The Filly Inn

Hotels
8.7 (872 reviews)
Lymington Road , Brockenhurst , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Hiking
Cycling
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Unpleasant odors
Dust in rooms

Categories

Cleanliness
7.78
Several reviews mentioned issues with unpleasant odors and dust, indicating lower cleanliness.
Service
9.25
Many reviews praised the staff's friendliness and helpfulness, highlighting excellent service.
Location
9.29
The location received high marks for convenience to nearby attractions and transport.
Room Quality
8.74
Rooms were generally described as comfortable and well-decorated, with some concerns regarding odors.
Amenities
8.77
Amenities were noted to be good, with specific mentions of helpful items like a fridge.
Value for Money
8.23
Some reviews mentioned feeling it was overpriced for the offered amenities, affecting perceived value.
Food and Beverage
8.78
Food quality received positive comments, although there were mentions of inconsistency.
Overall Experience
8.75
Most reviewers had a generally positive experience, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:39

Property Description

Luxurious Accommodation with Modern Amenities

The Filly Inn in Brockenhurst offers a comfortable stay with soundproof units, free WiFi, and parking. Each unit is equipped with a desk, flat-screen TV, and a private bathroom. Guests can enjoy a complimentary Full English/Irish breakfast and dine at the on-site family-friendly restaurant serving delicious British cuisine.

Outdoor Activities and Relaxation

Located near hiking trails, guests can explore the picturesque surroundings of Brockenhurst or unwind by the outdoor fireplace after a day of cycling. The serene ambiance and activities make The Filly Inn an ideal choice for nature lovers.

Convenient Location and Nearby Attractions

Conveniently situated close to Southampton and Bournemouth, this bed and breakfast provides easy access to popular attractions like The Mayflower Theatre and Southampton Cruise Terminal. Don't miss the chance to experience a memorable stay at The Filly Inn.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 872 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
B
Brian • couple • gb
8
Excellent all round - would stay again.
Pros:

All good

Cons:

Entry/exit on a fast bend on a main road, but we survived!
Lavatory cistern was not working properly and refused all attempts by staff to fix it. I devised my own method and we managed for the stay.

2026-10-24 • via Nuitee
D
David • couple • gb
10
Good value and friendly staff
Pros:

Food was good and staff were excellent, and the huge bed was brilliant 😊

2026-10-14 • via Nuitee
D
David • couple • gb
9
Great and would come again
Pros:

Good breakfast. Cereal and toast

Cons:

No dislikes

2026-10-13 • via Nuitee
G
Gintare • couple • gb
9
Great stay, fantastic location for exploring the New Forest, and absolutely delicious food.
Pros:

First of all, the location is fantastic if you're planning to explore the New Forest trails. There's plenty of free parking, which is a real bonus. The hotel has a restaurant on the ground floor with both indoor and outdoor seating, and it's dog-friendly too. We had dinner there on the evening we arrived, and it was absolutely fantastic. The chef clearly knows what they’re doing! 🤩 We both chose fish dishes and loved every bite. One thing I particularly appreciated was the selection of mini desserts available. Such a brilliant idea! I’m always tempted by something sweet after a meal, but a full-sized dessert is often too much. The smaller portions were perfect. Breakfast was included in our stay and, once again, everything was delicious. Overall, a wonderful experience that made our stay even more enjoyable.
Room was good for the price.

Cons:

The only thing missing from our stay was the homemade cookies that were mentioned on the welcome information in our room! 😄 After such an incredible dinner, I was really looking forward to trying them because I was convinced they would have been delicious too. Unfortunately, we never spotted them, and by the end of our stay I was far too shy to ask about them, especially after enjoying such a lovely complimentary breakfast. ☺️ Not a complaint at all, just a little thing that made me smile! 🍪💕

2026-10-12 • via Nuitee
C
Charlie • solo_traveller • gb
10
Pros:

Staff was brilliant

2026-09-19 • via Nuitee
B
Brewer • family_with_children • au
8
2026-09-11 • via Nuitee
W
Wayne • couple • gb
10
2026-09-11 • via Nuitee
G
Gerald • couple • gb
9
2026-09-10 • via Nuitee
J
Jo • couple • gb
9
Very friendly
Pros:

