Entebbe Palm Hotel

Hotels
8.4 (304 reviews)
Circular Road , Entebbe , ug

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Good choice of breakfast
Cons:
Food quality inconsistencies
Room cleanliness issues

Categories

Cleanliness
7.98
Rooms need to be upgraded. Bathrooms have visible signs of mould.
Service
9.45
Generally friendly staff, though some slow service at the restaurant.
Location
9.49
Excellent location for airport access and quiet compound.
Room Quality
7.44
Room and bathroom cleanliness needed attention; some fixture issues.
Amenities
8.47
Good amenities but could improve with better bathroom products.
Value for Money
8.43
The hotel is somewhat pricey given the experience.
Food and Beverage
6.98
Food quality inconsistent, with complaints about overcooked dishes.
Overall Experience
8.95
Overall stay was good with many positives despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:14

Property Description

Luxurious Accommodation
Entebbe Palm Hotel, located just 1.7 km from Aero Beach, offers 4-star accommodation with modern amenities. The air-conditioned rooms feature flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries. Some rooms even have balconies with pool views, ensuring a comfortable stay for all guests.

Diverse Dining Options
Indulge in a variety of culinary delights at Entebbe Palm Hotel. Start your day with a delicious Full English/Irish breakfast and later savor African, American, or Chinese cuisine at the on-site restaurant. Special dietary requests are also catered to, including vegetarian, dairy-free, and vegan options, promising a delightful dining experience for everyone.

Recreational Activities
Guests can unwind by the outdoor swimming pool or explore the vibrant city of Entebbe with cycling activities. With UWEC's Beach and Waterfront Beach in close proximity, there are plenty of opportunities for relaxation and adventure during your stay at Entebbe Palm Hotel. Book now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 304 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 6.98
Overall Experience: 8.95
L
lavinia couple it
7
Nel complesso carino ma avrebbe bisogno di un rinnovo
Pros:

Nel complesso la struttura è carina e lo staff gentilissimo. Comodo anche il bar/ristorante interno.

Cons:

Forse avrebbe bisogno di un rinnovamento generale… la nostra camera era un po usurata e datata. Rapporto qualità prezzo non ottimo, ma per una notte di sosta dopo o prima di andare all’aeroporto direi che é ok.

2026-02-12 via Nuitee
M
Markus couple ch
8
2026-02-12 via Nuitee
A
Anna Maria couple nl
8
2026-02-11 via Nuitee
D
De Kool solo_traveller nl
4
The compound looks nice, but it’s too noisy in the rooms facibg the parking lot
Pros:

Nice garden

Cons:

Noisy

2026-02-09 via Nuitee
K
Kimberly couple us
10
Nice part of Entebbe to stay in.
Pros:

Wonderful stay, very accommodating staff!

Cons:

Quiet, peaceful, clean and good food.

2026-01-31 via Nuitee
G
giuseppe solo_traveller it
1
2026-01-26 via Nuitee
H
Henry couple gb
10
Overall, one of the best places to stay in Entebbe
Pros:

Quiet location, good breakfast, spacious and clean room

Cons:

Noticed some restaurant staff glued on their mobile phone when coming for breakfast. It would be nice to show interest and look at the guest when greeted

2026-01-23 via Nuitee
P
Padraic couple gb
1
Place was ok food was terrible
Pros:

Not a lot

Cons:

Food

2026-01-21 via Nuitee
L
Louis solo_traveller za
9
Short but good.
Pros:

There was no time for breakfast,I had to get to the airport to fly back to SA.

Cons:

Could not find anything wrong.

2026-01-19 via Nuitee
C
Collins/Rachel couple us
8
Overall stay was very good I highly recommend it.
Pros:

Hot water in the bathrooms.

Cons:

Breakfast good but little options I believe they can do better.

2026-01-19 via Nuitee
E
Eddy Philemon couple be
6
Pros:

Restaurant

Cons:

Badkamer

2026-01-19 via Nuitee
S
Susanne family_with_children dk
8
2026-01-12 via Nuitee
H
Heather solo_traveller zm
7
It was okay for a night before flying out.
Pros:

The on duty staff member was very helpful

Cons:

The rooms were not as high standard as I expected. The pool looks enormous in the photo but is small. I thought it was a big hotel but it’s more like a converted house.

2026-01-11 via Nuitee
J
Jeremy N solo_traveller us
8
Pros:

Beautiful setting. Excellent restaurant

Cons:

No armchairs or outdoor seating

2026-01-11 via Nuitee
K
Kathy solo_traveller ca
8
Wouldn’t hesitate to stay there again
Pros:

Location. Friendliness and efficiency of staff

2026-01-08 via Nuitee
C
Claudia couple gb
5
Good for value but nothing exceptional
Pros:

It was decent, but from the pictures it looked much better than it was in reality

Cons:

We booked one premium double room but when we arrived the staff said they didn’t have it anymore as it was taken from another guest, we didn’t understand why since we booked months prior. Anyway they wanted to give us 2 single room, but one of them was terrible, so we ended up choosing the other one with double bed and we stayed there together. There was also too much noise at night coming from the other guests at the bar, the lights around the property were kept on so even when it was full night and we closed the windows, we still got some lights coming in.

2026-01-06 via Nuitee
F
Françoise couple fr
10
À NE PAS MANQUER !!!
Pros:

Mais TOUT est parfait ! Deux ans que nous fréquentons cet établissement et toujours un rêve ! Chambres super spacieuses, personnel beaucoup plus qu’adorable, je ne parle même pas de la cuisine Thaï exceptionnelle et authentique et des massages à ne surtout pas manquer ! Des oiseaux incroyables, des geckos magnifiques. Cerise sur le gâteau : super proximité avec l’aéroport sans les désagréments auditifs. Bref, lieu à ne surtout pas louper !

Cons:

Rien.

2026-01-05 via Nuitee
G
Gladys M. family_with_children ke
6
Great location and spacious rooms, but cleanliness and service need improvement.
Pros:

The location is excellent - very close to the airport, which makes it convenient for short stays and early flights. The room was spacious and comfortable in terms of size, and the property has a nice layout with potential for a great guest experience.

Cons:

Service felt slow and uncoordinated, as staff were busy scrubbing floors around the pool and breakfast area while guests were present. The pool didn’t appear clean, and my bedsheet had a stain, so cleanliness standards could be improved.

2026-01-04 via Nuitee
A
Anthony James solo_traveller ug
7
Entebbe Palm Hotel Review
Pros:

I liked that it is quiet. I also liked the food, very tasty Thai cuisine. The Spa

Cons:

The rooms were ok, but could have better ambience for the rate.

2026-01-04 via Nuitee
O
ONeill solo_traveller us
6
Easy stay near airport
Pros:

Close to airport

Cons:

Value

2026-01-03 via Nuitee