The Filly Inn

Hotels
8.7 (803 reviews)
Lymington Road , Brockenhurst , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Pets allowed
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Unpleasant odors
Dust in rooms

Categories

Cleanliness
7.78
Several reviews mentioned issues with unpleasant odors and dust, indicating lower cleanliness.
Service
9.25
Many reviews praised the staff's friendliness and helpfulness, highlighting excellent service.
Location
9.29
The location received high marks for convenience to nearby attractions and transport.
Room Quality
8.74
Rooms were generally described as comfortable and well-decorated, with some concerns regarding odors.
Amenities
8.77
Amenities were noted to be good, with specific mentions of helpful items like a fridge.
Value for Money
8.23
Some reviews mentioned feeling it was overpriced for the offered amenities, affecting perceived value.
Food and Beverage
8.78
Food quality received positive comments, although there were mentions of inconsistency.
Overall Experience
8.75
Most reviewers had a generally positive experience, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:39

Property Description

Luxurious Accommodation with Modern Amenities

The Filly Inn in Brockenhurst offers a comfortable stay with soundproof units, free WiFi, and parking. Each unit is equipped with a desk, flat-screen TV, and a private bathroom. Guests can enjoy a complimentary Full English/Irish breakfast and dine at the on-site family-friendly restaurant serving delicious British cuisine.

Outdoor Activities and Relaxation

Located near hiking trails, guests can explore the picturesque surroundings of Brockenhurst or unwind by the outdoor fireplace after a day of cycling. The serene ambiance and activities make The Filly Inn an ideal choice for nature lovers.

Convenient Location and Nearby Attractions

Conveniently situated close to Southampton and Bournemouth, this bed and breakfast provides easy access to popular attractions like The Mayflower Theatre and Southampton Cruise Terminal. Don't miss the chance to experience a memorable stay at The Filly Inn.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 803 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
B
Barker solo_traveller gb
10
2026-01-29 via Nuitee
A
Allan couple gb
4
The fact he knew there was a hygiene problem he still thought its ok to put guests in there !
Pros:

To be fair the staff in restaurant and bar staff, house keeping were lovely I give them a 9.👍

Cons:

We were given a room that had a strange smell to it once we walked in but we thought it probably go and left our bags and went for drinks but when we came back it was not good and a lot stronger,because cut was late we put up with it, but next morning we reported it to staff, apparently it was known to have hygiene problem with the main drainage
Why would you put guests in there,The young lady moved us which was ok
My main point was the manager said you can have a couple drinks on the house and something to eat and to be honest I thought he wasn’t even bothered about putting us in the room in the first place ! That’s my impression
Won’t be going back there shame as could be a really nice place

2026-01-26 via Nuitee
A
Alan couple gb
9
2026-01-25 via Nuitee
L
Lily couple gb
9
2026-01-22 via Nuitee
J
JUSTIN couple gb
6
Lovely, really enjoyed everything but the smell
Pros:

The food, the staff and location were wonderful

Cons:

The corridor once you went through to rooms 2-7 had a really bad smell, our bathroom (room 6) was particularly bad. The smell of sewerage was very bad

2026-01-20 via Nuitee
S
scarlett family_with_children gb
8
Pros:

Wonderful food

2026-01-20 via Nuitee
D
Damian couple gb
9
Great venue, great staff, great food.
Pros:

Food was great and lovelly atmosphere

Cons:

Hallway up stairs smelled bad

2026-01-20 via Nuitee
S
Sue couple gb
10
2026-01-20 via Nuitee
A
Alistair couple gb
8
Nice pub with really good food. Rooms a bit tired and watch out for the mosquitos (be prepared)
Pros:

Food both at dinner and breakfast was excellent.

Cons:

Rooms are a little tired - lamps broken, roof lights not shutting
One one cup for tea/coffee provided - had to get another.
Simple things but they should be spotted and rectified.

2026-01-19 via Nuitee
K
Kevin couple gb
9
Excellent
Pros:

The deputy landlady was brilliant nothing was too much trouble, she took time out too chat with us, tell us all the info about where the dog could go for walks, food was available to buy for him in a little doggie corner, blankets were available for outside which was where we spend a later evening to have a couple of night caps, food in restaurant had a wide choice & was very tasty finishing with a cheese board!!! Yummie , could not fault anything other than shame we couldn’t stay longer once again thanks to all the staff excellent

Cons:

Nothing to say here lovely evening Mr & Mrs Quinton

2026-01-19 via Nuitee
P
PAUL couple gb
1
Disappointing
Pros:

Breakfast was good

Cons:

I came home covered in mosquito bites. Never been worse. The room was stifling so we opened a sky
Light. Big mistake.
Hotel will not keep custom until it resolves this issue . I will not return.

2026-01-19 via Nuitee
L
Linda couple gb
9
Pros:

Very good location.

2026-01-19 via Nuitee
A
Amanda couple gb
8
2026-01-15 via Nuitee
N
Nick couple gb
7
Lovely room and facilities- shame about the bad drain smell outside the rooms.
Pros:

The room was good - especially the bed which was big and comfortable. Bathroom also good.

Cons:

The bad drain smell as you go past the toilets downstairs and up the stairs to the bedrooms was not pleasant.

2026-01-04 via Nuitee
D
Dan couple gb
9
2026-01-03 via Nuitee
S
Susan couple gb
8
It was good
Pros:

The property was clean and tidy all over

Cons:

There was a constant sewer smell from the start to the finish of of our stay

2025-12-28 via Nuitee
B
Bill extended_group ie
8
Pros:

Lovely traditional inn and friendly staff

2025-12-27 via Nuitee
H
Holly couple gb
10
Super friendly and very comfortable stay
Pros:

Super friendly and helpful staff, a beautifully decorated room with lots of helpful amenities (including a fridge with fresh milk for morning tea) and a very comfortable bed - I think it was a super king and both the mattress and pillows were great, we slept so well.
Breakfast was delicious with lots of options for fresh cooked meals, and the location was great for exploring the New Forest by car, really central and never more than 15/20mins to a cute town or a great walking spot.
Was a bit worried about noise from the road when we arrived, but inside you can't hear cars at all, and the traffic really dies down in the evening anyway.

Cons:

Nothing, it was all great.

2025-12-17 via Nuitee
A
amanda couple gb
9
Pros:

Having the bed made and room tidied was very welcome.
The dining room was good as was the food.
Great location.

Cons:

Our room had very low beams.

2025-12-16 via Nuitee
E
Elaine couple gb
9
Pros:

All the staff at this Inn were amazing. Food is excellent, both the breakfast and evening meals.

Cons:

Quite a bit of dust in our room, on pictures and lampshade. Apart from that it was clean everywhere else.

2025-12-04 via Nuitee