Suwon Sunstar Hotel

Hotels
7.8 (83 reviews)
7-12, Jeongjo-ro 905beon-gil, Paldal-gu , Suwon , kr

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
5.8
Several reviews mention issues with cleanliness, particularly the smell of cigarette smoke and unclean bathrooms.
Service
7.3
Concerns were raised about unhelpful check-in service and language barriers at the reception.
Location
9.8
Repeated positive comments on the location being excellent and convenient to key attractions.
Room Quality
6.8
Mixed feedback on room quality; issues with noise and cleanliness were highlighted.
Amenities
7.8
The room amenities were adequate, but lack of towels and poor quality of service affected the perception.
Value for Money
8.3
Overall, value for money perceived as reasonable given location but impacted by service and cleanliness issues.
Food and Beverage
8.8
Adequate options available, including convenience items for purchase.
Overall Experience
7.8
Many guests had a disappointing experience due to service and cleanliness, despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 03:56

Property Description

Convenient Location
Suwon Sunstar Hotel is ideally situated just steps away from the historic Hwaseong Fortress, offering easy access to key landmarks and attractions in Suwon.

Modern Amenities
Guests can enjoy the convenience of a shared kitchen, a shared lounge, and room service during their stay. Each room is equipped with a kettle, a computer, air conditioning, and a flat-screen TV for the ultimate comfort.

Additional Services
The hotel provides laundry facilities, free private parking, a business centre, and a 24-hour front desk to cater to all guest needs seamlessly.

Ready to experience comfort and convenience at Suwon Sunstar Hotel? Book your stay now and make unforgettable memories in Suwon.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 83 reviews
Cleanliness: 5.8
Service: 7.3
Location: 9.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 7.8
couple fr
7
2025-12-09 via Nuitee
extended_group kr
5
딱 잠만 잘 사람들!
Pros:

숙소의 위치가 좋습니다.

Cons:

체크인부터 불친절했어요. 융통성있게 해주는 부분도 없어요. 그리고 락스를 사용해서 청소를 하시나본데 문열고 들어가면 방에 락스 냄새가 너무 납니다.

2025-12-03 via Nuitee
extended_group kr
1
2025-11-19 via Nuitee
L
laura colombini extended_group it
4
Pessimo check in alle 21. Ottima la posizione vicino alle mura
Pros:

Ottima la posizione vicino alle mura

Cons:

Pessimo il check in alle 21 con supplemento di 30.000 won a camera per entrare alle 17 in camera
Alla reception nessuno parla inglese

2025-11-17 via Nuitee
H
hernan solo_traveller il
9
2025-11-15 via Nuitee
P
Pierre-Marie couple fr
7
2025-11-09 via Nuitee
D
daniella solo_traveller es
2
Horrible
Pros:

The location was amazing

Cons:

When we arrived at the hotel at 4:30 PM, we were shocked to discover that check-in was only at 9:00 PM!
Absolutely insane and unreasonable. Yes, it was on us to verify the time, but since we arrived in the middle of the day, it never even occurred to us that check-in would be such an issue.

In addition—and this was probably the biggest problem—the room reeked of cigarette smoke! I felt extremely nauseous all night because of it. It was simply a horrible experience. Anyone sensitive to smells should stay away at all costs.
I’ll also mention that although there was a window, it couldn’t be opened because the place was swarming with mosquitoes that kept biting us until we finally had to close it. How hard would it be for the hotel to invest in a proper screen so mosquitoes can’t get in??

It was truly a night of misery. Between the nausea from the cigarette smell (even though it was supposed to be a non-smoking room), I barely slept an hour.

When we wanted to take a shower, we discovered that the hotel doesn’t provide bath towels—only hand towels. Completely absurd.

And of course, since check-in was only at 9 PM, it was too late to look for alternative accommodation by that point. Thankfully, we escaped after just one night.

2025-10-08 via Nuitee
D
Dineshini Krishnan couple my
8
2025-10-06 via Nuitee
T
tagliarini family_with_children it
9
Ottimo per posizione e spazio camere
Pros:

Ottima posizione, camere spaziose, bagno con vasca e doccia, pulizia e gentilezza.

Cons:

Nulla.

2025-09-10 via Nuitee
H
Heike solo_traveller de
7
Pros:

Lage top

Cons:

Etwas düster und dunkel

2025-08-25 via Nuitee
A
Ambre couple fr
6
2025-08-20 via Nuitee
T
Trotagumis couple es
8
Pros:

Estaba bien situado muy cerca de una de las puertas y a un paso del centro cultural. Las habitaciones eran amplias y las camas cómodas.

Cons:

El check in era a las 21:00. Quizá ya estaba en la reserva pero yo no lo vi al hacerla. Nos guardaron el equipaje hasta que volvimos. Pero al llegar la puerta estaba abierta, el baño usado lleno de pis con un cigarro y ceniza dentro y mosquitos.

2025-08-13 via Nuitee
extended_group jp
8
2025-08-10 via Nuitee
L
Lucile couple fr
9
Belle surprise, mais peut sentir la cigarette
Pros:

Nous avons apprécié la taille du logement, l'emplacement, à côté des restaurants et de la muraille.
L'accueil était simple et basique.
La chambre était grande avec tout le nécessaire de salle de bain : shampoing gel douche, après shampooing, kimono, serviette.
Possibilité d'acheter des nouilles si vous n'avez pas envie d'aller jusqu'à un convenient store.

Cons:

La chambre sentait la cigarette.
Hôtel un peu éloigné du centre-ville avec le marché.

2025-08-07 via Nuitee
T
Tamar couple il
7
2025-08-07 via Nuitee
N
Nathiqah solo traveller my
10
Nice stay in Suwon
Pros:

Great location, nice stay & warm hosts

2025-05-08 via Nuitee
E
Esteban young couple es
9
100% recommended
Pros:

This was by far the best room we had during our stay in Korea. It was spacious and had a window for ventilation, which we kept open all night as the central heating was a bit too high and couldn't change it. The bathroom was also large and came with a useful variety of toiletries, which was a wonderful touch.
The staff were very kind — they stored our luggage and even offered us umbrellas when it started to rain. Highly recommended.

2025-04-12 via Nuitee
D
David young couple sg
7
Good
2025-03-18 via Nuitee
C
Carl86 young couple ph
7
Good
2025-03-09 via Nuitee
N
Narmandakh solo traveller mn
10
Exceptional
Pros:

Good hotel

2025-02-13 via Nuitee