy access for travelers.

Experience modern comfort and exceptional service at Hotel Toledo Plaza. Book your stay now for a memorable trip in Armenia!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for COP 30,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 63 reviews
Cleanliness: 6.49
Service: 9.99
Location: 10
Room Quality: 6.45
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 9.49
Overall Experience: 7.48
C
Carlos • solo_traveller • ca
9
Excelente ubicación
Pros:

Ubicación

Cons:

Un poco de ruido en la noche

2026-03-13 • via Nuitee
A
Anette Katherin • solo_traveller • co
9
2026-03-03 • via Nuitee
J
Jaime Andres • couple • co
9
2026-03-02 • via Nuitee
W
Witold • solo_traveller • pl
8
Pros:

The location was perfect, the room was big enough and the reception was kind. There's no breakfast but next door there is a restaurant with good breakfast options.

Cons:

In some opinions it is mentioned that the noise is a problem. This is true but fortunately only on weekend. The noise from neighbour disco is terrible.

2026-02-26 • via Nuitee
W
Witold • solo_traveller • pl
8
2026-02-26 • via Nuitee
M
Michael • solo_traveller • ch
7
Lage ist gut, kurze Strecke zum Busbahnhof für Ausflüge, das Hotel ist sauber und sehr freundlich
Pros:

Lage ist sehr gut, freundliches Personal, sauber

Cons:

Nicht ruhig, man hört Strasse und alle Nachbarn, kein gutes WiFi

2026-01-30 • via Nuitee
A
Alejandra • family_with_children • co
10
Pros:

La ubicación es muy central, el parqueadero es al lado, la habitación cómoda y limpia. El personal atento a lo que necesitaramos.

2026-01-27 • via Nuitee
M
Moreno • solo_traveller • co
10
Súper
Pros:

La limpieza

Cons:

Todo está excelente

2026-01-21 • via Nuitee
F
Fernanda • couple • co
10
2026-01-20 • via Nuitee
J
Jhon Fredy • solo_traveller • co
8
Confortable
Pros:

Acorde al precio por ubicación y comodidad

2026-01-19 • via Nuitee
L
Luz Dary • couple • co
2
Incomoda
Pros:

Realmente no ne gusto nada del hotel

Cons:

El amoblamiento esta muy vuejo y deteriorado, no huele bien la habitacion. No es confortable. Las fotos de Internet son engañosas, nada que ver con la realidad que se encuentra cuando uno llega. En el mismo sector hay hoteles nas nuevos y mas baratos que incluyen desayuno y parqueadero. No lo recomiendo

2026-01-19 • via Nuitee
L
Licett • family_with_children • co
9
Descanso
2026-01-19 • via Nuitee
A
Arboleda • solo_traveller • co
10
2026-01-15 • via Nuitee
J
JENIFFER • couple • au
5
Pros:

I think the property was good and the staff is friendly

Cons:

I didn’t like that it doesn’t have thinks that a hotel should provide as shampoo and conditioner, towel for hands, mat for the bathroom floor

2026-01-14 • via Nuitee
J
Jhon • family_with_children • co
9
2026-01-10 • via Nuitee
R
Ramirez • family_with_children • co
10
2026-01-06 • via Nuitee
J
Jeyson • couple • co
7
One night stay
Pros:

Location, easy access.

Cons:

street noise, , street lights, really hard bed.

2026-01-03 • via Nuitee
A
Andres Felipe • family_with_children • co
10
2025-12-29 • via Nuitee
L
Leyton • couple • co
9
Buen alojamiento
Pros:

El hotel está bien ubicado. El personal es amable y brinda buen servicio.

Cons:

La ventana del baño era un poco expuesta hacia la calle.

2025-12-26 • via Nuitee
B
Breydy • family_with_children • co
9
2025-12-24 • via Nuitee