Sable At Navy Pier Chicago, Curio Collection By Hilton

Hotels
•
Curio Collection by Hilton
9.2 (1702 reviews)
900 E Grand , Chicago , us

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Clean property
Good food quality
Cons:
Expensive valet
Limited food menu

Categories

Cleanliness
9.3
The hotel was noted as very clean, including lobby and restaurant.
Service
9.8
Staff were consistently described as friendly, helpful, and attentive, especially Mayte.
Location
9.3
Perfectly placed location at Navy Pier with nearby restaurants and attractions.
Room Quality
9.3
Modern rooms with beautiful views and elegant decor mentioned as a highlight.
Amenities
8.8
Amenities were positively reviewed, but some like the valet were noted as expensive.
Value for Money
8.8
General consensus on quality but some mention of higher prices for certain services.
Food and Beverage
8.8
Praises for food quality but noted limited menu options.
Overall Experience
9.5
Overall stay was excellent with multiple testimonials of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:21

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Sable At Navy Pier Chicago, Curio Collection By Hilton. Each guest room is equipped with modern amenities including air conditioning, a flat-screen TV, and a coffee machine, ensuring a comfortable stay.

Convenient Location
Located in the heart of Chicago, our hotel offers easy access to popular attractions such as Navy Pier and the Chicago Museum of Contemporary Art. Guests can also indulge in shopping at the nearby Shops at Northbridge.

Exceptional Dining and Activities
Start your day with a delicious American breakfast and unwind at our on-site restaurant and bar. For leisure activities, guests can enjoy fishing and other recreational options in the vibrant city of Chicago.

Ready to experience luxury and convenience in Chicago? Book your stay at Sable At Navy Pier Chicago, Curio Collection By Hilton now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 72 per day.

Location

Guest Reviews

9.2
Based on 1702 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.5
A
Anthony • couple • us
9
Pros:

Everything

Cons:

Nothing

2026-04-24 • via Nuitee
K
KALYVIS • couple • gr
9
2026-04-23 • via Nuitee
D
Dawn • couple • us
10
Perfect anniversary weekend !
Pros:

The beautiful view

Cons:

N/A

2026-04-22 • via Nuitee
C
Christian • couple • nl
8
Cons:

Dat restaurant al om 8 uur gesloten was terwijl op info 9 uur stond

2026-04-20 • via Nuitee
E
eugene • couple • us
10
2026-04-19 • via Nuitee
K
Kelli • couple • us
10
2026-04-15 • via Nuitee
G
Gregory • family_with_children • us
8
It was an excellent location for investigating the many splendors of Chicago.
Pros:

Everything was wonderful for our stay with our 13 year old grandson for his introduction to downtown Chicago. He loved the window lounge.

Cons:

The rooms were pricy; especially for families.

2026-04-13 • via Nuitee
E
Edwards • couple • au
9
The only issue I had was that it was sold to me via booking.com as breakfast included whereas it was actually a USD18 cr
Pros:

Great view of the lake

2026-04-12 • via Nuitee
D
DAVID • extended_group • es
4
No ha cumplido con las expectativas
Pros:

La ubicación

2026-04-12 • via Nuitee
J
Justin • couple • us
10
2026-04-11 • via Nuitee
• couple • us
10
2026-04-10 • via Nuitee
B
Blake • couple • us
10
2026-04-10 • via Nuitee
S
Sakinah • couple • us
10
2026-04-10 • via Nuitee
M
michaelthomasm2017 • Couples • Carmel, Hamilton County, Indiana
2
Horrible Customer Service, Frustrating Navigation, Decent But Unmemorable Room
Pros:

We booked this hotel expecting an upscale, seamless stay just steps from the Shakespeare Theater on Navy Pier—but what we got was a confusing and frustrating experience from start to finish.

Arriving was a headache. There was virtually no signage indicating where to enter or park, leaving us circling and guessing. Once we finally parked, the confusion didn’t end—we then had to navigate the pier with little direction just to find the front desk.

Check-in was worse. The front desk associate didn’t acknowledge us, didn’t look up, and offered no greeting. When we asked about early check-in, she responded curtly that it wasn’t available and that we’d need to wait nearly four hours—no empathy, no alternatives, nothing. After calling customer service and being bounced around, another staff member told us early check-in was possible if we switched rooms. We returned to the desk, only to be told our original room was already ready. The lack of communication and basic professionalism was astonishing.

While the room itself was clean and visually appealing—with a beautiful bathroom, modern finishes, and quality products—even that couldn’t make up for the issues. The temperature control was unreliable, forcing us to constantly adjust it just to stay comfortable.

In the end, the experience felt disorganized, poorly managed, and frankly unwelcoming. For a hotel that presents itself as upscale, the level of service was completely unacceptable. We love the Shakespeare theatre and plan to return for other productions, we will look for other accommodations first before booking here again.

2026-04-09 • via Tripadvisor
J
Jones • couple • us
9
Best Hotel Stay in Chicago
Pros:

All of the attractions that came with the property.

Cons:

Everything on the Navy Pier closes early

2026-04-08 • via Nuitee
A
Angela • family_with_children • us
10
2026-04-08 • via Nuitee
D
DuJuan • couple • us
10
2026-04-07 • via Nuitee
T
Tempesttost • Couples • Belleville, Michigan
2
Very disappointing customer service
Pros:

We had a very disappointing experience at the Sable Hotel. First, there is almost no signage outside Navy Pier or in the parking garage to direct you to the hotel. Upon entering Navy Pier from the garage, the lack of signage continues - trying to even find the front desk/lobby was an adventure. Front desk staff were cold, unfriendly, unwelcoming, and frankly made us feel like we were interrupting and inconveniencing them by checking in. We had asked if our room was ready early and we were told “no”, check-in was at 4 o’clock. We then called the Hilton 800 number and were redirected to the hotel and were told “oh your room is ready”. They made no effort to check or help us when we were there in person at the front desk. Calling the Hilton 800 number was also frustrating as it felt like we were redirected to a foreign country who had little sympathy and little ability to help. The hotel has three banks of elevators that are separate in an institutional psych ward style hallway of painted white brick that feels very unwelcoming. The rooms and hallways feel tired and not very well cared for. The view from the room is great looking out at the lake and Navy pier. The walk from the hotel to the rest of Navy pier felt ridiculously long through white empty corridors. Overall, I would not recommend staying at this hotel, there are many more options in the Chicago area that provide better service, better environment, and make guests feel welcome.

2026-04-05 • via Tripadvisor
A
Aaron • extended_group • us
9
Pros:

Great room views of chicago and lake michigan

Cons:

Would be nice to have a shuttle to museums campus

2026-04-05 • via Nuitee
M
Markus • solo_traveller • us
2
2026-04-05 • via Nuitee