Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Offsite parking discounted rates available
-
Nightclub
-
Fitness facilities (surcharge)
-
Parking
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Facilities for disabled guests
-
Ironing service
-
Car hire
-
Massage services
-
Packed lunches
-
Solarium
-
Non-smoking throughout
-
Private check-in/check-out
-
Shared lounge/TV area
-
Shuttle service (additional charge)
-
Concierge service
-
Wheelchair accessible
-
Kid meals
-
Heated pool
-
Evening entertainment
-
Lower bathroom sink
-
Public Bath
-
Emergency cord in bathroom
-
Outdoor furniture
-
Coffee Shop on site
-
Fruits
-
Shallow end
-
Pet bowls
-
Spa/wellness center services
-
Beauty Services
-
Pet basket
-
Manicure
-
Pedicure
-
Visual aids: Braille
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Key card access
-
Mobile app for room service
-
Broadcast Live sport events
-
Pub crawls
-
Happy hour
-
Television in common areas
-
Nightclub
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Beach umbrellas
-
Free pool cabanas
-
Pool sun loungers
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Spa tub (surcharge)
-
Internet access
-
Housekeeping on request
-
Concerts/live shows
-
Reception hall
-
Exercise/lap pool
-
Secured parking
-
Garage
-
Health or beauty spa nearby
-
Swimming nearby
-
Hosted evening meal (reserve)
-
Bicycle-friendly property
-
Rooftop garden
-
Vegetarian menu options available
-
Bulk dispenser for toiletries
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation with Top-Notch Amenities
Exquisite Dining and Relaxation Options
Indulge in gourmet meals at the on-site restaurant and unwind by the outdoor swimming pool or in the fitness centre.
Convenient Services for a Seamless Stay
Benefit from the 24-hour front desk, airport transfers, and free WiFi. Additionally, enjoy room service, a tour desk, and car rental services.
Prime Location with Easy Access to Attractions
Located near El Poblado Park and Pueblito Paisa, Hotel York Luxury Suites Medellin by Preferred is close to popular landmarks like Castle's Museum and The Dancer's Park.
Book now for an unforgettable stay at Hotel York Luxury Suites Medellin by Preferred, where luxury meets convenience in the heart of Medellín.
Property Policies
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
-
Pets
Pets are allowed. Charges may be applicable.
-
Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Very Comfortable
Breakfast was ok. I missed more protein on my plate, but Juan Carlos made my experience fantastic.
They have a beautiful rooftop on the 23rd floor with a cozy bar and fantastic view of Medellin. The only thing I didn't like was the closing time in the entire floor (10:00 pm). It will be nice to extend those hours until midnight. However, Robert the bartender was extremely nice and made feel welcome when I enter the bar. Thank you Robert for your friendly and professional attitude.
Location and staff
NADA UN TRAUMA
Los motivos de mi reclamación son los siguientes:
1. Incumplimiento de reserva y logística: Al momento de mi llegada, las habitaciones no estaban listas. Además, las camas no coincidían con las dimensiones especificadas en mi reserva, siendo de un tamaño inferior al contratado.
2. Irregularidades en el cobro y tasa de cambio: El personal intentó aplicar un sobreprecio en el costo de la estancia utilizando una tasa de cambio injustificada y fuera de los parámetros legales, lo que constituye un intento de fraude.
3. Cargos exorbitantes en servicios: Se me realizó un cobro abusivo de 84 USD por un solo omelet en el desayuno, una cifra que carece de toda lógica comercial.
4. Penalización injusta: Debido al trato recibido y a las pésimas condiciones, decidí retirarme del establecimiento. No obstante, se me aplicó un cargo de 250 USD por "cancelación", cuando mi salida fue motivada por el incumplimiento de contrato por parte del hotel.
Considero que estos hechos son un atropello al consumidor y una falta de ética profesional. Solicito el reembolso inmediato del cargo por cancelación y una revisión de los cobros excesivos realizados.
Quedo a la espera de su respuesta y de la intervención de Booking para resolver este inconveniente a la mayor brevedad posible.
El espacio, la decoración la limpieza, la comida mucha variedad, super atentos todos los que nos atendieron
It was beautiful!!😍😍
Just wish they told us the items( beverages and snack)in the hotel room weren’t complimentary! We genuinely thought they were 🥺
struttura moderna e efficiente, camera eccellente
ci vuole pazienza se si ordinano le uova a colazione fatte al momento.
The members of staff were kind and fast to our requirements. I want to mention Andres and Dairi at reception were amazing. Robert at the bar always greeted us with a smile and a great cup of coffee.
The food at the restaurant was not up to a hotel standards. Food choice was very basic.
Albergo bellissimo, super moderno, camera grande, con living e cabina armadio, letto comodissimo e bagno grande. Veramente uno degli alberghi più belli dove sia stata. Pulito e dotato di tutto il necessario. La camera è domotozzata ed è possibile aprire e chiudere le tende, accendere e spegnere la luce semplicemente utilizzando la voce. Bellissime le grandi finestre che davano sul versante della montagna. La colazione viene servita in un'ampia sala dotata di terrazza ed è molto abbondante e varia. Molto belli anche il rooftop e la piscina. Si trova in una zona residenziale, quindi bisogna mettere in conto che per spostarsi è necessario il taxi, ma trovandosi facilmente e a buon prezzo, non abbiamo avuto alcun tipo di problema.
Nulla, tutto perfetto.
The room was lovely.
The staff attitude was not good. I asked for help to check into my next flight (the email was in Spanish) and the initial lack of help combined with staff sniggering and laughing at me was completely unprofessional and upsetting.
Our room was also not cleaned properly- floors and toilet not cleaned.
Also the restaurant staff upsold us Italian water at £7 a half bottle instead of local Colombian water at £2. When we specifically asked the next night for local water they tried again to sell us the £7 water. By way of reference local beer was £2 a bottle.
At breakfast, 2 of the four fruits were not ripe. What chef cuts up an unripe mango and presents it on a platter? Given how cheap fruit is in Columbia, that is disgraceful.
At 9 floors up the traffic noise is really bad. I had asked for a quiet room but was not allocated that.
This hotel failed on many levels
camera suite molto bella e spaziosa letto comodissimo
spa e piscina ottime
colazione con servizio cucina senza nessun supplemento
Il Direttore del Ristorante che parlava solo Spagnolo e non sapeva una parola di Inglese lo trovo in un Hotel di questo livello veramente imbarazzante fortunatamente i camerieri lo parlavano
Sono molto amareggiato dopo aver soggiornato per 6 notti in una suite e cenato tutte le sere al Ristorante dll'Hotel quando ho chiesto un late check out alle 17 ( 3 ore in piu del normale orario ) sono andati a chiedere al Manager Director dell'Hotel e la risposta e' stata che me lo accordava se pagavo 100 USD !!!!!!! credo che un gentleman agreement a un cliente Genius livello 3 dopo che ho speso molti soldi in questo Hotel era il minimo che poteva fare
Cosi' ho dovuto restare nella Hall dell'hotel 3 ore prima di recarmi in Areoporto
Place to go back soon
Everything
Tout
Rien
Your guide to the flawless travel experience
Popular Countries
Get our app