Very warm welcome, lovely food, excellent location

Cons:

We were in the cheapest room which was pleasant but only has high velux windows, rather than something you can see out

2026-09-10 • via Nuitee
T
Trace • couple • gb
9
Friendly, relaxing Inn with a great Restaurant and patio area.
Pros:

Very “laid back” vibe to the place with a comfortable atmosphere. Beautiful patio area. Dinner in the restaurant was excellent and we were impressed with the wide range of choice on the menu. Breakfast was also very good. Staff were all good. The room was ok for 1 night, bathroom was good and proper toiletries were provided alongside lovely fluffy soft towels. Bed was super comfortable.

Cons:

The windows in our room were velux windows so no view available but also limited airflow. We did have a fan, which we should have used as the room was quite warm. Air conditioning in the room would have made it better.

2026-09-07 • via Nuitee
G
Grant • couple • gb
10
2026-09-03 • via Nuitee
P
Pieter • couple • be
5
Pros:

Het eten was lekker, zowel avondeten als ontbijt.

Cons:

De kamer was oppervlakkig schoongemaakt, maar op de lampen, kaders en deurlijsten hingen vol met stof. De glazen in het restaurant en de pub waren niet proper. Het ontbijt begon zogezegd om 8u, maar we moesten eerst al een kwartier zitten koekeloeren vooraleer er nog maar gevraagd werd wat we wilden drinken, en pas om kwart voor 9 kregen we effectief ons ontbijt. Een dikke tegenvaller.

2026-09-01 • via Nuitee
S
Susan • couple • gb
5
Expensive on accommodation but food was good. Staff could do with some stress management training.
Pros:

Excellent food, good location, nice room.

Cons:

GM was stressed due to kitchen issue, but quite rude to us. Check-in listed as 2pm on booking confirmation but he told us 3pm so we had to come back. Hair dryer so hot it burnt my head and PAT test was dated 2023. GM just said it had been PAT tested since then but the sticker dropped off. Any decent electrician would remove old sticker so that didn't strike us as truthful. Other staff were stand offish but it felt like a stressful environment to work in, so not surprised.

2026-09-01 • via Nuitee
S
Stephen • solo_traveller • gb
10
Steve
Pros:

Staff were polite and helpful at all times, it was much more relaxed and friendly than we expected and made the stay even better. We will be going back and will recommend, don't change the winning formula.

Cons:

Nothing it was all good

2026-09-01 • via Nuitee
M
Merrick • couple • gb
7
A pleasant break
Pros:

What lovely staff friendly and attentive.

Cons:

Thought the restaurant was.over priced and disapointing

2026-08-28 • via Nuitee
D
Delia • couple • ch
9
2026-08-22 • via Nuitee
R
Robin • couple • gb
9
Ambience was of a high standard, food selection good, service most attentive.
Pros:

The various sectors of the Filly were contrasting in the inside and outside areas both of a high standarrf

Cons:

The inside bar and dining toom

2026-08-19 • via Nuitee
A
Amanda • couple • gb
9
2026-08-16 • via Nuitee
T
Teresa • couple • gb
10
Wonderful
Pros:

We had a lovely room. Very large comfortable bed. Very friendly staff. Amazing breakfast.

Cons:

Our shower was just warm and then cold when my husband used it.

2026-08-16 • via Nuitee
S
Sue • family_with_children • gb
9
A really well run, pretty and altogether lovely place
Pros:

EXCELLENT. BEST POACHED EGGS EVER
On arrival, my daughter and I were shwnnto a rom with a double bed - not the twins we had asked for. NO fuss, and we were offered another room - ie one each. Lovey rooms, very comfy bed, everything working really well. Even a Dyson fan to keep the heat at bay. Very delicious coffee in the morning

Cons:

Natural or coconut yoghurt/kefir n the morning, and possibly some fruit?

2026-08-16 • via Nuitee