The Filly Inn

Hotels
8.7 (830 reviews)
Lymington Road , Brockenhurst , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Pets allowed
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Unpleasant odors
Dust in rooms

Categories

Cleanliness
7.78
Several reviews mentioned issues with unpleasant odors and dust, indicating lower cleanliness.
Service
9.25
Many reviews praised the staff's friendliness and helpfulness, highlighting excellent service.
Location
9.29
The location received high marks for convenience to nearby attractions and transport.
Room Quality
8.74
Rooms were generally described as comfortable and well-decorated, with some concerns regarding odors.
Amenities
8.77
Amenities were noted to be good, with specific mentions of helpful items like a fridge.
Value for Money
8.23
Some reviews mentioned feeling it was overpriced for the offered amenities, affecting perceived value.
Food and Beverage
8.78
Food quality received positive comments, although there were mentions of inconsistency.
Overall Experience
8.75
Most reviewers had a generally positive experience, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:39

Property Description

Luxurious Accommodation with Modern Amenities

The Filly Inn in Brockenhurst offers a comfortable stay with soundproof units, free WiFi, and parking. Each unit is equipped with a desk, flat-screen TV, and a private bathroom. Guests can enjoy a complimentary Full English/Irish breakfast and dine at the on-site family-friendly restaurant serving delicious British cuisine.

Outdoor Activities and Relaxation

Located near hiking trails, guests can explore the picturesque surroundings of Brockenhurst or unwind by the outdoor fireplace after a day of cycling. The serene ambiance and activities make The Filly Inn an ideal choice for nature lovers.

Convenient Location and Nearby Attractions

Conveniently situated close to Southampton and Bournemouth, this bed and breakfast provides easy access to popular attractions like The Mayflower Theatre and Southampton Cruise Terminal. Don't miss the chance to experience a memorable stay at The Filly Inn.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 830 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
J
Julie • solo_traveller • gb
10
Pros:

Fabulous. Would recommend it!

Cons:

Everything! Comfortable beautifully appointed room, excellent food and lovely staff.

2026-04-25 • via Nuitee
P
P • family_with_children • gb
9
Very pretty interior; both the main areas and the bedroom. Delicious, fresh cooked breakfast
Pros:

Delicious, made-to-order cooked breakfast from a wide menu. Coffee of my choice. Not fast but cooked freshly so absolutely fine. Make sure your room has a fan. It's get hot in the room even in April. Clever velux window in the bedroom that closes automatically if it rains so you can leave it open when you sleep. In Room 5 at least you can't hear the restaurant at all.

2026-04-21 • via Nuitee
D
David • extended_group • gb
5
Terrible, Sack the the manager
Pros:

Location, bed was large and comfortable

Cons:

Room was noisy ( next to main busy road), dark ( lighting was terrible), room service was next to zero ( no housekeeping until a complaint was made), attitude of staff was poor, food was average especially breakfast where our requests went unfulfilled. Our first day breakfast was at a table where the filthy carpet beneath still had food on it from the night before.
The manager, we can only assume he was the manager, was rude, smug and arrogant and minced around the place with a nasty smell under his nose.
This was our third visit and stay, the first two a few years ago being a lovely experience with different staff, this was most definitely the worst and last.

2026-04-19 • via Nuitee
A
Alexander • couple • gb
10
Can’t wait to come back soon.
Pros:

Location, lovely decor, amazingly yummy food, great friendly staff and will definitely be going back soon!

Cons:

That we couldn’t stay longer because they were fully booked!! ;)

2026-04-18 • via Nuitee
W
Wendy • couple • gb
9
Great stay. Staff were all really helpful and very welcoming.
Pros:

Ideally situated to explore the New Forest.
Room was very comfortable.
Would definitely stay again

2026-04-18 • via Nuitee
G
Gilly Hall • solo_traveller • gb
10
Pros:

Convenient location for a party we were attending. Lovely we could get a late lunch when we arrived, which was delicious. Would definetly stay again.

2026-04-17 • via Nuitee
L
Lanius • solo_traveller • gb
10
Can't wait to come back
Pros:

Loved the location, the warm welcome from all staff, the food was amazing, the room was cosy, clean and comfortable

2026-04-14 • via Nuitee
J
Jalal • solo_traveller • gb
10
2026-04-09 • via Nuitee
T
Tamsin • couple • gb
7
2026-04-07 • via Nuitee
F
Frank • couple • gb
8
Comfortable stay in a handy location for visiting the New Forest
Pros:

Comfortable bed and spacious room. Excellent breakfast. Plenty of parking space.

Cons:

First morning shower was cold - apparently the boiler was switched off.

2026-04-07 • via Nuitee
C
Catriona • couple • gb
8
Lovely stay in the new forest, would return
Pros:

Comfortable and stylish room. Staff were excellent

Cons:

There was a smell in the hallway but didn’t affect our room. Poached eggs were overcooked at breakfast

2026-04-06 • via Nuitee
S
Steven • couple • gb
7
2026-04-06 • via Nuitee
A
Andrew • couple • gb
9
2026-04-02 • via Nuitee
A
Andrew • couple • gb
3
Very disappointing lack of communication.
Pros:

The room was comfortable

Cons:

The toilet was not working. The water isolator had been turned off so someone must have known about the problem and not informed us. We only found out when we had already used it. When I turned on the water supply the water just ran straight into the toilet bowl without filling up the cistern. We had to turn the water off again and use the toilets in the pub. We sent a message first thing in the morning and informed the woman who checked us out. Nobody had bothered to get back to us. Very poor service.

2026-03-26 • via Nuitee
M
Michelle • couple • gb
10
Beautiful room - fabulous breakfast.
Pros:

i brought this for my daughter and her partner and they couldn't rate it highly enough. The room was beautiful with a great breakfast. They had a lovely time - thankyou.

2026-03-26 • via Nuitee
L
lindsay • couple • gb
8
Great location, good food both at dinner and breakfast.
Pros:

Location, rooms and ambience

Cons:

We were there on a Sunday eve and it felt like the staff did not want to be there. We felt a bit rushed over dinner

2026-03-24 • via Nuitee
D
David • couple • gb
10
New Forest Getaway
Pros:

Very friendly staff, excellent food particularly the breakfast, really comfortable room albeit a bit on the warm side. Good range of cask ale, all in good condition. Great location for what we wanted to do.

Cons:

Nothing

2026-03-24 • via Nuitee
D
David • solo_traveller • gb
5
Pros:

Charming accommodation, pleasant staff.

Cons:

Very poor food, evening meal and breakfast.

2026-03-21 • via Nuitee
R
Rhoda • solo_traveller • gb
3
Disappointed that it didn’t meet expectations
Pros:

Nice layout and atmosphere

Cons:

Over priced poor quality food

2026-03-11 • via Nuitee
H
Hanna • couple • gb
8
Pros:

Thoughtful touches in the room like cookies and pillow spray, and breakfast was cooked to order which was great. Very nice pub stay in the New Forest with easy access to Roydon Wood, would recommend.

Cons:

For those without a car it is walkable from the train station but not along the main road which doesn't have a pavement

2026-03-09 • via Nuitee