Grey Family Hotel

Hotels
•
Independent
10 (1 reviews)
Kopaonik, Raška, Kosovska Mitrovica District, 36354 , Raška , RS
381-608090902

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
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Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Excellent service
Good breakfast
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed reviews on value for money

Categories

Cleanliness
7.3
Guests consistently mentioned cleanliness as a positive aspect, although some reviews highlighted maintenance issues.
Service
7.9
Service was generally appreciated across most reviews, with occasional complaints about wait times.
Location
8.3
The hotel is praised for its great location near key landmarks and activities like skiing.
Room Quality
7.9
Rooms were generally described as spacious and comfortable, with a few mentions of maintenance issues.
Amenities
6.8
While some guests appreciated the amenities such as the gym and pool, others expressed disappointment in the lack of spa services.
Value for Money
5.9
Mixed opinions on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.1
Breakfast and restaurant services received positive feedback, but some guests desired more menu variety.
Overall Experience
7.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 18:23

Property Description

Luxurious Spa and Ski-in/Ski-out Access
Indulge in massages and facials at the spa. Enjoy the convenience of ski-in/ski-out access, an indoor pool, and a waterslide.

Dining and Entertainment
Savor a meal at the restaurant or grab a snack at the coffee shop. Relax with your favorite drink at the bar/lounge.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge services, and ski storage. Take advantage of the ski shuttle and enjoy a complimentary buffet breakfast daily.

To book your luxurious stay with spa treatments and ski access at Grey Family Hotel in Raška, click now.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

10
Based on 1 reviews
Cleanliness: 7.3
Service: 7.9
Location: 8.3
Room Quality: 7.9
Amenities: 6.8
Value for Money: 5.9
Food and Beverage: 7.1
Overall Experience: 7.5
J
Jasmina • partner
10
Pros:

Great location, literally walk out and ski. Staff were amazing as is the on site restaurant

2021-01-26 • via Nuitee